I am hoping that you will be able to help me where the customer service techies have screwed up.
I contacted CS for assistance with a program - what I needed was a program reinstalled and what I go was a wiped hard drive. So... the proceedure that they took me through did perform a back up before wiping, only God knows what.
If I look at my C drive I have about 59 GB used (which was about what I had on my computer before the help from CS). My problem is restoring the information from the backup (do you know they created the stinking problem, but it is not covered for them to help me restore the back up and they told me to take it into a shop. I LIVE IN UKRAINE THERE IS NO SHOP!!!!!!!!! Ok, I feel a little better now
So, my need is help to restore the back up made before my hard drive was wiped clean.