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XP computer problem and new help


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#1 gutwrench88

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Posted 21 January 2009 - 09:08 AM

THIS IS THE ERROR THAT I GET. ANY HELP CAN DEF. BE USED.


the tuner hardware is either malfunctioning or not installed. please ensure that both the tuner hardware and a valid tuner hardware driver are installed.



i have a hp pavilion 2.80 intel 1 gb, window xp media center edition 2002 service pack 3


i think i have a corrupt file or files in my media center. how can i run a scan to fix it or do u have any ideas?? i can watch videos on it with no problems i just can't play my tv though it. my norton virus scan does nothing for it. need help asap.

(Moderator edit: modified Topic Title and Description. jgw)

Edited by jgweed, 17 February 2009 - 12:21 PM.


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#2 Zllio

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Posted 21 January 2009 - 09:48 AM

Hi gutwrench88,

Have you checked the Device Manager for bad or missing drivers? To do that go to Control Panel >> System >> Hardware >> Device Manager >> Sound video and game controllers

Expand the entry and look for yellow shields. If there's a problem with the driver, have it update the driver.

Do you have all your updates for Media Center?

Why do you think you have corrupt files in Media Center?

Has it worked together with Norton or is Norton newly installed?

Zllio

#3 gutwrench88

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Posted 21 January 2009 - 10:56 AM

thats not the problem i checked. i can't get in my tv in the media center. i can play all the video's i want on my computer. but nothing though my media center it keeps showing this error. i can't even get on (my tv). i had it before last month and i rebooted twice and it will not allow me to get on (my tv). that is why i think its a corrupt media center file.

#4 Zllio

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Posted 22 January 2009 - 03:14 AM

Hi gutwrench88,

Generally that error indicates a problem with a driver. I asked you the additional questions about whether the updates to your Media Center are current and whether you've had Norton all along, because both of these can lead to computer issues as well.

Zllio

#5 gutwrench88

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Posted 22 January 2009 - 09:30 AM

as far as i know everthing is all updated. i even went on microsoft to make sure everything was updated and hp website too. so what would be my next step??? how do i double check my updates ?? i ran the pc doctor and the drivers were fine. just got norton 3 month before this problem started.

Edited by gutwrench88, 22 January 2009 - 10:27 AM.


#6 usasma

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Posted 28 January 2009 - 06:40 PM

Please provide us with the exact model of your system. This is necessary to see what device controls your TV.
If you're not sure, use this link to check it: http://welcome.hp.com/country/us/en/support/prod_info.html

With this information we can tell what drivers are needed for your TV card.
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#7 gutwrench88

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Posted 09 February 2009 - 10:09 AM

model# m7267c


also what tv tuner do i need. if that is my problem.

Edited by gutwrench88, 09 February 2009 - 10:56 AM.


#8 hamluis

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Posted 09 February 2009 - 11:49 AM

The guide for setting up the TV connection, http://h10032.www1.hp.com/ctg/Manual/c00267415.pdf

I think the appropriate procedure would be to check all the physical aspects of connecting and go through the setup process step-by-step.

Software guide for system: http://h10032.www1.hp.com/ctg/Manual/c00557196.pdf

System drivers: http://h10025.www1.hp.com/ewfrf/wc/softwar...product=1154490

Louis

Edited by hamluis, 09 February 2009 - 11:53 AM.


#9 gutwrench88

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Posted 17 February 2009 - 10:27 AM

do you think that my media center is corrupt?? if so how can i test it??

#10 hamluis

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Posted 17 February 2009 - 04:15 PM

"Corrupt" means "damaged" in computer terms.

I know of no mechanism to test for corrupted files of any type, at any time. But when a normally functioning program or component goes wrong, it's safe (IMO) that the first premise should be that of file corruption somewhere, sometime. Most driver situations that users see...are due to file corruption (if the drivers had been bad from the start, they would never have worked properly).

Since it really doesn't take much for file corruption to occur, I think that's a valid "conclusion" at times...but there is no way to "test" for such.

A program or component either works as it should or it doesn't. If it doesn't, the guessing game begins for all of us.

Causes of Data Corruption - http://ezinearticles.com/?Causes-of-Data-C...n&id=817785

Data corruption and loss causes and avoidance - http://www.thexlab.com/faqs/datacorruption.html

Louis

#11 gutwrench88

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Posted 03 March 2009 - 08:26 AM

I GUESS I NEED TO BUY THE OPERATING SYSTEM CD. MY MEDIA CENTER IS SHOOT. I CAN'T REALLY DO ANYTHING I WANT IN MEDIA CENTER. THANKS FOR ALL THE HELP.




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