Posted 24 January 2009 - 08:48 PM
I just got back from a buds house trying to help him out with his PC.... I am having a big problem though. His windows explorer keeps going off and on, which causes the screen to go blank and close any explorer window thats open...... eventually everything just locks up..
I tried going into safe mode, and its the same thing there either.. He said this problem has been going on for about 6 weeks now.. His backstory is, that his nortons antivirus had expired around thanksgiving or so.. since then, i believe he has beeen without protection.....(his fault i know)........but i can barely run any apps due to his windows explorer not ablel to stay open and getting locked up.. it has to be really screwed up if i cant do it in safe mode..
this PC is Windows XP Media Center Edition...
He is ok with me wiping the hard drive clean if necessary, but i am trying to find an alternative to that..
Here is what i was thinking of doing tomorrow when i go over there with my laptop......
what i was going to do is.. .. remove the hard drive.. pop it in an enclosure unit.. transfer important files to my laptop.......put back his hard drive on PC.. then reformat the thing and reload his O/S,,,
any other possible seggestions?