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Infected With Something and Can't remove it

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2 replies to this topic

#1 Farmero


  • Members
  • 1 posts
  • Local time:04:58 AM

Posted 21 January 2009 - 05:20 PM

I'm not exactly sure whats going on but the password for my e-mail and my World of Warcraft account have been taken and I have run several different programs and can not seem to get rid of it. I am constantly changing them and still am finding out that I have no access to them.

DDS (Ver_09-01-18.01) - NTFSx86
Run by Eric at 17:14:41.06 on Wed 01/21/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2045.1385 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Eric\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\RegistryBooster.exe /S
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\RegistryBooster.exe /S
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [nwiz] nwiz.exe /install
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {6dcb0be8-933c-91d2-c901-9a81e135d25a} - c:\windows\system32\lpad32.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\eric\applic~1\mozilla\firefox\profiles\3r424dkq.default\

============= SERVICES / DRIVERS ===============

R3 Alpham1;Ideazon ZBoard USB Human Interface Device;c:\windows\system32\drivers\Alpham1.sys [2007-7-23 42624]
R3 Alpham2;Ideazon ZBoard MM USB Human Interface Device;c:\windows\system32\drivers\Alpham2.sys [2007-3-20 18432]
R3 BENDER;Pinnacle AV/DV2 Capture;c:\windows\system32\drivers\bender.sys [2008-10-28 203264]
R4 mi-raysat_3dsMax2009_32;mental ray 3.6 Satellite for Autodesk 3ds Max 2009 32-bit 32-bit;c:\program files\autodesk\3ds max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe [2008-3-9 65536]

=============== Created Last 30 ================

2009-01-21 09:58 <DIR> --d----- c:\program files\Yahoo!
2009-01-21 09:57 <DIR> --d----- c:\program files\CCleaner
2009-01-21 09:41 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-01-21 09:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-01-21 09:34 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\~0
2009-01-21 09:33 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\{51019853-129C-4EDE-9030-D5FD7BBD9AD0}
2009-01-19 10:12 <DIR> --dsh--- c:\documents and settings\eric\UserData
2009-01-18 09:29 <DIR> --d----- c:\docume~1\eric\applic~1\Uniblue
2009-01-17 22:55 <DIR> --d----- c:\program files\iKnowPS
2009-01-17 22:46 <DIR> --d----- c:\program files\TweakNow RegCleaner Std
2009-01-17 21:23 <DIR> --d----- c:\program files\Uniblue
2009-01-15 21:03 118 a------- c:\windows\system32\cas.bat
2009-01-15 21:02 20,296 a---h--- c:\windows\system32\config.ini.exe
2009-01-14 11:46 118 a------- c:\windows\system32\MRT.INI
2009-01-13 13:44 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-13 13:44 73,728 a------- c:\windows\system32\javacpl.cpl
2009-01-12 12:26 2,297,552 a------- c:\windows\system32\d3dx9_26.dll
2009-01-12 12:26 <DIR> --d----- c:\temp\MTGOInstall
2009-01-12 12:26 <DIR> --d----- C:\Temp
2009-01-12 12:23 <DIR> --d----- c:\docume~1\eric\applic~1\Wizards of the Coast
2009-01-12 12:23 <DIR> --d----- c:\program files\Wizards of the Coast
2009-01-11 23:20 <DIR> --d----- c:\program files\Side Effects Software
2009-01-10 15:13 78,848 a------- c:\windows\system32\UACoqoltxjq.dll
2009-01-10 15:13 171,869 a------- c:\windows\dqsbxpvj8027.exe
2009-01-10 15:13 32,768 a------- c:\windows\eufhl7000.exe
2009-01-10 15:13 85,293 a------- c:\windows\system32\cont_adsoftinc-remove.exe
2009-01-10 15:13 25,088 a------- c:\windows\system32\UACqrwipfum.dll
2009-01-10 15:13 25,600 a------- c:\windows\system32\UACpiktkkyc.dll
2009-01-10 15:13 28,672 a------- c:\windows\oikwk47726.exe
2009-01-10 15:13 86 a------- c:\windows\system32\UACtbuyavgd.dat
2009-01-10 15:13 228 a------- c:\windows\system32\hgset.ini
2009-01-10 15:13 32,768 a------- c:\windows\system32\UACabirvmkx.dll
2009-01-10 15:13 97,280 a------- c:\windows\wmssbdea76300.exe
2009-01-10 15:13 198,855 a------- c:\windows\wiuwvcd7702.exe
2009-01-10 15:03 <DIR> --d----- c:\windows\tmpie
2009-01-09 00:26 258,352 a------- c:\windows\system32\unicows.dll
2009-01-09 00:26 92,326 a------- c:\windows\system32\HKCU_GNU.reg
2009-01-09 00:26 60,273 a------- c:\windows\system32\pthreadGC2.dll
2009-01-09 00:26 7,680 a------- c:\windows\system32\ff_vfw.dll
2009-01-09 00:26 6,700 a------- c:\windows\system32\HKLM_GNU.reg
2009-01-09 00:26 6,144 a------- c:\windows\system32\ff_acm.acm
2009-01-09 00:26 547 a------- c:\windows\system32\ff_vfw.dll.manifest
2009-01-09 00:26 14,909 a------- c:\windows\system32\A_reg.reg
2009-01-09 00:26 516,096 a------- c:\windows\system32\CLVSDS.ax
2009-01-09 00:26 364,544 a------- c:\windows\system32\cdg.dll
2009-01-09 00:26 348,160 a------- c:\windows\system32\cdga.dll
2009-01-09 00:26 114,688 a------- c:\windows\system32\PropListCtrl.ocx
2009-01-09 00:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NVIDIA Corporation
2009-01-09 00:14 671,744 a------- c:\windows\system32\DolbyHph.dll
2009-01-09 00:14 60,416 a------- c:\windows\system32\DSETUP.dll
2009-01-09 00:14 9,856 a------- c:\windows\system32\drivers\pfc.sys
2009-01-09 00:14 4,608 a------- c:\windows\system32\drivers\nvport.sys
2009-01-09 00:14 <DIR> --d----- c:\program files\NVIDIA Corporation
2009-01-09 00:03 200,712 a------- c:\windows\system32\nvapps.xml
2009-01-09 00:03 18,394 a------- c:\windows\system32\nvdisp.nvu
2009-01-08 14:44 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-08 14:44 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-06 12:21 681,472 a------- c:\windows\system32\nsi40.dll
2008-12-23 18:48 <DIR> --d----- c:\windows\pss
2008-12-23 18:32 20,747 a------- c:\windows\system32\drivers\AegisP.sys
2008-12-23 18:32 245,248 a------- c:\windows\system32\rt73.sys
2008-12-23 18:32 7,846 a------- c:\windows\system32\rt73.cat
2008-12-23 18:28 <DIR> --d----- c:\windows\nview
2008-12-23 08:32 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2008-12-11 05:57 333,952 -------- c:\windows\system32\drivers\srv.sys
2008-12-09 22:08 36,868 a------- c:\program files\uninst-Echospace.exe
2008-12-09 22:05 36,868 a------- c:\program files\uninst-SoundKeys.exe
2008-12-08 16:04 27,904 a------- c:\windows\system32\drivers\Ndisprot.sys
2008-11-09 23:51 87,608 a------- c:\docume~1\eric\applic~1\inst.exe
2008-11-09 23:51 47,360 a------- c:\docume~1\eric\applic~1\pcouffin.sys
2008-10-24 11:50 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-10-23 23:06 21,640 -------- c:\windows\system32\emptyregdb.dat
1989-12-31 20:01 40,960 ---shr-- c:\windows\system32\lpad32.dll

============= FINISH: 17:15:40.03 ===============

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#2 Hoov


  • Malware Response Team
  • 3,519 posts
  • Location:Mikado Michigan
  • Local time:05:58 AM

Posted 31 January 2009 - 09:00 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.
Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scans:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

* Download DDS by sUBs from one of the following links. Save it to your desktop.

* Double click on the DDS icon, allow it to run.
* A small box will open, with an explaination about the tool. No input is needed, the scan is running.
* Notepad will open with the results, click no to the Optional_Scan
* Follow the instructions that pop up for posting the results.
* Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

After your response, someone will be with you soon.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 Hoov


  • Malware Response Team
  • 3,519 posts
  • Location:Mikado Michigan
  • Local time:05:58 AM

Posted 07 February 2009 - 10:20 PM

This thread is closed due to inactivity.
If you need this topic reopened, please send me a PM. This applies to the thread originator only, all others start a new thread.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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