Hi aug_alison and welcome to the BC forums. We need a complete HijackThis (HJT) log file to be able to analyze what is happening on your computer. If you do not have a copy of HijackThis or do not have the latest version (1.99.1) then download it from here: HijackThis_sfx.exe
Double-click on the file you just downloaded and click on the UnZip
button to install the program. It will be installed to the C:\Program Files\HijackThis\
folder by default.
Start HijackThis and click the Do a system scan and save a log
button to perform a scan and create a log file. When the scan is complete, Notepad will open up with the log file in it. While in Notepad, press Ctrl-A
to select all text and then Ctrl-C
to copy the text to the clipboard.
POST the log in this thread using the Add Reply
button. Click in the data-entry window and press Ctrl-V
to paste the log into the window. Add any other comments which you believe might be helpful in our analysis. and click the Add Reply
I will review your log when it comes in.DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL I CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER