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Internet Explorer Hijacked


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#1 jmm0254

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Posted 21 January 2009 - 09:44 AM

Understanding I have some sort of virus as getting to MS update send me to a Google looking page at all times. I cannot get to any upgrades at all. I have run several programs for virus check, some were found and removed. I also ran the MS virus program, it found 4 and removed them. I also can not run defrag, I did delete the lsdelete in the bootexecute from the registry, but still get the error that it was not found during bootup and that it is being skipped. I am not sure if these two issues are related, so I put both in this post. I also seem to get porn advertisements all the time on normal web pages, both using MS Explorer and in Firefox. Any help would be greatly appreciated. I did read about using ComboFix, but the instructions advise me not to run it unless a helper walkes me through the help. Thanks. Joe.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 rigel

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Posted 21 January 2009 - 02:02 PM

Hi and welcome to BleepingComputer :thumbsup:

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 jmm0254

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Posted 22 January 2009 - 10:05 AM

Hi, ok followed the instructions. Now I cannot boot up again. When I do re-boot the system goes through checking the dick for errors. Completes that function, then stops at "lsdelete program not found - skipping AUTOCHECK". I have tried booting into Safe mode, same problem, just locks up. I also tried booting with the XP disk in the CD drive, but cannot get to the Recovery Console. I just get to the area to re-install Windows. While there I noticed that it shows there is no drive in the system, but does show that there is space on the C drive and other drives installed. I do have the recovery disk from the computer mfgr. but that will install a new Windows install and I fear I will lose everything, although it states it will install to a new directory and save the old drive info to a new directory and that I would have to install all my programs again. I am really stranded here. Can't get into Windows at all. I would prefer not to do this, but if I do have to do this, would it be better for me to purchase and install a new hard drive and load a fresh copy of Windows on that drive? Then I would at least have all the information intact. Or, could I install a fresh copy of windows which would allow me access to the current drive and then make any corrections to the old boot and other files needed to boot up the old drive to the original Windows install and this repairing the corrupt files? Hoping to hear back soon, it is my business computer and I really need to get it up and running. Thanks.




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