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This seems Strange?


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#1 newchap

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Posted 20 January 2009 - 07:39 PM

I'm using Google Chrome as my browser,however when I runs Ccleaner to cleanup after I surfs spysweeper pops up and tells me it has detected Trojan Agent TDSS and Virtumonde.This is the only time that I receives this popup.My son tells me this only started happening after he installed Google Chrome,does that sound right?Thanks for any opinions on this.

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#2 rigel

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Posted 20 January 2009 - 08:07 PM

I doubt google chrome would be a problem.

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

If we have TDSS detected... we can go from there.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 newchap

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Posted 21 January 2009 - 07:56 AM

Malwarebytes' Anti-Malware 1.33
Database version: 1673
Windows 5.1.2600 Service Pack 3

21/01/2009 9:22:31 AM
mbam-log-2009-01-21 (09-22-31).txt

Scan type: Quick Scan
Objects scanned: 52229
Time elapsed: 1 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
It appears Spysweeper is the only program picking this up.

#4 DaChew

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Posted 21 January 2009 - 08:22 AM

Would you run a full scan of drive C?
Chewy

No. Try not. Do... or do not. There is no try.

#5 newchap

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Posted 21 January 2009 - 09:08 AM

It's in quarantine in Spysweeper,it came there when I ran CCleaner again.I did a full scan with Spysweeper and it showed I was clean.Would it show up in the scan if it was quarantined first?

#6 rigel

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Posted 21 January 2009 - 10:18 AM

Please also run SDFix...

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 newchap

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Posted 24 January 2009 - 10:14 AM

SDFix: Version 1.240
Run by troy on 24/01/2009 at 11:33 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-24 11:38:19
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

source file error: C:\WINDOWS\system32\config\system
scanning hidden registry entries ...

source file error: C:\WINDOWS\system32\config\software
scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"C:\\Program Files\\FrostWire\\FrostWire.exe"="C:\\Program Files\\FrostWire\\FrostWire.exe:*:Enabled:FrostWire"
"C:\\Program Files\\Webroot\\WebrootSecurity\\SpySweeperUI.exe"="C:\\Program Files\\Webroot\\WebrootSecurity\\SpySweeperUI.exe:*:Enabled:Spy Sweeper"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

Remaining Files :



Files with Hidden Attributes :

Mon 1 Jul 2002 193 A.SH. --- "C:\ggm_back.sys"
Tue 11 Mar 2008 23 A.SH. --- "C:\WINDOWS\system32\afdbccf6_z.dll"
Wed 20 Jun 2007 5 A.SH. --- "C:\WINDOWS\system32\ffaab7_d.dll"
Sat 28 Apr 2007 5 A.SH. --- "C:\WINDOWS\system32\ffaab7_g.dll"
Sun 24 Jun 2007 23 A.SH. --- "C:\WINDOWS\system32\ffecdc0_r.dll"
Fri 21 Nov 2008 145,920 ..SHR --- "C:\Program Files\BillP Studios\WinPatrol\Setup.exe"
Wed 7 Jan 2009 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"

Finished!

#8 rigel

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Posted 24 January 2009 - 11:39 AM

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 newchap

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Posted 24 January 2009 - 02:10 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/24/2009 at 03:08 PM

Application Version : 4.25.1012

Core Rules Database Version : 3725
Trace Rules Database Version: 1699

Scan type : Complete Scan
Total Scan Time : 01:22:50

Memory items scanned : 216
Memory threats detected : 0
Registry items scanned : 5720
Registry threats detected : 0
File items scanned : 61708
File threats detected : 0

#10 rigel

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Posted 24 January 2009 - 08:06 PM

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 newchap

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Posted 24 January 2009 - 09:41 PM

Scanning Report
Saturday, January 24, 2009 22:30:43 - 23:08:33

Computer name: D78ZQG61
Scanning type: Scan system for malware, rootkits
Target: C:\
Result: 0 malware found
Statistics
Scanned:

* Files: 33699
* System: 3451
* Not scanned: 8

Actions:

* Disinfected: 0
* Renamed: 0
* Deleted: 0
* None: 0
* Submitted: 0

Files not scanned:

* C:\PAGEFILE.SYS
* C:\WINDOWS\SYSTEM32\SSIEFR.EXE
* C:\WINDOWS\SYSTEM32\WRLZMA.DLL
* C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
* C:\WINDOWS\SYSTEM32\CONFIG\SAM
* C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
* C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
* C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

Options
Scanning engines:

* F-Secure USS: 3.0.0
* F-Secure Hydra: 2.8.8110, 2009-01-24
* F-Secure AVP: 7.0.171, 2009-01-24
* F-Secure Pegasus: 1.20.0, 1969-11-31
* F-Secure Blacklight: 0.0.0

Scanning options:

* Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JOB LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
* Use Advanced heuristics

#12 rigel

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Posted 24 January 2009 - 11:15 PM

Are you still getting the spysweeper notifications... or popups?

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#13 newchap

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Posted 25 January 2009 - 08:54 PM

Sorry for not getting back to you.I've ran Spysweeper in safe mode and it didn't pick up anything.However when I ran Ccleaner it did the same as before while cleaning Google Chrome cache.Spysweeper said I had Virtumonde and Trojan-Agent-tdss.

#14 DaChew

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Posted 26 January 2009 - 05:59 AM

Run a full scan with MBAM
Chewy

No. Try not. Do... or do not. There is no try.

#15 newchap

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Posted 26 January 2009 - 09:53 AM

Malwarebytes' Anti-Malware 1.33
Database version: 1695
Windows 5.1.2600 Service Pack 3

26/01/2009 11:07:44 AM
mbam-log-2009-01-26 (11-07-44).txt

Scan type: Full Scan (C:\|)
Objects scanned: 104311
Time elapsed: 34 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

This only happens when I run Spysweeper in realtime.It doesn't happen when I run Superantispyware Pro.I'm considering deleting Google Chrome and see if this still happens.Does this sound like a plan?




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