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Adaware will not complete in full system scan


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#1 laslo

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Posted 26 May 2005 - 09:37 AM

When i run Adaware SE Personal (free) in anticipation of submitting a hijack log, it always completely stalls when it is scanning files in the Windows\ServicePackFiles\i386l\ang directory (at work so i think I've got the directory right). I believe the scan is near completion at this point. I have also tried in Safe mode with the same result. Uninstalled and installed Adaware a couple of times, same result. When it stalls it has identified 4 or 5 items but i have to cancel out of the program so cant see what they are.
Spybot runs fine and have immunized.

Running Home xp, Norton anti-virus, Spyware guard, Microsoft Antivirus

I know I've got altnet on the computer, Spybot and Microsft ANtivirus always identify it and its still there after fixing etc.

Anyone have any ideas on why Adaware is having problems. It runs to completion in only one mode: Smart system Scan i think, but in full system scan, scan volume for ADS and custom scan (where I've tried unchecking the Windows\ServicePackFiles\i386\lang directory) it happens in the same place

All comments greatly appreciated
Cheers

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#2 Leurgy

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Posted 26 May 2005 - 10:08 AM

Have you tried setting up Ad-Aware as described in our tutorial Using Ad-Aware SE to remove Spyware & Hijackers from Your Computer ? See "Step 4: Set the scan options we want to use".

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#3 laslo

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Posted 26 May 2005 - 09:45 PM

Followed the instuctions exactly and still the same issue

any other ideas?

regards

#4 Leurgy

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Posted 27 May 2005 - 05:41 AM

Hi laslo

I suggest you go ahead and post your HiJack This Log in the HijackThis Logs and Analysis Forum and explain when you post about your problem with Ad-Aware hanging. Our HJT team will be able to advise you further.

Good luck.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool





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