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CCSVCHST.EXE - Bad Image error window


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#1 Thooner Fan

Thooner Fan

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Posted 20 January 2009 - 08:27 PM

This is my sons computer, and he recently started getting this error window. I can click on the "OK" box, but another one just like it pops up. I have searched a few sites and found some suggestions on how to fix the problem, but I'm not sure I trust the sources. I am going to try and paste a screen shot of the error. Sorry, but I can't figure out how to attach the screenshots.

Here are the statements from the two error windows:

1. Norton: HSLoader.exe - Bad Image
C:\Program Files\Common Files\Symante Shared\ccVrTrst.dll is either
not designed to run on Windows or it contains an error. try installing
the program again using the original installation media or contact your
system administrator or the software vendor for support.

2. CCSVCHSTE.EXE - Bad Image
C:\Program Files\Common Files\Symante Shared\ccVrTrst.dll is either
not designed to run on Windows or it contains an error. try installing
the program again using the original installation media or contact your
system administrator or the software vendor for support.

I don't know if it matters, but originally the first error above appeared without the word "Norton:" in front of the error.
Thank you

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#2 Budapest

Budapest

    Bleepin' Cynic


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Posted 20 January 2009 - 11:15 PM

Uninstall Norton from Add/Remove Programs in the Control Panel.

Run the Norton Removal Tool.

Then reinstall Norton.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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