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Trojan/Malware Removal


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3 replies to this topic

#1 thender

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Posted 25 January 2009 - 09:14 PM

I am having trouble with eliminating a hijacking malware. When I use Internet explorer 7 and enter a specifica web page address I have no problem. When I search for a topic (using Yahoo or MSN search) the resulting search provdes appropriate-looking search returns but the actual web addresses are not related to the search and may be completely unrelated to the search topic. It looks like a common problem but I do not know how to eradicate the problem. I now have AVG and Highjack This downloaded but I do not know enough to interpretthe log results.

DDS.txt and Attach.txt (zipped) follow.


DDS (Ver_09-01-19.01) - NTFSx86
Run by Linda at 17:42:39.31 on 2009-01-25
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.140 [GMT -8:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AVG\AVG8\aAvgApi.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Linda\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
uRun: [Creative Detector] c:\program files\creative\mediasource\detector\CTDetect.exe /R
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\hpzrcv01.lnk - c:\program files\hp\digital imaging\uninstall\hpzmsi01.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} - hxxp://site.ebrary.com.library.gcu.edu:2048/lib/grandcanyon/support/plugins/ebraryRdr.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20061023/qtinstall.info.apple.com/qtactivex/qtplugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {32505657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab
DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} - hxxp://download.microsoft.com/download/7/1/D/71D9F11F-0C02-4707-9D60-D56EA8951020/pmupd806.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://66.91.151.74/activex/AxisCamControl.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Authentication Packages = msv1_0 nwprovau c:\windows\system32\byXPHbAs

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-1-5 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-5 325128]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-1-5 27656]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-1-5 107272]
R1 NaiAvTdi1;NaiAvTdi1;c:\windows\system32\drivers\mvstdi5x.sys [2006-11-15 58464]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-5-28 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-5-28 55024]
R3 wldel48b;Dell TrueMobile 1150 Series PCCard Driver;c:\windows\system32\drivers\wldel48b.sys [2006-11-26 171520]
R4 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-5 298264]
R4 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2004-8-4 14336]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-5-28 7408]

=============== Created Last 30 ================

2009-01-25 16:38 <DIR> --d----- c:\windows\SxsCaPendDel
2009-01-25 16:27 <DIR> --d-h--- c:\documents and settings\linda\InstallAnywhere
2009-01-25 12:01 <DIR> --d----- c:\docume~1\linda\applic~1\Malwarebytes
2009-01-25 12:01 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-25 12:01 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-25 12:01 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\Malwarebytes
2009-01-25 12:01 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-23 17:12 <DIR> --d----- c:\windows\ERUNT
2009-01-23 17:11 <DIR> --d----- C:\SDFix
2009-01-23 14:44 <DIR> --d----- c:\windows\pss
2009-01-05 21:21 <DIR> --d----- c:\program files\Trend Micro
2009-01-05 20:57 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-01-05 20:52 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-05 20:52 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-01-05 20:52 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
2009-01-05 20:52 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-05 20:52 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-01-05 20:52 <DIR> --d----- c:\docume~1\linda\applic~1\AVGTOOLBAR
2009-01-05 20:51 <DIR> --d----- c:\program files\AVG
2009-01-05 20:51 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\avg8
2008-12-29 13:51 116 a------- c:\windows\NeroDigital.ini
2008-12-29 13:48 155,648 a------- c:\windows\system32\NeroCheck.exe
2008-12-29 13:42 192,817 -------- c:\windows\UNNeroVision.cfg
2008-12-29 13:42 2,973,696 -------- c:\windows\UNNeroVision.exe
2008-12-29 13:41 471,040 -------- c:\windows\system32\ImagXRA7.dll
2008-12-29 13:41 364,544 -------- c:\windows\system32\TwnLib4.dll
2008-12-29 13:41 262,144 -------- c:\windows\system32\ImagXR7.dll
2008-12-29 13:41 1,568,768 -------- c:\windows\system32\ImagX7.dll
2008-12-29 13:41 476,320 -------- c:\windows\system32\ImagXpr7.dll
2008-12-29 13:41 106,496 a------- c:\windows\system32\TwnLib20.dll
2008-12-29 13:41 38,912 -------- c:\windows\system32\picn20.dll
2008-12-28 09:03 <DIR> --d----- c:\program files\Lavasoft

==================== Find3M ====================

2009-01-23 20:33 388,608 a------- c:\windows\system32\CF768.exe
2008-12-11 03:57 333,184 a------- c:\windows\system32\drivers\srv.sys
2006-11-06 12:29 21,952 ac--h--- c:\program files\folder.htt
2006-11-06 12:29 271 ---sh--- c:\program files\desktop.ini
2008-08-11 18:25 3,032 ac-sh--- c:\windows\system32\sAbHPXyb.ini2

============= FINISH: 17:43:35.98 ===============

Attached Files



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#2 extremeboy

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Posted 07 February 2009 - 12:58 PM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.


Download and Run ATFCleaner

Please download ATF Cleaner by Atribune. This program will clear out temporary files and settings. You will likely be logged out of the forum where you are recieving help.

This program is for XP and Windows 2000 only.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main Select Files to Delete choose: Select All.
  • Click the Empty Selected button.
If you use Firefox browser also...
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser also...
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Download and Run OTScanIt

Download OTScanIt by OldTimer to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program. If you are running on Vista then right-click the program and choose Run as Administrator.
  • Check the Scan all users box at the top left.
  • Change the Rootkit Scan setting from "No" to Yes.
  • Click the Extras button under "Additional Scans".
  • Now click the Run Scan button on the toolbar.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
  • Close Notepad (saving the change if necessary).
  • Use the Add Reply button in the forum and Attach the scan back here (do not copy/paste it as it will be too big to fit into the post). It will be located in the OTScanIt folder and named OTScanIt.txt.
Run Scan with Kaspersky

Please do a scan with Kaspersky Online Scanner.

If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
  • Please disable your realtime protection software before proceeding. Refer to this page if you are unsure how.
  • Open the Kaspersky Scanner page.
  • Click on Accept and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
You can refer to this animation by sundavis.

Please post back with:
-OTScanIT log
-Kaspersky log
-What Problems do you still have?


With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy

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Posted 10 February 2009 - 01:14 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#4 extremeboy

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Posted 12 February 2009 - 05:19 PM

Hello.

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal forum.

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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