I'm hoping someone can help me with this....no luck finding an answer myself! When I click on the Kodak AiO Home Center icon, it tells me there is a product update available. I go to download the update and I get this error: Access to the path C:\program files (x86)\Kodak\printer\center\updateurl.tex is denied. I've contacted Kodak and they were really no help. The OS I have is Windows Vista- 64 bit....this is a new computer. The old computer I had in which the printer was connected was Windows XP 32 bit. Kodak said it shouldn't be a problem, but apparently there is. The printer works fine, but I would like to get rid of this error. If anyone has any suggestion, please let me know.