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Uknown Problems - Can't run any scans except hijack this


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#1 Unknown User

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Posted 24 January 2009 - 05:32 AM

I have a new Dell with Vista 64bit. It literally is only a month old. Today the internet started going on and off while I was on the web, myspace specifically. Then Windows warned me as I visited a friends page that it had detected Malware in the cursor app and that it was recommended that I back out of the page. I did that, and ever since I keep getting kicked off the internet. I was trying to chat on MSN messenger and even though I was there the people I was typing to could not see what I was saying, and they saw me displayed as logged off. I tried to do Panda, Housecall, and a few other online virus scanners. Internet explorer told me that I was not an administator and must log in first as an administrator before the page could be displayed. I am an administrator and there is only one user set up on this computer. I've rebooted, restarted my router and my modem, unplugged my wireless card and put it back and at least for the moment I have internet but still highly suspect that something has infected my computer. I am currently running Spybot and Avast, neither of which has alerted me to any problems. Can someone please look over my hickjack log and let me know if I should still be concerned?

Thanks a ton much appreciated.

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#2 KoanYorel

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Posted 04 February 2009 - 01:09 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

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Posted 09 February 2009 - 11:10 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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