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Print Spooler & System32 problem!

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#1 Hivoltg30


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Posted 23 January 2009 - 09:59 PM

Sometimes computers are such a nightmare! :flowers:
Okay, I am running a Compaq Presario with XP Home edition w/SP3
Somehow my printer stopped working recently, the computer shows that it is no longer installed… easy enough to fix, just reinstall the driver, right?

Well, no, every time I try to install it I get and error message saying; “Cannot continue, the Print Spool Service has been stopped, restart the comp…etc.”

So, I try to start the Print Spool service and get the error message; “C:\WINDOWS\System32\Com\Comexp.msc
The archive is either in unknown format or damaged”

Can anyone please tell me how to fix this?
Hopefully there’s a simple Hotfix!
Many Thanks! :thumbsup:

P.S. – I don’t have a recovery disc for XP Home but do have one for XP Pro

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#2 Budapest


    Bleepin' Cynic

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Posted 25 January 2009 - 03:30 PM

Try running the System File Checker:

How to Use SFC.EXE to Repair System Files

Be sure to read Post #2 in the above link which explains what to do if you don't have an XP CD.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

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