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internet probs

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#1 pctigger


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Posted 26 May 2005 - 01:05 PM

My internet pc is win xp pro ( sp 1 ) with a 1Mb connection via ntlworld.
I don`t seem to be able to activate windows firewall
and also cannot download and install windows updates :thumbsup: .
Any one have any suggestions?

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#2 Rimmer


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Posted 26 May 2005 - 07:41 PM

Hi pctigger,

There may be a couple of people here who have suggestions for you :thumbsup:
You may be infected with malware and you need to run some security checks on your system, here they are:

Is your Anti-virus program current and updated? If not you can download a free anti-virus program here (US Link): AVG Free
When you have downloaded and installed it you need to go online to register it and update it. (It will probably prompt you to do this.)
Once you have installed AVG uninstall your old Anti-Virus software because you should only have one running on your system.

Do you have any anti-spyware installed? If not download and update all of the following:Reboot your computer in Safe Mode and run the anti-virus scan and anti-spyware scans there.
If you are not sure how to boot in Safe Mode there is a tutorial here: Safe Mode

If you find malware and are able to remove it with these tools consider installing a good firewall and disabling the Windows one. Download and install Sygate, Kerio or ZoneAlarm. You may have to do some experimentation which will work best with your system. Only run one firewall at any time. You can find links here: Recommended Freeware

When that is running properly go online and see if you can do those Windows critical updates. Your system will be the safer for it.

See if that helps :flowers:

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

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