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Virus problem


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#1 mzzzshay

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Posted 20 January 2009 - 10:07 PM

Hi,

I tried to turn on my computer yesterday and it kept rebooting. So I did a converted the system back to how I bought it using the f10 key. I don't recall the name of it exactly.

Then I downloaded my Kaspersky 2009 antivirus. I ran a full disc scan but it kept stopping. Right now I have 29 viruses of which 28 says are deleted. I keeps saying to restart to delete one that but it never deletes it. It is trojan win32.monderb.aerp. When I try to delete it myself it says that the program is in use and to end it but I don't know how. My desktop has been changed to black with a big square in the middle that says.warning Dangerous soyware. Many viruses were found on your computer such as trojan horse, passcapture, et. Your personal information can fall into in the "third hands". Please check up the computer with a special software. Thank

There was a antivirus 2009 that kept trying to install but I am not getting that anymore. And I had like 32 ie pages loading all at once. This is very scary. Please help if you can.

Thank you

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#2 boopme

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Posted 20 January 2009 - 11:32 PM

Hello and welcome. Please run MBam and pot a log. I'll be back in the morning to check.

Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.



Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mzzzshay

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Posted 21 January 2009 - 08:20 AM

Here is my mBam report. I am rebooting now but have to leave for work.

Malwarebytes' Anti-Malware 1.33
Database version: 1673
Windows 5.1.2600 Service Pack 2

1/21/2009 8:19:14 AM
mbam-log-2009-01-21 (08-19-14).txt

Scan type: Quick Scan
Objects scanned: 55752
Time elapsed: 6 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 28
Registry Values Infected: 1
Registry Data Items Infected: 7
Folders Infected: 0
Files Infected: 20

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\rvubdp.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\efcDWpPg.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\iifCSife.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{300229c0-92b4-462d-b1ff-c39e85408ed5} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{300229c0-92b4-462d-b1ff-c39e85408ed5} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8896b6ee-be14-4bda-8c3a-8c61225634e7} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8896b6ee-be14-4bda-8c3a-8c61225634e7} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8896b6ee-be14-4bda-8c3a-8c61225634e7} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\efcdwppg (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{300229c0-92b4-462d-b1ff-c39e85408ed5} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\aylnlfdx (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\aylnlfdx (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aylnlfdx (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\fuohuitv (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\fuohuitv (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\fuohuitv (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\gueopvwn (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\gueopvwn (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\gueopvwn (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\prunnet (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\iifCSife.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\iifCSife.dllbox (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\c:\windows\system32\iifcsife.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\efiSCfii.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\efiSCfii.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rvubdp.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\efcDWpPg.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\nlinbcal.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\phqghume.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\eoxgnotv.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\Drivers\wxbgzuip.sys (Rootkit.Agent) -> Delete on reboot.
C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\winvsnet.tmp (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\xpre.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Local Settings\Temporary Internet Files\Content.IE5\W7FD2KQW\VirusRemover2008_Setup_Free_en[1].exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Local Settings\Temporary Internet Files\Content.IE5\YABY59WG\index[1] (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ddcAtsrs.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\warning.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ahtn.htm (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Temp\ntdll64.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Temp\mousehook.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#4 boopme

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Posted 21 January 2009 - 10:55 AM

Hi,if you haven't please reboot the PC. next we need to do another scan as these vundo are a bit stubborn.

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Now run SAS from your regular user account:
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
How's it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mzzzshay

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Posted 21 January 2009 - 07:24 PM

The computer seems to be doing better. Desktop is back to normal. No popups at the moment. I have been browsing for about 20 mins or so.

The only thing is that my pages load much more slower than normal and Every so often I get an internet explorer message that says something to the effect of the memory at such and such address could not be read and when I click ok internet explorer window(s) close. Here is the log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/21/2009 at 06:46 PM

Application Version : 4.25.1012

Core Rules Database Version : 3720
Trace Rules Database Version: 1694

Scan type : Complete Scan
Total Scan Time : 00:32:22

Memory items scanned : 214
Memory threats detected : 0
Registry items scanned : 5152
Registry threats detected : 19
File items scanned : 33964
File threats detected : 3

Neopets Toolbar
HKLM\Software\Classes\CLSID\{CD292324-974F-4224-D074-CACA427AA030}
HKCR\CLSID\{CD292324-974F-4224-D074-CACA427AA030}
HKCR\CLSID\{CD292324-974F-4224-D074-CACA427AA030}
HKCR\CLSID\{CD292324-974F-4224-D074-CACA427AA030}\InprocServer32
HKCR\CLSID\{CD292324-974F-4224-D074-CACA427AA030}\InprocServer32#ThreadingModel
HKCR\CLSID\{CD292324-974F-4224-D074-CACA427AA030}\ProgID
HKCR\Toolbar.Neopets
HKCR\Toolbar.Neopets\Clsid
C:\PROGRA~1\NEOPETS\TOOLBAR\TOOLBAR.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CD292324-974F-4224-D074-CACA427AA030}
HKU\S-1-5-21-1124606622-2368098420-4193449757-1009\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CD292324-974F-4224-D074-CACA427AA030}
HKLM\Software\Microsoft\Internet Explorer\Toolbar#{CD292324-974F-4224-D074-CACA427AA030}
HKU\S-1-5-21-1124606622-2368098420-4193449757-1009\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser#{CD292324-974F-4224-D074-CACA427AA030}

Adware.Tracking Cookie
C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@ads.bleepingcomputer[1].txt
C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@atdmt[2].txt

Rogue.Component/Trace
HKLM\Software\Microsoft\3C925725
HKLM\Software\Microsoft\3C925725#3c925725
HKLM\Software\Microsoft\3C925725#Version
HKLM\Software\Microsoft\3C925725#3c92faa5
HKLM\Software\Microsoft\3C925725#3c929340
HKU\S-1-5-21-1124606622-2368098420-4193449757-1009\Software\Microsoft\CS41275
HKU\S-1-5-21-1124606622-2368098420-4193449757-1009\Software\Microsoft\FIAS4018

#6 boopme

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Posted 21 January 2009 - 08:45 PM

Hello again, The pages will come back faster in time . We eliminated all cookies. Cookies are tiny files that will load a page faster the next time.
For the other issue ,let's check something,your Java installs and version. Open Control Panel >Add/Remove Programs. Be sure the "show updates box at top is checked. Look for any Java programs. List them here and there version. Find that by highlighting each.

Then run MBam again. This may fix all issues but check the Java regardless.

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 mzzzshay

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Posted 21 January 2009 - 10:54 PM

Java 2 runtime environment se v 1.4.2_03
Jave 2 update 11 v 6.0.110

Internet explorer continuously encounters and error and closes.

Here is the new log

Malwarebytes' Anti-Malware 1.33
Database version: 1675
Windows 5.1.2600 Service Pack 2

1/21/2009 11:18:49 PM
mbam-log-2009-01-21 (23-18-49).txt

Scan type: Quick Scan
Objects scanned: 60004
Time elapsed: 8 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by mzzzshay, 21 January 2009 - 11:20 PM.


#8 boopme

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Posted 21 January 2009 - 11:34 PM

Hello I was looking for a Java exploit but that looks OK.

Are you getting a A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message ?

While we at it as I will probably be gone till the morning, rerun MBam.
Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 mzzzshay

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Posted 22 January 2009 - 08:18 AM

It says that internet explorer has encountered a problem and will now close.


Malwarebytes' Anti-Malware 1.33
Database version: 1675
Windows 5.1.2600 Service Pack 3

1/22/2009 8:17:17 AM
mbam-log-2009-01-22 (08-17-17).txt

Scan type: Quick Scan
Objects scanned: 59872
Time elapsed: 8 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\wrcnmaeosx.tmp (Rogue.Installer) -> Quarantined and deleted successfully.

#10 boopme

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Posted 22 January 2009 - 11:27 AM

Ok do this once more then run the Autoruns and tell me how things are then.

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot.


Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
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#11 mzzzshay

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Posted 22 January 2009 - 01:47 PM

I don't get the message upon setup. I get the message when trying to browse websites. In the middle of browsing this error pops up and closes all internet windows. Also I was trying to download pando and got the message the internet explorer could not find the site.

#12 boopme

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Posted 22 January 2009 - 04:25 PM

Were you referencing Panda security or Pando personal-P2P software that lets you download and share video and other large files (and folders) via email ?
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#13 mzzzshay

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Posted 22 January 2009 - 05:46 PM

Yes Pando. It is so aggrivating because I can be playing a game online and constantly get the error message that internet explorer has experienced a problem and will now close. I never had this issue before.

#14 boopme

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Posted 22 January 2009 - 08:18 PM

You PC looks cleanbut perhaps there is a hidden file. I have seen complaints of prooblems using Pando and some of it being a pyware producer. I think you should post a HJT log and let them look a bit deeper and be sure of what is causing this. Follow the instrucytions here, Preparation Guide For Use Before Using Hijackthis
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#15 mzzzshay

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Posted 22 January 2009 - 11:47 PM

Hi Boopme,

I installed ie 7, I had ie 6. I seem to not be having any problems in the last 4 hours so maybe it was ie6. Thank you tremendously for all your help. I am very grateful!




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