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Hijacked by something? Cannot follow search result links.


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#1 Joe-needs-help

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Posted 22 January 2009 - 01:03 AM

Upon searching in Google or MSN I get an appropriate list of search results, but the links take me to some other site, like Shopasearch or ToseekA. This started while I had an infection that faked a Win32.Zafi.B and tried to get me to purchase antivirus software. The fake virus popups have been fixed but I still cannot use the search results links and can not go to any helpfule sites like this one even if I type the URL, the infection is messing with me. A full scan by Avira Personal antivirus found nothing. My dds log file is below and the Attach file is attached.

Another site had be run HJT, it worked. Then they had me get ComboFix, but that will not run. Malwarebytes Anti-Malware also will not run, not even sure it installed correctly. Your dds.scr worked, yesss! My dds log file is below and the Attach file is attached. Thanks, Joe


DDS (Ver_09-01-18.01) - NTFSx86
Run by Joe at 23:34:32.39 on Wed 01/21/2009
Internet Explorer: 7.0.5730.11

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uSearchAssistant = hxxp://www.google.com
mSearchAssistant = hxxp://www.google.com
uURLSearchHooks: N/A: {4d25f926-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\deSrcAs.dll
BHO: : {4d25f921-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\deSrcAs.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [avgnt] "c:\program files\elvira-like\avira\antivir personaledition classic\avgnt.exe" /min
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: turbotax.com
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-01-21 01:19 <DIR> --d----- c:\program files\Trend Micro
2009-01-20 23:08 <DIR> --d-h--- c:\windows\PIF
2009-01-20 00:12 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-19 23:08 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-01-19 23:00 <DIR> --d----- c:\program files\Elvira-like

==================== Find3M ====================

2008-12-15 19:26 24,334 a------- c:\docume~1\joe\applic~1\wklnhst.dat
2008-12-13 00:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 04:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-12-11 04:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-11-17 14:04 2,306,113 a------- c:\windows\system32\GPhotos.scr
2008-11-11 21:37 64,624 a------- c:\docume~1\joe\applic~1\GDIPFONTCACHEV1.DAT
2008-10-27 20:01 24,576 a------- c:\windows\system32\DWLInst.dll
2008-10-24 05:21 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2006-12-24 12:19 56 ---shr-- c:\windows\system32\922CA9F2BD.sys
2006-12-24 12:19 3,350 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-10-03 21:17 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100320081004\index.dat

============= FINISH: 23:35:22.06 ===============

Attached Files


Edited by Joe-needs-help, 22 January 2009 - 01:40 AM.


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#2 Hoov

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Posted 01 February 2009 - 12:57 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.
Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scans:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.


If you have a router, then when the computer is restarting, unhook the router from the internet, then do a reset of the router, and then when the computer and router are back up, make sure you change the default password with a strong password. If you have just an external modem, just unplug the power from it, wait 2 minutes, then plug it back in.


* Download DDS by sUBs from one of the following links. Save it to your desktop.
DDS.com
DDS.scr
DDS.pif

* Double click on the DDS icon, allow it to run.
* A small box will open, with an explaination about the tool. No input is needed, the scan is running.
* Notepad will open with the results, click no to the Optional_Scan
* Follow the instructions that pop up for posting the results.
* Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

After your response, someone will be with you soon.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 Joe-needs-help

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Posted 02 February 2009 - 01:08 PM

I tried to run MBAM but it would not work, as stated in my original post. I have since received help on this issue from another forum and things seem to be fixed. If you think I should run anything else please let me know, here is what was done since my 1/22 post:
Ran ComboFix (it seemed to fix obvious things)
Ran full scan with Avira (free version)
Ran rootkit scan with Avira
Ran GMER rootkit tool
Did some manual clean up (uninstall ComboFix, Windows recovery stuff, etc)

Can I run Avira and MBAM together going forward and is that a good pair of tools to keep me safe?

Thanks, Joe

#4 Hoov

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Posted 02 February 2009 - 03:54 PM

I don't see why you couldn't run those two together.

I am glad that you have gotten your problem resolved. But if you are still getting the issue resolved with them, then I will stay out. If you are just looking for advice after have gotten all fixed up, that I can / will do. But if you are having no problems, I would say you are fixed up.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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