Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Think it is Virtumond, can't get windows update working also

  • This topic is locked This topic is locked
4 replies to this topic

#1 bpond


  • Members
  • 4 posts
  • Local time:04:22 AM

Posted 24 January 2009 - 11:09 AM

Been getting random browser windows opening. Also cannot get windows update working. Ran full scan with TrendMicro and it found Virtumond and cleaned it but still have problems. Adaware AE also run and no luck. Still getting the web browser problems and cannot update windows. Sounds similar to other posts I have seen. Attaching the DDS log. Hope you can help. Anything you can do is very much appreciated.

P.s. Get error message 1058 when trying to do updates.

DDS (Ver_09-01-19.01) - NTFSx86
Run by user at 10:53:07.96 on Sat 01/24/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1013.250 [GMT -5:00]

AV: Trend Micro Internet Security *On-access scanning enabled* (Updated)
FW: Trend Micro Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\user\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080227
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080227
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080227
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {682be502-e70d-1889-0dc4-3f9089379015}: {51097398-09f3-4cd0-9881-d07e205eb286} - c:\windows\system32\fpwcbx.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: {ffeb6eac-0c08-4d91-b0c9-879e054e659d} - c:\windows\system32\xxyaxVoN.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [c8ee000e] rundll32.exe "c:\windows\system32\ourpqpgq.dll",b
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
TCP: {9A82B32C-7264-49C0-8D83-1D545000D55C} =,
Notify: igfxcui - igfxdev.dll
Notify: urqPhhHa -
AppInit_DLLs: fpwcbx.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\xxyaxVoN
LSA: Notification Packages = scecli

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\yg4t64f7.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/aolcom/search?invocationType=tbff50ie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?src=aim
FF - prefs.js: keyword.URL - hxxp://search.aol.com/aolcom/search?invocationType=TB50TRFF;homepage=no;search=yesab&query=
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_ZangoSA.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-1-23 64160]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2008-2-15 333328]
R3 TmPfw;Trend Micro Personal Firewall;c:\progra~1\trendm~1\intern~2\TmPfw.exe [2008-3-15 488768]
R3 tmproxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2008-3-15 648456]
R4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 942416]
R4 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2008-3-15 52240]
R4 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2008-2-15 36368]
R4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-6-6 24652]

=============== Created Last 30 ================

2009-01-24 10:36 <DIR> --d----- c:\windows\system32\NtmsData
2009-01-24 10:12 <DIR> --d----- c:\windows\system32\CatRoot2
2009-01-23 19:27 15,688 a------- c:\windows\system32\lsdelete.exe
2009-01-23 17:49 1,434,061 ---sh--- c:\windows\system32\qgpqpruo.ini
2009-01-23 17:49 72,704 a------- c:\windows\system32\ourpqpgq.dll
2009-01-23 17:46 129,024 a------- c:\windows\system32\fpwcbx.dll
2009-01-23 17:46 129,024 a------- c:\windows\system32\eennvsye.dll
2009-01-23 16:42 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-01-23 16:39 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-01-23 16:39 <DIR> --d----- c:\program files\Lavasoft
2009-01-22 17:51 5,761 a------- c:\windows\system32\jnfkosny.dll
2009-01-22 17:48 129,024 a------- c:\windows\system32\ihflly.dll
2009-01-22 17:48 129,024 a------- c:\windows\system32\rjeevabv.dll
2009-01-21 17:45 5,761 a------- c:\windows\system32\ktmkklkc.dll
2009-01-21 06:54 16,384 a------- c:\windows\DCEBoot.exe
2009-01-20 06:51 5,761 a------- c:\windows\system32\xtjtlgmw.dll
2009-01-19 17:52 <DIR> --d----- c:\docume~1\user\applic~1\GetModule
2009-01-19 17:51 <DIR> --d----- c:\program files\GetModule
2009-01-19 17:39 5,761 a------- c:\windows\system32\hguwamqq.dll
2009-01-18 17:36 5,761 a------- c:\windows\system32\yjoswfcl.dll
2009-01-17 17:37 5,761 a------- c:\windows\system32\xucuixjh.dll
2009-01-17 17:34 423,915 a--sh--- c:\windows\system32\NoVxayxx.ini2
2009-01-17 17:34 423,915 a--sh--- c:\windows\system32\NoVxayxx.ini
2009-01-17 17:34 302,592 a------- c:\windows\system32\xxyaxVoN.dll
2009-01-17 17:29 5,649 a------- c:\windows\system32\geBtUmKB.dll
2009-01-17 17:28 <DIR> --d----- c:\program files\GetPack
2009-01-17 17:28 <DIR> --d----- c:\program files\iCheck
2009-01-17 17:28 191,103 a------- c:\windows\system32\wpv631232083449.cpx

==================== Find3M ====================

2008-12-14 16:54 279,888 a------- c:\program files\npmusicn.dll
2008-12-13 01:40 3,593,216 -------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 05:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-12-11 05:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-11-26 17:42 205,328 a------- c:\windows\system32\drivers\tmxpflt.sys
2008-11-26 17:42 36,368 a------- c:\windows\system32\drivers\tmpreflt.sys
2008-11-26 17:39 1,195,384 a------- c:\windows\system32\drivers\vsapint.sys
2008-03-18 07:14 56,912 -------- c:\documents and settings\user\g2mdlhlpx.exe

============= FINISH: 10:53:57.53 ===============

Attached Files

BC AdBot (Login to Remove)


#2 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:09:22 AM

Posted 31 January 2009 - 07:29 AM

Hi bpond,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your malware issues.

Please give me a little time to go through your log and I will also let you know that I am a trainee so each stage of the fix will need to be checked by an expert before I post so there may be a slight delay. Don't worry I won't abandon you :thumbup2:
  • Please subscribe to this topic, if you haven't already, and wait for me to get back to you.
  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes. This can make helping you impossible.
  • Please reply to this post so I know you are there.
Posted Image
m0le is a proud member of UNITE

#3 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:09:22 AM

Posted 01 February 2009 - 10:01 AM

Hi bpond,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.

There are some things that require attention and I will go over these step by step. If you are unsure of anything I am saying then don't continue, just post a query and I will get you back on track.

Please avoid changing anything on your computer (ie, downloading software) or taking unsupervised steps to remove any malware as this can make helping you much more difficult.

:step1: Firstly, please install and use a firewall with outbound protection
While the firewall built into Windows XP is adequate to protect you from incoming attacks, it will not be much help in alerting you to programs already on your PC attempting to connect to remote servers
I therefore strongly recommend that you install one of the following free firewalls: Comodo Firewall (remember to uncheck Install Comodo Antivirus) or Zonealarm
See Bleepingcomputer's excellent tutorial to help using and understanding a firewall here
Note: You should only have one firewall installed at a time. Having more than one firewall program installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.

:step4: Please disable Ad-Aware's AdWatch, as it may hinder the removal of some entries.
To disable AdWatch:

Open AdAware SE.
Go to AdWatch User Interface.
Go to Tools and Preferences.
At the bottom of the screen you will see 2 options Active and Automatic.
Active: This will turn Ad-Watch On\Off without closing it.
Automatic: Suspicious activity will be blocked automatically.
Uncheck both options. You can enable these after resolving your problem.

:) Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
Please do not run the program yet.

Can I have a fresh DDS log as well please.

Thanks. :thumbup2:
Posted Image
m0le is a proud member of UNITE

#4 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:09:22 AM

Posted 02 February 2009 - 07:11 AM


I have not had a reply from you for 2 days.Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open.

If you like you can PM me.


Posted Image
m0le is a proud member of UNITE

#5 harrythook


  • Security Colleague
  • 4,152 posts
  • Gender:Male
  • Location:Philadelphia
  • Local time:04:22 AM

Posted 05 February 2009 - 05:01 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

Veni Vidi Vici

Become a BleepingComputer fan: Facebook

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users