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Unable to do windows updates


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#1 Where are we?

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Posted 21 January 2009 - 12:42 PM

I Have a laptop running Microsoft XP Professional Version 2002 SP2
I had a trojan virus ZLOB and VUNDO that was detected and was suppose to be fixed by Norton.

I am unable to do any windows updates and if I try to go to the windows update and down load them I am completely redireted to some random page that make no sense.

My DDS log is below.

Thanks For you Help!!


DDS (Ver_09-01-18.01) - NTFSx86
Run by Craig Meyer at 10:11:48.75 on Wed 01/21/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.527 [GMT -7:00]

AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\DOCUME~1\CRAIGM~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Documents and Settings\Craig Meyer\Desktop\dds.scr

============== Pseudo HJT Report ===============

uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: {31F1CD36-8B35-4F14-88B5-CF5001DC4E03} - No File
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: ST: {9394ede7-c8b5-483e-8773-474bf36af6e4} - c:\program files\msn apps\st\01.03.0000.1005\en-xu\stmain.dll
BHO: MSNToolBandBHO: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn apps\msn toolbar\01.02.5000.1021\en-us\msntb.dll
TB: MSN: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn apps\msn toolbar\01.02.5000.1021\en-us\msntb.dll
TB: {51D81DD5-55B7-497F-95DB-D356429BB54E} - No File
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [MsnMsgr] "c:\program files\msn messenger\MsnMsgr.Exe" /background
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [VoiceCenter] "c:\program files\creative\voicecenter\AndreaVC.exe" /tray
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -startup
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [6c5404d7] rundll32.exe "c:\windows\system32\rkhiytka.dll",b
mExplorerRun: [some] c:\program files\netproject\scit.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.ieservicegate.com/redirect.php
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: microsoft.com\*.update
Trusted Zone: windowsupdate.com\download
Trusted Zone: musicmatch.com\online
TCP: NameServer = 85.255.113.124 85.255.112.234
TCP: {1D750F39-B250-4230-90CB-6C2D27640AC8} = 85.255.113.124,85.255.112.234
TCP: {63377BBC-0B2F-43B4-AA49-433B81C1BB14} = 85.255.113.124,85.255.112.234
TCP: {7C699461-C867-4297-BF37-9677C68DA8FE} = 85.255.113.124,85.255.112.234
Notify: AtiExtEvent - Ati2evxx.dll
Notify: awvtq - c:\windows\system32\awvtq.dll
Notify: ddabx - c:\windows\system32\ddabx.dll
Notify: jkklm - c:\windows\system32\jkklm.dll
Notify: mljgf - c:\windows\system32\mljgf.dll
Notify: pmnlj - c:\windows\system32\pmnlj.dll
Notify: ssqpp - c:\windows\system32\ssqpp.dll
Notify: sstqn - c:\windows\system32\sstqn.dll
Notify: vtutu - c:\windows\system32\vtutu.dll
STS: {2bb2b2d6-8b86-412e-acca-d656a8979b3e} - No File
STS: {65bbf06c-ea06-4818-92a3-f3550d0e1004} - No File

============= SERVICES / DRIVERS ===============

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-9-2 99376]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090120.048\NAVENG.SYS [2009-1-21 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090120.048\NAVEX15.SYS [2009-1-21 876112]
R4 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R4 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R4 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R4 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-9-2 1245064]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]

=============== Created Last 30 ================

2009-01-05 20:37 <DIR> --d----- c:\windows\pss
2009-01-04 17:18 <DIR> --d----- c:\program files\Bonjour
2009-01-04 17:16 <DIR> --d----- c:\program files\iPod
2009-01-04 15:55 <DIR> -cdsh--- c:\program files\common files\WindowsLiveInstaller

==================== Find3M ====================

2009-01-08 19:46 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-08 19:46 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-01-08 19:46 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-01-08 19:46 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2008-12-12 11:18 87,336 a------- c:\windows\system32\dns-sd.exe
2008-12-12 11:11 61,440 a------- c:\windows\system32\dnssd.dll
2008-11-30 16:08 3,610 a--sh--- c:\windows\system32\KGyGaAvL.sys
2007-10-18 18:09 83,238 a--sh--- c:\windows\system32\jlnmp.bak1
2007-12-21 16:25 181,528 a--sh--- c:\windows\system32\jlnmp.bak2
2007-12-21 16:28 181,362 a--sh--- c:\windows\system32\jlnmp.ini2
2008-07-13 15:28 726,888 a--sh--- c:\windows\system32\oYHRqYay.ini2
2007-09-26 16:29 6,440 a--sh--- c:\windows\system32\xbadd.bak1

============= FINISH: 10:12:18.81 ===============

Attached Files



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#2 Jat90

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Posted 21 January 2009 - 01:10 PM

Hello, where are we?

Welcome to the Bleeping Computer Forums. My name is Jat, and I will be helping you with your situation.

If you do not make a reply in 5 days, we will have to close your topic.


You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.


I need some time to look over your log, I will post back soon.
- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

Posted Image

#3 Where are we?

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Posted 21 January 2009 - 01:43 PM

Thanks!!!

#4 Jat90

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Posted 22 January 2009 - 11:32 AM

Hello,

Run Batch

Open Notepad & paste the contents of the code box below into it:
@echo off
dir /o:d /a /s c:\windows\pss > info.txt
notepad info.txt
del info.txt
del %0

Click File then Save As, for the Filename type fix.bat and for type, select All Files. Save it to the desktop.

It should look like this: Posted Image

Now simply double click fix.bat and a black window will briefly appear then disappear, this is normal.

Notepad will pop up, paste the contents of notepad in your next reply.

Both the batch and file will disappear after use.

ComboFix

Please download ComboFix from one of these locations (if you already have ComboFix, then delete it and download again) :

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. See this topic to find out how to disable your antivirus and firewall (post #1 and #2).
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

NOTE**ComboFix was intended to be used under the supervision of a helper, not for general use. This is a powerful tool which can permanently damage your computer.

Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

ReScan

Please rescan with DDS and post DDS.txt


In your next reply, please post:
  • The contents of notepad
  • ComboFix log
  • DDS logs

- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

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#5 Where are we?

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Posted 22 January 2009 - 12:18 PM

Jat90,

Everything seemed to go smoothly.
Attached are the files you requested.

Notepad Log File
ComboFix Log File
the New DDS log Files

Attached Files



#6 Jat90

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Posted 22 January 2009 - 01:26 PM

Hello,

Looks like ComboFix got everything. How is your computer running now? Please do not attach your logs, pasting them is preferred, thanks :thumbup2: Couple of things left to do:

Update Java

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 11".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u11-windows-i586-p.exe to install the newest version.
ESET Online Scan

Please go to Eset website to perform an online scan. Please use Internet Explorer as it uses ActiveX.
  • Check (tick) this box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • When prompted to run ActiveX. click Yes.
  • You will be asked to install an ActiveX. Click Install.
  • Once installed, the scanner will be initialized.
  • After the scanner is initialized, click Start.
  • Uncheck (untick) Remove found threats box.
  • Check (tick) Scan unwanted applications.
  • Click on Scan.
  • It will start scanning. Please be patient.
  • Once the scan is done, you will find a log in C:\Program Files\esetonlinescanner\log.txt. Please post this log in your next reply.

- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

Posted Image

#7 Where are we?

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Posted 22 January 2009 - 03:20 PM

Jat90,

Sorry about the attachments!

Running Better but the Est Scanner Found 2 threats. I have not tried running the windows updates yet.
But I did remove the old Java and do the Java update and that appeared to go well.

Log File below:

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3790 (20090122)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=987d0683ca1b9f4291b7b6b5338cd037
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2009-01-22 08:06:32
# local_time=2009-01-22 01:06:32 (-0700, Mountain Standard Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 2
# scanned=272214
# found=2
# scan_time=3347
C:\Documents and Settings\Craig Meyer\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\animan.class-46e8eeba-7c9c8379.class Java/TrojanDownloader.OpenStream.NAC trojan DBEE24E93B7EFBC279DAA14F64E9575E
C:\Documents and Settings\Craig Meyer\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\animan.class-7bf8fe99-53925841.class Java/TrojanDownloader.OpenStream.NAC trojan DBEE24E93B7EFBC279DAA14F64E9575E

#8 Where are we?

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Posted 22 January 2009 - 03:26 PM

Now Norton Has decided that it has found the threat called Trojan.Vundo.

Should I go ahead and run its fix?

#9 Jat90

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Posted 22 January 2009 - 03:48 PM

You are getting easily reinfected because you are not up to date with Windows Updates. You do not have the latest Service Pack (SP3) installed which fixes loop holes in your system.

However, it is not advisable to install such a big upgrade on your Computer while you are still infected. This may cause system instability, upgrade at the end.

Due to the security loopholes in your system, I would like to ask you to strictly minimise your internet activity while we try and clean your machine.

If Norton finds something malicious, allow it to disinfect.

I will need another DDS log before we continue.
- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

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#10 Where are we?

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Posted 22 January 2009 - 04:06 PM

I let norton try and disenfect. It had me reboot and then I ran the DSS.

Below is my Log file. I currently have the internet turned off on the infected laptop and I only enabled it when I needed
to download or access the information that you sent me. I am actually posting on bleepingcomputer.com from another laptop.
Sorry to be such a pain.

Anyway below is my DDS Log file.

Thanks!!


DDS (Ver_09-01-18.01) - NTFSx86
Run by Craig Meyer at 13:58:06.29 on Thu 01/22/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.532 [GMT -7:00]

AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\DOCUME~1\CRAIGM~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Documents and Settings\Craig Meyer\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: ST: {9394ede7-c8b5-483e-8773-474bf36af6e4} - c:\program files\msn apps\st\01.03.0000.1005\en-xu\stmain.dll
BHO: MSNToolBandBHO: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn apps\msn toolbar\01.02.5000.1021\en-us\msntb.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: MSN: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn apps\msn toolbar\01.02.5000.1021\en-us\msntb.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [VoiceCenter] "c:\program files\creative\voicecenter\AndreaVC.exe" /tray
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -startup
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: microsoft.com\*.update
Trusted Zone: windowsupdate.com\download
Trusted Zone: musicmatch.com\online
Notify: AtiExtEvent - Ati2evxx.dll

============= SERVICES / DRIVERS ===============

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-9-2 99376]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090122.020\NAVENG.SYS [2009-1-22 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090122.020\NAVEX15.SYS [2009-1-22 876112]
R4 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R4 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R4 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R4 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-9-2 1245064]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]

=============== Created Last 30 ================

2009-01-22 12:05 <DIR> --d----- c:\program files\EsetOnlineScanner
2009-01-22 11:58 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-22 11:58 73,728 a------- c:\windows\system32\javacpl.cpl
2009-01-22 10:02 <DIR> a-dshr-- C:\cmdcons
2009-01-22 10:01 161,792 a------- c:\windows\SWREG.exe
2009-01-22 10:01 98,816 a------- c:\windows\sed.exe
2009-01-05 20:37 <DIR> --d----- c:\windows\pss
2009-01-04 17:18 <DIR> --d----- c:\program files\Bonjour
2009-01-04 17:16 <DIR> --d----- c:\program files\iPod
2009-01-04 15:55 <DIR> -cdsh--- c:\program files\common files\WindowsLiveInstaller

==================== Find3M ====================

2009-01-08 19:46 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-08 19:46 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-01-08 19:46 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-01-08 19:46 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2008-12-12 11:18 87,336 a------- c:\windows\system32\dns-sd.exe
2008-12-12 11:11 61,440 a------- c:\windows\system32\dnssd.dll
2008-11-30 16:08 3,610 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 13:58:33.17 ===============

#11 Jat90

Jat90

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  • Gender:Male
  • Location:United Kingdom
  • Local time:10:17 AM

Posted 23 January 2009 - 05:59 AM

Hello,

OTMoveIt

We need to execute an OTMoveIt3 script
  • Please download OTMoveIt3 by OldTimer and save it to your desktop.
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
    :files
    C:\Documents and Settings\Craig Meyer\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file
  • Push the large Posted Image button.
  • OTMI3 may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
MBAM

Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

BitDefender Scan

Please run a BitDefender Online Scan
  • Click I Agree to agree to the EULA.
  • Allow the ActiveX control to install when prompted.
  • Click Click here to scan to begin the scan.
  • Please refrain from using the computer until the scan is finished. This might take a while to run, but it is important that nothing else is running while you scan.
  • When the scan is finished, click on Click here to export the scan results.
  • Save the report to your desktop so you can post it in your next reply.


In your next reply, please post:
  • OTMoveIt log
  • MBAM log
  • Bitdefender log

- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

Posted Image

#12 Where are we?

Where are we?
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  • Local time:02:17 AM

Posted 23 January 2009 - 11:03 AM

Done, It went smoothly but viruses where found.
logs below..............

MOVEITLOG...........................

C:\Documents and Settings\Craig Meyer\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file moved successfully.

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 01232009_072844


MBAM LOG..............................

Malwarebytes' Anti-Malware 1.33
Database version: 1683
Windows 5.1.2600 Service Pack 2

1/23/2009 7:44:56 AM
mbam-log-2009-01-23 (07-44-56).txt

Scan type: Quick Scan
Objects scanned: 55618
Time elapsed: 7 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{8dfe3882-5474-4010-bf17-544d1d390117} (Rogue.PestPatrol) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fef72f04-58f1-433f-8b51-4c6e85b4605b} (Rogue.PestPatrol) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Installer\Products\568267acfc5644dab06f058006ddbae3 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Installer\Features\9ee2330ae5f4470cac801baac83818c9 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securewebinfo.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.safetyincludes.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securemanaging.com (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.



BITDEFENDER LOG.......................


<HTML>
<HEAD>
<TITLE>BitDefender Online Scanner -Scan Report</TITLE>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<meta name="generator" content="Namo WebEditor v5.0(Trial)">
</HEAD>
<BODY BGCOLOR=#FFFFFF leftmargin="10" marginwidth="0" topmargin="20" marginheight="0" >


<table align="center" border="0" cellpadding="0" cellspacing="0" width="90%">
<tr>
<td width="458">
<p><font face="Arial" color=red><span style="font-size:14pt;"><b>BitDefender
Online Scanner</b></span></font></p>
</td>
<td width="40%">
<p>&nbsp;</p>
</td>
<td width="10%">
<p>&nbsp;</p>
</td>
</tr>
<tr>
<td colspan="3" width="912">
<p><font face="Arial"><span style="font-size:11pt;"><B>Scan report generated
at: Fri, Jan 23, 2009 - 08:54:02</b></span></font></p>
</td>
</tr>

<tr>
<td width="458">
<p><font face="Arial"><span style="font-size:11pt;"><B>&nbsp;</b></span></font></p>
</td>
<td width="40%">
<p>&nbsp;</p>
</td>
<td width="10%">
<p>&nbsp;</p>
</td>
</tr>

<tr>
<td width="458">
<p><font face="Arial"><span style="font-size:11pt;"><B>Scan
path: </b></span><span style="font-size:10pt;">C:\;D:\;E:\;</span></font></p>
</td>
<td width="40%">
<p>&nbsp;</p>
</td>
<td width="10%">
<p>&nbsp;</p>
</td>
</tr>

<tr>
<td width="458">
<p><font face="Arial"><span style="font-size:11pt;"><B>&nbsp;</b></span></font></p>
</td>
<td width="40%">
<p>&nbsp;</p>
</td>
<td width="10%">
<p>&nbsp;</p>
</td>
</tr>

<tr>
<td width="458">
<table border="1" cellspacing="0" bordercolordark="white" bordercolorlight="black" width="100%">
<tr>
<td width="451" colspan="2" bgcolor="#CCCCCC">
<p><font face="Arial" size="2"><B>Statistics</b></font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Time</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">00:55:59</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Files</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">297592</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Folders</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">8079</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Boot Sectors</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">0</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Archives</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">6567</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Packed Files</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">14555</font></p>
</td>
</tr>
</table>
</td>
<td width="40%">
<p>&nbsp;</p>
</td>
<td width="10%">
<p>&nbsp;</p>
</td>
</tr>



<tr>
<td width="458">
<table border="1" cellspacing="0" bordercolordark="white" bordercolorlight="black" width="100%">
<tr>
<td width="451" colspan="2" bgcolor="#CCCCCC">
<p><font face="Arial" size="2"><B>Results</b></font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Identified Viruses </font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">5</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Infected Files </font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">8</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Suspect&nbsp;Files </font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">0</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Warnings</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">0</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Disinfected</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">0</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Deleted Files</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">8</font></p>
</td>
</tr>
</table>
</td>
<td width="40%">
<p>&nbsp;</p>
</td>
<td width="10%">
<p>&nbsp;</p>
</td>
</tr>

<tr>
<td width="458">
<table border="1" cellspacing="0" bordercolordark="white" bordercolorlight="black" width="100%">
<tr>
<td width="451" colspan="2" bgcolor="#CCCCCC">
<p><font face="Arial" size="2"><B>Engines Info</b></font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Virus Definitions</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">2586553</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Engine build</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">AVCORE v1.7 (build 8314.19) (i386) (Sep 29 2008 17:19:14)</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Scan plugins</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">17</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Archive plugins</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">45</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Unpack plugins</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">7</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">E-mail plugins</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">6</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">System&nbsp;plugins</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">4</font></p>
</td>
</tr>
</table>
</td>
<td width="40%">
<p>&nbsp;</p>
</td>
<td width="10%">
<p>&nbsp;</p>
</td>
</tr>

<tr>
<td width="458">
<table border="1" cellspacing="0" bordercolordark="white" bordercolorlight="black" width="100%">
<tr>
<td width="451" colspan="2" bgcolor="#CCCCCC">
<p><font face="Arial" size="2"><B>Scan Settings</b></font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">First Action</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">Disinfect</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Second Action</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">Delete</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Heuristics</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">Yes</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Enable Warnings</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">Yes</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Scanned Extensions</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">*;</font></p>
</td>
</tr>

<tr>
<td width="57%">
<p><font face="Arial" size="2">Exclude Extensions</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">&nbsp;</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Scan Emails</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">Yes</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Scan Archives</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">Yes</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Scan Packed</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">Yes</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Scan Files</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">Yes</font></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">Scan Boot</font></p>
</td>
<td width="43%" align="right">
<p><font face="Arial" size="2">Yes</font></p>
</td>
</tr>
</table>
</td>
<td width="40%">
<p>&nbsp;</p>
</td>
<td width="10%">
<p>&nbsp;</p>
</td>
</tr>

<tr>
<td colspan=2> &nbsp;
<table border="1" cellspacing="0" bordercolordark="white" bordercolorlight="black" width="100%">
<tr>
<td width="252" bgcolor="#CCCCCC">
<p><font face="Arial" size="2"><B>Scanned File</b></font></p>
</td>
<td width="195" bgcolor="#CCCCCC" align="right">
<p align="left"><b><font size="2" face="Arial">&nbsp;Status</font></b></p>
</td>
</tr>
<tr>
<td width="57%">
<p><font face="Arial" size="2">C:\Qoobox\Quarantine\C\WINDOWS\system32\xbadd.bak1.vir</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Infected with: Trojan.Vundo.DVS</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\Qoobox\Quarantine\C\WINDOWS\system32\xbadd.bak1.vir</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Disinfection failed</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\Qoobox\Quarantine\C\WINDOWS\system32\xbadd.bak1.vir</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Deleted</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\Qoobox\Quarantine\C\WINDOWS\system32\xbadd.ini.vir</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Infected with: Trojan.Vundo.DVS</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\Qoobox\Quarantine\C\WINDOWS\system32\xbadd.ini.vir</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Disinfection failed</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\Qoobox\Quarantine\C\WINDOWS\system32\xbadd.ini.vir</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Deleted</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP188\A0066720.exe</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Infected with: Trojan.Generic.1222105</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP188\A0066720.exe</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Deleted</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP190\A0067967.dll</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Infected with: Trojan.Generic.1227529</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP190\A0067967.dll</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Deleted</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP190\A0067969.dll</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Infected with: Trojan.Generic.1227529</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP190\A0067969.dll</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Deleted</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP202\A0069608.ini</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Infected with: Trojan.Vundo.DVS</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP202\A0069608.ini</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Disinfection failed</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP202\A0069608.ini</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Deleted</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP204\A0069785.dll</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Infected with: Trojan.Vundo.FCR</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP204\A0069785.dll</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Deleted</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP204\A0069786.dll</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Infected with: Trojan.Vundo.1</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP204\A0069786.dll</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Disinfection failed</font></p>
</td>
</tr><tr>
<td width="57%">
<p><font face="Arial" size="2">C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP204\A0069786.dll</font></p>
</td>
<td width="43%" align="left">
<p><font face="Arial" size="2">Deleted</font></p>
</td>
</tr>
</table>
</td>

<td width="10%">
<p>&nbsp;</p>
</td>
</tr>

<tr>
<td width="458">
<p><font face="Arial"><span style="font-size:11pt;"><B>&nbsp;</b></span></font></p>
</td>
<td width="40%">
<p>&nbsp;</p>
</td>
<td width="10%">
<p>&nbsp;</p>
</td>
</tr>

<tr>
<td width="458">
<p><font face="Arial"><span style="font-size:11pt;"><B>&nbsp;</b></span></font></p>
</td>
<td width="40%">
<p>&nbsp;</p>
</td>
<td width="10%">
<p>&nbsp;</p>
</td>
</tr>

</table>
<p>&nbsp;</p>

</body>
</html>

#13 Jat90

Jat90

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Posted 24 January 2009 - 05:06 AM

Hello,

The files found by MBAM were deleted. The files found by Bitdefender are located in Qoobox, which is a quarantine folder created by the tool ComboFix. Files were also found in the System Volume Information directory which is created when you make a restore point.

Congratulations you are now clean! :thumbup2:

We should tidy up our mess though.

Uninstall ComboFix
  • Go to Start, then click Run
  • In the box, type: Combofix /u
  • Press Enter or click ok, and ComboFix will uninstall. Refer to the picture below if unsure.
    Posted Image
OTCleanIt
  • Please download OTCleanIt from one of the following mirrors and save it to your desktop:
  • Double click the Posted Image icon.
  • Push the large "Cleanup!" button.
  • Allow your system to reboot.
Other Deletions

Locate where you saved DDS.exe, right click the file and select Delete.



Take a read of this excellent tutorial:

Simple and easy ways to keep your computer safe and secure on the Internet


Disable and Enable System Restore.

You should disable and re-enable system restore to make sure there are no infected files found in a restore point. You should now create a new restore point, since your system is clean.

You can find instructions on how to disable and re-enable system restore here:

Windows XP System Restore Guide

Visit Microsoft's Windows Update Site Frequently
  • It is important that you visit http://www.windowsupdate.com regularly.
  • This will ensure your computer has always the latest security updates available installed on your computer.
  • If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
System still slow?

You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

Next, I would recommend the download and installation of some (I would say two is enough) of the following programs:

Spybotİ - Search and Destroy
  • This will provide real-time spyware & hijacker protection on your computer alongside your virus protection.
  • You should also scan your computer with program on a regular basis just as you would an anti virus software.
SUPERAntiSpyware
  • You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot.
  • Each antispyware product has different detection rates for different infections, using different products therefore increases your chances of finding and killing most malware.
Javacoolsİ SpywareBlaster
  • SpywareBlaster will added a large list of programs and sites into your Internet Explorer and Firefox settings and that will protect you from running and downloading known malicious programs.
Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.

Glad I could Help :)
- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

Posted Image

#14 Where are we?

Where are we?
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Posted 24 January 2009 - 06:32 PM

:thumbup2:

Jat90,

Thanks a lot. I am updating everything as we speak. I really appreciate all your help!

Have a greeeeeeeeeeeeeeaaaaaaaaaat Day!! :)

#15 Jat90

Jat90

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Posted 24 January 2009 - 07:16 PM

Good to hear :)

Stay clean :thumbup2:
- Jat90 -

If I have not responded to you within 24 hours, then please feel free to send me a message.

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