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multiple dll Errors on boot


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#1 TechWriter

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Posted 22 January 2009 - 10:58 PM

I have many errors coming up, maybe someone could point me inthe right direction?

C:\WINDOWS\system32\shell32.dll
C:\PROGRA~1\MICROS~2\Office1GrooveUtil.dll

Also I am locked out of the Control Panel Functions. The control panel
will come up but receive lock-out error when trying any of the contained icons.

I did run hijackthis log but can not make sense of it.

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#2 hamluis

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Posted 23 January 2009 - 09:44 AM

Hi :thumbsup:.

If you suspect that your system is the victim of malware, then I suggest that you post at BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

If you think that these errors are system problems with no relation to malware, I suggest that you post the exact content of the error messages received here in this forum...it also helps if you tell us exactly at what point in the boot process these errors occur.

These error messages often provide the only clues to what might be ailing the system.

Louis

#3 DoesNotCompute

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Posted 23 January 2009 - 03:27 PM

Seems like a virus problem. If you are capable of it and have a second computer I would scan that HD as a slave with an UTD Antivirus. Then if the system still receives errors I would run the System File Checker or perform a repair. You can also replace each file manually with a healthy copy to the desired location but this can be tedious depending on the numbers of files. You could also attempt to register each dll file as well but this is also tedious.

To run System File Checker with the /scannow parameter, follow these steps:
Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type sfc /scannow, and then press ENTER.

To re-register these files, follow these steps:
Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type the following lines and press ENTER after each line (without quotes):
regsvr32 "shell32.dll"
regsvr32 "Office1GrooveUtil.dll"

Edited by DoesNotCompute, 23 January 2009 - 03:29 PM.





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