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Very sophisicated rootkit/Trojan/whatever that shuts down programs!

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#1 Decryptic


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Posted 21 January 2009 - 02:37 PM

First things first. I'm new to this forum so I hope I'm doing things right. I have researched like crazy on this problem and can't find a viable solution yet.

Getting to the point: I have a computer that has been overtaken by a very sophisicated malware piece that literally shuts down programs I try to run. I consider myself very savvy (after all I'm an IT technician), so I have an arsenal of tools at my disposal. The tools I tried to run on this computer include:

Process Explorer
Malwarebytes (it did install initially, but running it is not allowed)
AVG Anti Virus

I even tried renaming the .exe to random names like ARHADFGGHB.EXE for autoruns.exe or 3456edfe.exe for hijackthis.exe and the malware STILL knows I'm trying to run these programs. Also, even doing a google search in IE for "hijackthis" will shut down the browser!

All of the above programs run for a split second then close. Task Manager processes show suspicious processes such as "dllhost.exe" and "rundll32.exe" (which are legit MS processes, but have suspicious behaviors in terms of me killing the processes then they restart themselves). The payload of this malware was "System Security" which I was able to remove with no problems by using Unlocker and deleting the "235346456.exe" files and associated DLLs.

I also ran SDFix in safe mode but it didn't find anything important as these behaviors never ceased.

Normally I would just do a wipe and reinstall of the OS but I'm tired of doing that. I want to brush up my skills on malware removal so ANY advice would be appreciated. I'm truly getting really, really sick of these malware!

Thanks in advance!

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 garmanma


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Posted 21 January 2009 - 03:08 PM

You said you have Safemode, try mbam in safemode and see if it frees it up enough where you can work in normal mode.
Try SAS too. Forget ATF if that won't work
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Now SAS,may need an hour
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#3 Decryptic

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Posted 21 January 2009 - 03:12 PM

Thank you for the comprehensive tips. I will try all of these and get back to you asap.

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