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Google search redirected & Spyware Guard 2008


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15 replies to this topic

#1 rick97

rick97

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Posted 25 January 2009 - 03:28 AM

About a month ago I got the Spyware Guard 2008 junk popping up on my computer like every 3 seconds. :) I have McAfee software, but the scan did not get it. I looked a few places online and the most common answer for removing this was Super AntiSpyware, so I downloaded the free version and no more pop ups. Yippee! However not long after that any Google searches were getting redirected (I use Internet Explorer, Windows XP). Just a few days ago that stopped, but my computer was all of a sudden very slow starting up and every time I start it I get a pop up saying

C:\DOCUME~1\NETWOR~1\protect.dll
The specified module could not be found

Also there have been a few instances recently where I would be online and my browser window would suddenly close. So again I turn to the forums and figure this time I'd let someone who knows what they're doing help! :thumbup2: I ran the HJT and saw Spyware Guard 2008 on my computer yet. :step4: Please help me get rid of this junk!

Oh, I almost forgot.... I tried Malwarebytes' Anti Malware first to get rid of Spyware Guard 2008, but it didn't get it and that's when I used Super AntiSpyware.


DDS (Ver_09-01-19.01) - NTFSx86
Run by Rick Fuchs at 1:37:02.60 on Sun 01/25/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1477 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mcafee\MWL\MwlGui.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Mcafee\MWL\MwlSvc.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Documents and Settings\Rick Fuchs\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
uSearch Page = about:blank
uSearch Bar = about:blank
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
mSearch Bar = about:blank
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\RegistryBooster.exe /S
uRun: [autochk] rundll32.exe c:\docume~1\networ~1\protect.dll,_IWMPEvents@16
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [CTDVDDET] "c:\program files\creative\sound blaster x-fi\dvdaudio\CTDVDDET.EXE"
mRun: [VolPanel] "c:\program files\creative\sound blaster x-fi\volume panel\VolPanel.exe" /r
mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Corel Photo Downloader] c:\program files\corel\corel snapfire plus\Corel Photo Downloader.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [MWLExe] c:\program files\mcafee\mwl\MWLGuiSt.exe
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [spywareguard] c:\program files\spyware guard 2008\spywareguard.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [McAfee Backup] "c:\program files\mcafee\mbk\McAfeeDataBackup.exe"
StartupFolder: c:\docume~1\rickfu~1\startm~1\programs\startup\chkdisk.lnk - c:\windows\system32\rundll32.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ymetray.lnk - c:\program files\yahoo!\yahoo! music jukebox\ymetray.exe
uPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
uPolicies-system: Wallpaper =
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: turbotax.com
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1165857058662
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli scecli

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-9-24 207656]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-12-4 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-4 55024]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-9-24 605512]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-9-24 79240]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-9-24 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-9-24 40488]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-4 7408]
R4 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-9-5 206096]
R4 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-9-24 358736]
R4 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R4 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-9-24 144704]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-9-24 34152]

=============== Created Last 30 ================

2008-12-28 19:41 21,760 a------- c:\windows\system32\drivers\point32.sys
2008-12-28 19:40 <DIR> --d----- c:\program files\Microsoft IntelliPoint

==================== Find3M ====================

2009-01-22 02:33 5,226 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-01-20 00:05 4,016 a------- c:\docume~1\rickfu~1\applic~1\wklnhst.dat
2008-12-29 15:07 119,160 a------- c:\docume~1\rickfu~1\applic~1\GDIPFONTCACHEV1.DAT
2008-12-13 00:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 04:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-12-11 04:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2007-06-19 00:24 476,752 a------- c:\docume~1\alluse~1\applic~1\pswi_preloaded.exe
2006-12-31 23:17 1,434,889 a------- c:\docume~1\rickfu~1\applic~1\Install.dat
2007-06-19 00:25 88 ---shr-- c:\windows\system32\68891FE5E2.sys
2008-09-08 10:45 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090820080909\index.dat

============= FINISH: 1:37:31.40 ===============

Attached Files


Edited by rick97, 25 January 2009 - 04:03 AM.


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#2 extremeboy

extremeboy

  • Malware Response Team
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  • Local time:01:32 PM

Posted 06 February 2009 - 04:26 PM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.


Install Recovery Console and Run ComboFix

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

Download and run MalwareBytes Anti-Malware(Full Scan)

Please download Malwarebytes Anti-Malware and save it to your desktop if you lost your copy and need to install it, otherwise skip the installation step and continue with the Full Scan.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

For complete or visual instructions on installing and running Malwarebytes Anti-Malware please read this link

Post back with:
-Combofix log
-MalwareBytes Anti-Malware log
-New Pair of DDS logs
-Description of any problems you still have


With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:32 PM

Posted 09 February 2009 - 03:31 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#4 rick97

rick97
  • Topic Starter

  • Members
  • 7 posts
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  •  
  • Local time:11:32 AM

Posted 09 February 2009 - 07:45 PM

Hey EB- Yeah I'm still here, I didn't get notification of your first reply. Other than the slow startup and error message on startup I haven't been having any more problems. Here are the logs you requested and thanks for your help.




ComboFix 09-02-08.02 - Rick Fuchs 2009-02-09 17:22:32.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1451 [GMT -6:00]
Running from: c:\documents and settings\Rick Fuchs\Desktop\ComboFix.exe
AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\c.cgm
c:\documents and settings\LocalService\Application Data\twain_32
c:\documents and settings\LocalService\Application Data\twain_32\user.ds
c:\documents and settings\NetworkService\Application Data\twain_32
c:\documents and settings\NetworkService\Application Data\twain_32\user.ds
c:\documents and settings\Rick Fuchs\Application Data\install.dat
c:\documents and settings\Rick Fuchs\Start Menu\Programs\Startup\ChkDisk.lnk
c:\windows\IE4 Error Log.txt
c:\documents and settings\Rick Fuchs\Cookies\????????????????????? . . . . failed to delete
c:\documents and settings\Rick Fuchs\Cookies\?????????????????????? . . . . failed to delete
c:\documents and settings\Rick Fuchs\Cookies\???????????????????????? . . . . failed to delete

.
((((((((((((((((((((((((( Files Created from 2009-01-09 to 2009-02-09 )))))))))))))))))))))))))))))))
.

2009-01-18 18:18 . 2009-02-09 12:56 <DIR> d-------- c:\documents and settings\Rick Fuchs\Application Data\U3

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-08 02:44 --------- d-----w c:\documents and settings\Rick Fuchs\Application Data\Corel
2009-02-07 08:48 4,358 ----a-w c:\documents and settings\Rick Fuchs\Application Data\wklnhst.dat
2009-01-31 03:20 --------- d-----w c:\program files\McAfee
2009-01-27 16:50 --------- d-----w c:\documents and settings\LocalService\Application Data\SACore
2009-01-27 08:30 --------- d-----w c:\program files\Google
2009-01-21 07:22 --------- d-----w c:\program files\SUPERAntiSpyware
2009-01-19 08:11 --------- d-----w c:\documents and settings\Rick Fuchs\Application Data\LimeWire
2009-01-09 18:03 79,304 ----a-w c:\windows\system32\drivers\mfeavfk.sys
2009-01-09 18:03 40,552 ----a-w c:\windows\system32\drivers\mfesmfk.sys
2009-01-09 18:03 35,272 ----a-w c:\windows\system32\drivers\mfebopk.sys
2009-01-09 18:03 34,216 ----a-w c:\windows\system32\drivers\mferkdk.sys
2009-01-09 18:03 213,640 ----a-w c:\windows\system32\drivers\mfehidk.sys
2009-01-05 07:19 --------- d-----w c:\program files\Dell Games
2009-01-05 07:19 --------- d-----w c:\documents and settings\All Users\Application Data\WildTangent
2008-12-29 21:07 119,160 ----a-w c:\documents and settings\Rick Fuchs\Application Data\GDIPFONTCACHEV1.DAT
2008-12-29 01:41 --------- d-----w c:\program files\Microsoft IntelliPoint
2008-12-22 20:41 --------- d-----w c:\documents and settings\Rick Fuchs\Application Data\SUPERAntiSpyware.com
2008-12-22 20:41 --------- d-----w c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2008-12-22 20:40 --------- d-----w c:\program files\Common Files\Wise Installation Wizard
2008-12-22 19:44 --------- d-----w c:\documents and settings\Rick Fuchs\Application Data\Malwarebytes
2008-12-22 19:44 --------- d-----w c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-22 08:07 --------- d-----w c:\program files\Plazmic CDK 4.6
2008-12-22 04:56 --------- d-----w c:\documents and settings\Rick Fuchs\Application Data\Composer
2008-12-22 04:36 --------- d-----w c:\documents and settings\Rick Fuchs\Application Data\Plazmic
2008-12-22 04:33 --------- d--h--w c:\program files\Zero G Registry
2008-12-21 09:37 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2008-12-21 09:24 --------- d-----w c:\documents and settings\Rick Fuchs\Application Data\Uniblue
2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys
2008-12-10 18:55 --------- d-----w c:\documents and settings\Rick Fuchs\Application Data\Blackberry Desktop
2008-12-10 18:51 --------- d-----w c:\documents and settings\Rick Fuchs\Application Data\Roxio
2008-12-10 18:51 --------- d-----w c:\documents and settings\All Users\Application Data\Roxio
2007-06-19 06:24 476,752 ----a-w c:\documents and settings\All Users\Application Data\pswi_preloaded.exe
2007-06-19 06:25 88 --sh--r c:\windows\system32\68891FE5E2.sys
2008-09-08 16:45 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008090820080909\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-30 68856]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2007-08-30 205480]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-01-21 1830128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-06-16 7323648]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"CTDVDDET"="c:\program files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE" [2003-06-18 45056]
"VolPanel"="c:\program files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" [2005-10-14 122880]
"AudioDrvEmulator"="c:\program files\Creative\Shared Files\Module Loader\DLLML.exe" [2005-11-04 49152]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2007-08-30 205480]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-09-11 86960]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-11-27 236544]
"Corel Photo Downloader"="c:\program files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe" [2006-08-14 462336]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 49152]
"MWLExe"="c:\program files\Mcafee\MWL\MWLGuiSt.exe" [2007-07-28 206184]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2009-01-09 1176808]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-01-08 645328]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-31 385024]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-02-19 267048]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-06-08 236016]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2007-08-31 1037736]
"McAfee Backup"="c:\program files\McAfee\MBK\McAfeeDataBackup.exe" [2009-01-09 5134864]
"CTHelper"="CTHELPER.EXE" [2005-11-08 c:\windows\CTHELPER.EXE]
"CTxfiHlp"="CTXFIHLP.EXE" [2006-03-01 c:\windows\system32\CTXFIHLP.EXE]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-11-27 24576]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-02-19 288472]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
ymetray.lnk - c:\program files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe [2008-02-05 54512]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-01-11 13:00 356352 c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Dell Games\\Wheel of Fortune\\Wheel of Fortune.exe"=
"c:\\Program Files\\McAfee\\MWL\\MwlSvc.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2008-12-04 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2008-12-04 55024]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [2008-09-05 206096]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2008-12-04 7408]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{3a2f272d-e5b8-11dd-bf00-0019d102ddf2}]
\Shell\AutoRun\command - E:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder

2009-01-02 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 16:57]

2009-01-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-01-09 10:53]

2009-02-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-01-09 10:53]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Uniblue RegistryBooster 2009 - c:\program files\Uniblue\RegistryBooster\RegistryBooster.exe
HKCU-Run-autochk - c:\docume~1\NETWOR~1\protect.dll
HKLM-Run-spywareguard - c:\program files\Spyware Guard 2008\spywareguard.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
mSearch Bar = about:blank
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000
Trusted Zone: turbotax.com
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-09 17:27:20
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
CTHelper = CTHELPER.EXE?
CTxfiHlp = CTXFIHLP.EXE?

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(880)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\CTSVCCDA.EXE
c:\windows\ehome\ehrecvr.exe
c:\windows\ehome\ehSched.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\COMMON~1\McAfee\MNA\McNASvc.exe
c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe
c:\progra~1\McAfee\VIRUSS~1\Mcshield.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\McAfee\MPF\MpfSrv.exe
c:\program files\McAfee\MSK\msksrver.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\HPZipm12.exe
c:\windows\system32\PSIService.exe
c:\windows\system32\CTXFISPI.EXE
c:\program files\Google\Google Desktop Search\GoogleDesktopIndex.exe
c:\program files\Microsoft IntelliPoint\dpupdchk.exe
c:\program files\HP\Digital Imaging\bin\hpqste08.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\ehome\mcrdsvc.exe
c:\program files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\ELService.exe
c:\windows\system32\dllhost.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
c:\windows\ehome\ehmsas.exe
.
**************************************************************************
.
Completion time: 2009-02-09 17:28:53 - machine was rebooted
ComboFix-quarantined-files.txt 2009-02-09 23:28:50

Pre-Run: 293,201,477,632 bytes free
Post-Run: 293,250,334,720 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

236 --- E O F --- 2009-01-13 20:41:32











Malwarebytes' Anti-Malware 1.33
Database version: 1742
Windows 5.1.2600 Service Pack 3

2/9/2009 6:19:33 PM
mbam-log-2009-02-09 (18-19-33).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 147991
Time elapsed: 29 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)











DDS (Ver_09-02-01.01) - NTFSx86
Run by Rick Fuchs at 18:21:13.54 on Mon 02/09/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1401 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mcafee\MWL\MwlSvc.exe
C:\Program Files\Mcafee\MWL\MwlGui.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Rick Fuchs\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
mSearch Bar = about:blank
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [CTDVDDET] "c:\program files\creative\sound blaster x-fi\dvdaudio\CTDVDDET.EXE"
mRun: [VolPanel] "c:\program files\creative\sound blaster x-fi\volume panel\VolPanel.exe" /r
mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Corel Photo Downloader] c:\program files\corel\corel snapfire plus\Corel Photo Downloader.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [MWLExe] c:\program files\mcafee\mwl\MWLGuiSt.exe
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [McAfee Backup] "c:\program files\mcafee\mbk\McAfeeDataBackup.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ymetray.lnk - c:\program files\yahoo!\yahoo! music jukebox\ymetray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: turbotax.com
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1165857058662
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-9-24 213640]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-12-4 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-4 55024]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-9-5 206096]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-9-24 359952]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-9-24 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-9-24 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-9-24 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-9-24 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-9-24 40552]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-4 7408]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-9-24 34216]

=============== Created Last 30 ================

2009-02-09 17:48 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 17:48 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-09 17:48 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-09 17:22 <DIR> a-dshr-- C:\cmdcons
2009-02-09 17:15 161,792 a------- c:\windows\SWREG.exe
2009-02-09 17:15 98,816 a------- c:\windows\sed.exe
2009-02-09 17:15 <DIR> --d----- C:\ComboFix

==================== Find3M ====================

2009-02-07 20:44 5,278 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-02-07 02:48 4,358 a------- c:\docume~1\rickfu~1\applic~1\wklnhst.dat
2009-01-09 12:03 213,640 a------- c:\windows\system32\drivers\mfehidk.sys
2009-01-09 12:03 79,304 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-01-09 12:03 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-01-09 12:03 35,272 a------- c:\windows\system32\drivers\mfebopk.sys
2009-01-09 12:03 34,216 a------- c:\windows\system32\drivers\mferkdk.sys
2008-12-29 15:07 119,160 a------- c:\docume~1\rickfu~1\applic~1\GDIPFONTCACHEV1.DAT
2008-12-13 00:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 04:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2007-06-19 00:24 476,752 a------- c:\docume~1\alluse~1\applic~1\pswi_preloaded.exe
2007-06-19 00:25 88 ---shr-- c:\windows\system32\68891FE5E2.sys
2008-09-08 10:45 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090820080909\index.dat

============= FINISH: 18:21:34.67 ===============

Attached Files


Edited by rick97, 09 February 2009 - 07:48 PM.


#5 extremeboy

extremeboy

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Posted 09 February 2009 - 08:00 PM

Hello.

Those logs look clean. Please run an online scan.

Update Java to Version 6 Update 12

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 Update 12 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 12.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
    Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u12-windows-i586-p.exe to install the newest version.
*If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
** If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
*** The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Download and Run ATFCleaner

Please download ATF Cleaner by Atribune. This program will clear out temporary files and settings. You will likely be logged out of the forum where you are recieving help.

This program is for XP and Windows 2000 only.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main Select Files to Delete choose: Select All.
  • Click the Empty Selected button.
If you use Firefox browser also...
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser also...
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Run ESET Online Scan
  • Please disable your realtime protection software before proceeding. Refer to this page if you are unsure how.
  • Please go to ESET OnlineScan (NOD32)
  • You will then see the Terms of Use, tick the check-box infront of YES, I accept the Terms of Use
  • Now click Start. If you see a "Security Warning" that asks if you want to install and run a file called "OnlineScanner.cab", click Yes.
  • Click Start. The online scanner will now prepare itself for running on your pc.
  • To do a full-scan, tick: Remove found threats and Scan potentially unwanted applications.
  • Press Scan. The Onlinescan will now start and scan your computer. Please be patient as this a while.
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software, just close the window.
  • Click Start, then Run.... The the box that appears type with the quotes:
    "C:\Program Files\EsetOnlineScanner\log.txt"
  • The scan results will now open in Notepad
  • Click into the text area, right-click and chose select all. Right-click again and chose Copy.
  • Post back with the log.txt in your next reply.
Note: For Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

Increase System Performance

You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

Post back with:
-ESER scan log
-New DDS.txt log


With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#6 rick97

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Posted 10 February 2009 - 01:38 AM

I can't uninstall J2SE Runtime Environment 5.0 Update 6, when I try a window pops up that says 'Fatal error during installation'.

#7 extremeboy

extremeboy

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Posted 10 February 2009 - 04:33 PM

Hello.

Skip uninstalling that version of Java then and proceed with the rest of the instructions.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#8 rick97

rick97
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Posted 11 February 2009 - 05:17 AM

Hi - things are looking up, no more error message on startup and startup speed is better.

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3844 (20090211)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=bd689046000f304f8b1332acc34053f2
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2009-02-11 10:06:49
# local_time=2009-02-11 04:06:49 (-0600, Central Standard Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=382078
# found=0
# scan_time=2493









DDS (Ver_09-02-01.01) - NTFSx86
Run by Rick Fuchs at 4:14:13.28 on Wed 02/11/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1330 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Mcafee\MWL\MwlGui.exe
C:\Program Files\Mcafee\MWL\MwlSvc.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Rick Fuchs\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
mSearch Bar = about:blank
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [CTDVDDET] "c:\program files\creative\sound blaster x-fi\dvdaudio\CTDVDDET.EXE"
mRun: [VolPanel] "c:\program files\creative\sound blaster x-fi\volume panel\VolPanel.exe" /r
mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Corel Photo Downloader] c:\program files\corel\corel snapfire plus\Corel Photo Downloader.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [MWLExe] c:\program files\mcafee\mwl\MWLGuiSt.exe
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [McAfee Backup] "c:\program files\mcafee\mbk\McAfeeDataBackup.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ymetray.lnk - c:\program files\yahoo!\yahoo! music jukebox\ymetray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: turbotax.com
DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1165857058662
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-9-24 213640]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-12-4 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-4 55024]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-9-5 206096]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-9-24 359952]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-9-24 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-9-24 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-9-24 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-9-24 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-9-24 40552]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-4 7408]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-9-24 34216]

=============== Created Last 30 ================

2009-02-11 03:22 <DIR> --d----- c:\program files\EsetOnlineScanner
2009-02-11 03:12 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-11 03:12 73,728 a------- c:\windows\system32\javacpl.cpl
2009-02-09 17:48 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 17:48 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-09 17:48 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-09 17:22 <DIR> a-dshr-- C:\cmdcons
2009-02-09 17:15 161,792 a------- c:\windows\SWREG.exe
2009-02-09 17:15 98,816 a------- c:\windows\sed.exe
2009-02-09 17:15 <DIR> --d----- C:\ComboFix

==================== Find3M ====================

2009-02-10 00:33 5,226 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-02-07 02:48 4,358 a------- c:\docume~1\rickfu~1\applic~1\wklnhst.dat
2009-01-09 12:03 213,640 a------- c:\windows\system32\drivers\mfehidk.sys
2009-01-09 12:03 79,304 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-01-09 12:03 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-01-09 12:03 35,272 a------- c:\windows\system32\drivers\mfebopk.sys
2009-01-09 12:03 34,216 a------- c:\windows\system32\drivers\mferkdk.sys
2008-12-29 15:07 119,160 a------- c:\docume~1\rickfu~1\applic~1\GDIPFONTCACHEV1.DAT
2008-12-13 00:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 04:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2007-06-19 00:24 476,752 a------- c:\docume~1\alluse~1\applic~1\pswi_preloaded.exe
2007-06-19 00:25 88 ---shr-- c:\windows\system32\68891FE5E2.sys
2008-09-08 10:45 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090820080909\index.dat

============= FINISH: 4:14:39.92 ===============

#9 extremeboy

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Posted 11 February 2009 - 01:08 PM

Hello.

That looks good. Could you attach the Attach.txt log file to me please?

I need to see what programs still needs to be removed. If there's nothing then we can wrap up. Glad your computer is running better now :thumbup2:

With Regards,
Extremeboy
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#10 rick97

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Posted 11 February 2009 - 04:48 PM

Oh yeah, I forgot about that, sorry. It was 4 in the morning and I don't know why the hell I was up anyway. :thumbup2:

One more question too, should I keep one or both of MBAB & Superantispyware and run regular scans with them also, or delete them.

Attached Files



#11 extremeboy

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Posted 11 February 2009 - 05:11 PM

Hello.

That looks good. Try using Microsoft's CleanUp utility and see if you can remove java with that: http://support.microsoft.com/kb/290301

Good luck.

One more question too, should I keep one or both of MBAB & Superantispyware and run regular scans with them also, or delete them.

Your decision. I keep both MBAM and Superanti-spyware but I don't scan with them alot. These 2 anti-spyware/anti-malware scanners work great together so I think you should keep it and scan with them once a month or more/less. The decision is yours at the end though. Make sure they are updated though. Update them when you are going to scan with them though. Just my thought.

Tell me how it goes and we will cleanup next post if you have no more problems.

With Regards,
Extremeboy
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#12 rick97

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Posted 11 February 2009 - 07:56 PM

Outstanding, was able to remove Java with Cleanup Utility. :thumbup2: Everything appears to be back to normal operation, so I'm guessing we're done? If so one last thank you, I really appreciate you taking the time to help me clean up the last bit of this junk and get my computer back to peak performance again.

Hoping for an All Clean!

Rick

#13 extremeboy

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Posted 11 February 2009 - 08:30 PM

Hoping for an All Clean!

Yup an all-clean it is.

Please follow/read the steps below to remove the tools we used and for some more information. :step5:

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Click on your Start Menu, then Run....
  • Now type combofix /u in the runbox and click OK. Notice the space between the "x" and "/".
    Posted Image
  • When shown the disclaimer, Select "2"
This will remove files/folders assoicated with combofix and uninstall it.

Uninstall GMER
We will now remove GMER.
  • Go to Start ---> Run ----> In the Open Field type in: C:\WINDOWS\gmer_uninstall.cmd
  • Now Click Ok
  • This shall uninstall GMER and everything related to it.
Download and Run OTCleanIt

We will now remove the tools we used during this fix.
  • Download OTCleanIt by OldTimer to your desktop.
  • Double click OTCleanIt.exe to start the program.
  • Click the big CleanUp! button.
  • When asked if you want to proceed witht the cleanup process, click Yes. Restart your computer when prompted.
You may delete the tool after use.


Congratulations! You now appear clean! :step1: :) :thumbup2:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Increase System Performance

You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:
  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
Disable Autorun on Flash-Drive/Removable Drives

When is AUTORUN.INF really an AUTORUN.INF?

USB worms work by creating a file called AUTORUN.INF on the root of USB drives. These INF files then use Autorun or Autoplay (not the same thing!) to execute themselves either when the stick is inserted, or more commonly, when the user double-clicks on the USB drive icon from My Computer (Windows Explorer)...


Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

If using Windows Vista, please refer to:
"Disable AutoPlay in Windows Vista"
"Preventing AutoPlay with Local Group Policy Editor or AutoPlay options panel"

Note: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.


Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • By updating your machine, you have one less headache! Posted Image
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish, you can also use automatic updates. This is a good thing to have if you want to be up-to-date all the time, but can also be a bit of an annoyance due to its handling and the sizes of the updates. If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
  • If you do not want to have automatic updates turned on, or are on dial-up, you can always download updates seperately at: http://windowsupdate.microsoft.com.
Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Additional Security Programs

For a nice list of freeware programmes in all categories, please have a look at this thread with freeware products that are regarded as useful by the users of this forum: Commonly Used Freeware Replacements.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


Glad I was able to help and thank you for choosing Bleeping Computer as you malware removal source.
Don't forget to tell your friends about us and Good luck :step4:


If you have no more questions, comments or problems please tell us, so we can close off the topic.

Thanks :)


With Regards,
Extremeboy

Edited by garmanma, 12 February 2009 - 09:01 AM.

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#14 rick97

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Posted 11 February 2009 - 08:54 PM

:) :thumbup2: GIGGATY GIGGATY GIGGATY! Alright!

No more questions.

No more problems.

One more comment: Bleeping Computer is a great site providing a great service and I will definitely tell others!

Stay classy Bleeping Computer

Rick :step4:

#15 extremeboy

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Posted 11 February 2009 - 08:57 PM

Your very welcome. Thanks for the nice comment about BC and I'm glad you will tell others about it.

Stay clean and happy surfing again :thumbup2:

With Regards,
Extremeboy
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