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sorry but malware forum closes


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#1 brenluv

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Posted 23 January 2009 - 01:40 AM

hi,
i am a newbie. I have been directed here by many sites to get help. i am sorry i would not have posted here if i could have opened the malware forum help topic but the malware i have closes the page when i try. it also won't let me run malwarebytes it is spyware guard 2008 it came with windows security system. i have read a lot about it but i can't find how to get rid of it or stop it long enough to run a program to get rid of it. if anyone can help i would appreciate it. thank you

Mod Edit: Topic moved to more appropriate forum~ TMacK

Edited by brenluv, 23 January 2009 - 01:56 AM.


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#2 Guest_superbird_*

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Posted 23 January 2009 - 12:56 PM

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.

#3 brenluv

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Posted 24 January 2009 - 02:16 AM

Thank you Superbird for your help:)

#4 Guest_superbird_*

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Posted 24 January 2009 - 06:55 AM

Hi,

As I said in your PM, I will recommend you do still do the scan with MBAM. Please let me know what you want. :thumbsup:




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