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Slow shut down


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#1 JanMc

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Posted 25 May 2005 - 04:15 PM

Running XP and about a week ago it all of a sudden started taking 5 or more minutes to shut down. I have checked the task manager to see what is running and if anything is slowing the shut down, but I couldn't tell. I don't know what running processes I need and which ones I don't. Only my normal things are showing on the Ctrl-Alt-delete (which I checked before shutting down)as before the problem.
Can anyone help?

Thanks, JanMc

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#2 Enthusiast

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Posted 25 May 2005 - 07:33 PM

What did you install or download that corresponds with the date you started having this anomaly?

The first thing to do is run a couple of on line scans to see if your computer is infected with either a virus or malware:

Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these.)

Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest

Set these to be allowed to fix whatever they find.


The next step would be to download and use several anti-malware programs.


Anti-malware freeware (You can run as many of these as you wish. Generally there is no conflict between these and you should always run several)

AdAware: http://www.lavasoftusa.com/software/adaware/
Microsoft Antispyware Beta: http://www.microsoft.com/athome/security/s...re/default.mspx
SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
Spybot S&D: http://www.safer-networking.org/en/index.html
Microsoft Malicious Software Removal Tool (Win XP and Win 2000):
http://www.microsoft.com/security/malwareremove/default.mspx
Zerospyware (recommended by Microsoft Security) Windows 98/Me/2000/XP
http://www.download.com/ZeroSpyware-Limite...feed&jump=winmp

CWShredder from InterMute
CW Shredder removes some variants of spyware known as the Coolwebsearch Trojan. The Trojan takes advantage of a flaw in a key component of Windows -- Microsoft's version of the Java Virtual Machine -- to install itself via popups often found on porn and illegal software (a.k.a. "warez") sites. Run CWShredder after installing, and have it look for updates. Then click the "Fix" button, and the program will both scan and fix any problems it finds. If your system does not have this kind of spyware, it will give you the good news.
Cost: Free
http://www.intermute.com/spysubtract/cwshr...r_download.html

#3 JanMc

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Posted 06 June 2005 - 11:26 PM

Sorry it took so long to get back here. Still having the problem. The only thing I can think of that was installed--was having to reinstall 'Norton' Thanks for the advice and links. I will try this and get back to you to let you know what worked.

Jan

#4 jgweed

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Posted 07 June 2005 - 12:15 AM

It was probably caused by the reinstallation of Norton and the resetting perhaps of some defaults.
Regards,
John
Whereof one cannot speak, thereof one should be silent.




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