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Vista Laptop Unusable


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#1 A Selene

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Posted 23 January 2009 - 06:45 PM

A Vista Home Basic laptop (Compaq) was infected with FunWebProducts stuff. Removed it with MalwareBytes. Follow-up with SuperAntiSpyware to remove two registry keys left behind by MalwareBytes.

Problems remain. Can't open "All Programs|Accessories|System tools". In fact, every list (combo, drop-down, address, etc) "oscillates" between what you're trying to select and the initial entry in the list.

Even Control Panel can only open the initial applet in the window.

System is unusable as-is. I'm unable to run SFC because I can't open it with administrator rights -- I don't know how as selecting a shortcut is next to impossible.

Sure need some suggestions...

Thanks...

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#2 cod head

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Posted 24 January 2009 - 05:20 AM

I would try downloading Dr Web cure it a downloadable anti virus that you do not even have to install on your computer.Run it and see if that finds anything else.It will clean anything it finds and leave a log when its finished.Just in case something else is in the system.Its freeware so wont cost you anything to try.

#3 A Selene

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Posted 26 January 2009 - 12:34 AM

Well, it's back -- mostly. Had to get into safe mode. Then, ran System Restore. Because scrolling was uncontrollable, had to restore to a November checkpoint. But it worked. Then ran SuperAntiSpyware which found 747 infected objects. Problem was of long-standing. To top things off, the keyboard needs replacing. Backspace doesn't work but Backspace on a USB keyboard does. Ergo, not drivers.
Really difficult but now usable.

#4 usasma

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Posted 26 January 2009 - 06:27 PM

I'm going to move this over to the Am I Infected forum as it appears that the infection is more pressing than the hardware difficulties.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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