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Need a miracle


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#1 yukmouf

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Posted 25 January 2009 - 10:40 PM

I have a friends computer that they brought by for me to look at. The computer boots up to the xp or system restore option. If you boot normally to xp it reboots and starts over, if you choose system restore, it gives an error message...process failed or unable to execute. It won't even let me boot up into safe mode. What started the problem sounded to me as spyware, virus, or ect. infection. My computer has been infected a few times but I was always successful in making the repair before the hard drive was trash. Anyone have any suggestions to help me get the computer to boot up? Or is it too late?

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#2 Monty007

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Posted 26 January 2009 - 03:09 AM

Hi you will have to run a repair windows. http://www.michaelstevenstech.com/XPrepairinstall.htm
MCP
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#3 dc3

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Posted 26 January 2009 - 03:37 AM

If you have the installation CD try using the Recovery Console.

Note: You may need to change the boot order in the BIOS so that the CD-ROM is the first device in the boot order to be able to boot from the Windows installation disk.

To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:

1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.

Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.

2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

3. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the]Recovery Console.

4. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

5. At the command prompt, type chkdsk /r , and then press ENTER.

6. To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.

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#4 yukmouf

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Posted 26 January 2009 - 07:15 PM

thanks for pointing me in the right direction. i'll give it a try and see what happens




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