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No Icons at startup


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5 replies to this topic

#1 BobSamuel

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Posted 23 January 2009 - 04:20 PM

Hi, recently I've begun suffering this strange problem. I start up my computer, and no icons a re available. I am forced to log off and log back in to get the icons. This happens very often, I'd say 75 percent of startups. If you need me to, I can post a HJT log.

Thank you very much.

Edited by The weatherman, 23 January 2009 - 06:16 PM.
Moved to a more appropriate forum~TW


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#2 StickDude101

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Posted 23 January 2009 - 06:41 PM

Do you have Microsoft Windows Vista? If so then change your display resolution, to a 16 then back to 32.

~StickDude101

#3 boopme

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Posted 23 January 2009 - 08:44 PM

It would be helpful to know your Operating system and which malware tools are installed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 BobSamuel

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Posted 26 January 2009 - 06:36 PM

Title was: XP computer sluggish and i'm thinking it's been compromised, Please help! ~ OB

Running XP, willing to give a HJT log. Also running PC Tools Firewall Plus and AVG, as well as having Malwarebyte's antimalware and Adaware installed for scans. None of them are showing anything, but I'm pretty sure something's up because a lot of times when i start up my computer the desktop is completely blank and i have to open up the task manager and log off and relog back in. any help is greatly appreciated and if you completely fix my problem i'm willing to pay a little money ^^.

Edited by Orange Blossom, 26 January 2009 - 08:31 PM.


#5 boopme

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Posted 26 January 2009 - 07:13 PM

Hello Bob,Perhaps this will show something.


From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Now RERUN MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot.

Edited by boopme, 26 January 2009 - 07:13 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Orange Blossom

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Posted 26 January 2009 - 08:31 PM

Topic reopened and HiJack This topic deleted at member's request. Also merging new topic posted in Am I Infected forum to this topic to avoid confusion. ~ Orange Blossom

StickDude101, please follow the instructions in boopme's latest post.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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