My computer is possessed (not by me) and needs an exorcism?
I have tried several anti-virus products and root-kit finders, I have reformatted the drives 4 times and re-installed the system, I have looked all through the security stuff (most of it goes back to the hacker, even though I can put some of it in my control). I have looked through program files, verified signatures, gotten rid of anything that I think is bad, except the stuff that the hacker WON'T let me change or get rid of. I know my e-mail has been hacked. My credit is terrible so I don't have to worry about that (thank goodness). I can't erase my browser history no matter how hard I try. From what I gather, I have a rootkit somewhere in here somewhere. I would appreciate any help I can get - I don't have a credit card, so I'm not ordering anything online, but I am making anther trip to the computer store tonight - would like to know:
a) can I find this thing myself (been trying to)?
what's the very best anti-virus program I can buy?
c) besides the anti-virus program, what measures should I take to prevent this from happening again (besides changing passwords)?
d) Also, I have Roadrunner, not dial-up, so I understand I have the same address every time? (something like that) Is this bad? Can I fix it?
(I HAVE WINDOWS VISTA, HOME EDITION)