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Wipe and Reinstall on a Dell


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#1 bigblueogre

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Posted 22 January 2009 - 01:20 AM

Hi,
It appears that from some serious trojan issues I need to completely wipe my laptop hard drive and re-install Windows, etc.
I have a Dell Inspiron 2200.

In the "Am I infected" forum, it was suggested to me that Dell is quirky about wiping and re-installing.

I have never had to do this before. Can anyone give me steps to go through to completely clean up my laptop and feel comfortable that it is once again safe and secure?

thanks,

Lori

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#2 dc3

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Posted 22 January 2009 - 04:54 AM

There is one small problem with wiping the hard drive, this computer has a recovery partition which means that it did not come with a installation CD. The good news is that Dell is pretty good about helping their clients out in situations like this. I would suggest calling them and explain that you had a very bad infection and wiped the hard drive and need the installation CDs for your computer, this should include the CD with the drivers as well as the XP installation CD.

To wipe the hard drive you will need an application like Derik's boot and nuke, a tutorial for this can be found here.

This link will take you to a tutorial for installing Windows XP.

I would suggest printing these tutorial out so that you will have them while you are work.

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#3 HitSquad

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Posted 22 January 2009 - 09:51 AM

Hi bigblueogre.
Provided you are now deemed "clean" of infections by one of the team specialist in the "Am I Infected" forum, It would be easier and faster to just use the recovery partition you already have. That partition is an unmounted volume and cannot be infected. To do so, restart your computer. Press ctrl+f11 as soon as you see the dell logo before it boots to windows, then release both at the same time. You have a very short window of time to do this. If you miss it the first time, repeat the procedure. In the Dell restore window, select restore, then select confirm. When it's done, it will be as factory provided and should take no more then 10-15 minutes.
This will prevent you from having to track down drivers as you would have to do in a complete format and re-install.
You can remove the hidden partition afterwards if you want to regain the space the restore utility takes up if you like.
Of course, either way you go, you'll have to reinstall everything you've added since you received your system. :thumbsup:

Edited by HitSquad, 22 January 2009 - 09:53 AM.





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