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One problem leads to another


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#1 Crasher12

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Posted 25 January 2009 - 05:35 PM

So my buddy brought over his laptop running windows XP service pack 2 and when he brought it here it wouldn't even start. So i started by using Trinity Rescue kit and used clamav to scan for virus'. It found some virus's and put them in a tar ball and rebooted. I am now able to boot the computer now and tried to install Malwarebytes' but when i click the exe nothing happens. Then i tried to install Spybot Search and destroy and the installer will launch but when it tries to download the "additional files" there is an error that reads,
"Error Sending request.

A connection with the server could not be established"

So i gave up on that and moved to trying to use the avg that he had installed. When i try to scan with avg all the components mysteriously deactivate. When i try to go to any websites i get blocked out and a anti virus 2009 ad comes out warning me that i have virus' and that i can remove them with antivirus 2009. Iv done everything i could think of is there anyway i can fix this? any and all help would be greatly appreciated.

Thanks,
Nathen

Edited by Crasher12, 25 January 2009 - 05:40 PM.


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#2 boopme

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Posted 25 January 2009 - 05:52 PM

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.



If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
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#3 Crasher12

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Posted 25 January 2009 - 05:55 PM

Ok, thanks ill try that quick. im downloading the updates right now. ill tell you how it goes.

#4 Crasher12

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Posted 25 January 2009 - 11:52 PM

So i think i fixed the problem. i found a Trojan in the device manager masquerading as a driver so after i uninstalled it i had enough room that i could install malwarebytes. During the install i changed the install directory by deleting random letters and to launch it i changed the .exe to .com. After searching with malware bytes quick scan i found 215 trojans. Thanks for the help it was extremely helpful.

Edited by boopme, 26 January 2009 - 10:46 AM.


#5 boopme

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Posted 26 January 2009 - 12:17 AM

Hi , would you post the MBAM log so we can see what was found.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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