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Audio is missing


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3 replies to this topic

#1 oldirty

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Posted 21 January 2009 - 12:29 PM

I recently had a virus and had to reinstall Windows XP onto my Dell latitude 131L. When i got everything back working, the audio failed to work. I went and reinstalled the drivers online but that didnt help. Im not really a computer person so any help would be appreciated.
Thanks in advance.

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#2 dc3

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Posted 22 January 2009 - 07:46 PM

Are there any errors ( a red X) or warnings (yellow exclamation mark) when you look in the Device Manager?

Start> right click on My Computer> Manage> Device Manager.

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#3 LookinAround

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Posted 27 January 2009 - 06:29 AM

1. What service pack level of xp are you running? Is it XP Pro? or another version?
2. Get a summary of problem devices
  • Click Start->Run, enter: msinfo32
  • Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, then Edit->Select All, Edit->Copy Paste into next post

One question for the moderator (and/or others who may be readiing)
It doesn't appear that attachments are allowed in these forums. Is there an alternate preferred way for someone to post a large log or diagnostic type file?


Edited by LookinAround, 27 January 2009 - 06:29 AM.


#4 garmanma

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Posted 27 January 2009 - 11:21 AM

Just copy/paste to the message body
Mark
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why won't my laptop work?

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