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#1 jeffmartin1959

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Posted 24 May 2005 - 11:47 PM

I am very frustrated. For some unknown reason I cannot get the audio to work on my computer. Any suggestions?

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#2 Rimmer

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Posted 25 May 2005 - 03:51 AM

Help us to help you by telling us some factual information about your system and the fault which is occurring.

Edited by Rimmer, 25 May 2005 - 03:51 AM.


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#3 jeffmartin1959

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Posted 25 May 2005 - 06:00 AM

Its a 7yr old Compaq Presario with Windows XP and even though nothing is muted on the "volume control" there is no audio. I've even checked the connections in the back (everything is color coded).

#4 Leurgy

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Posted 25 May 2005 - 08:01 AM

Go to Start>Control Panel and look to see what is listed under Multimedia. Any yellow exclamation marks?

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#5 jeffmartin1959

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Posted 25 May 2005 - 08:56 PM

Maybe thats the problem. I don't see a "Multimedia" option. Should there be?

#6 Leurgy

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Posted 26 May 2005 - 04:54 AM

For some reason your Sound drivers have disappeared. You should have anywhere from 4 to 7 or 8 entries under multimedia. In Contol Panel double click System and see if Multimedia exists there or if there are any yellow exclamation marks.

What is the model (Presario, Desktop Pro?) and model number of your Compaq?

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#7 smurfettegreen1

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Posted 28 May 2005 - 05:46 PM

hi,
i was searching for an answer to the same problem, we have a cisnet tower and samsung moniter, with windowx xp home, service pack 2, fully updated, antivirus and firewall. All of a sudden in the past week, I was doing some uninstalling, and cleaning up of the hard drive, because it was out of memory and space. It seems somehow, the audio is now gone. When you open up the audio file, it says no audio device. Yet in the bios it is enabled. Everest lists audio devices enabled. So where is the audio driver and how do i turn it back on?
Also the above mentioned Multimedia selection is not listed in our control panel.
Thanks for any help or advice.
Sandy

#8 Leurgy

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Posted 28 May 2005 - 05:50 PM

Multimedia covers sound and video and if its not listed you need to run the drivers. These drivers are determined by your computer mfg or the type of motherboard in most cases.

Do you have a CD that came with your computer that has the Motherboard makers name on it?

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#9 Leurgy

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Posted 28 May 2005 - 07:07 PM

Here are a couple of things to try to get your MultiMedia Properties installed.

Go to Start>Run and type in Mmsys.cpl

That will attempt to bring up your MultiMedia and just might bring up the Add New Hardware Wizard. If it doesn't, then go into Control Panel and run the wizard and hope it finds your Sound Devices. It might ask for the Restore or XP CD's.

You can also go to Windows Update and when the scan has finished look to the left of the window for drivers. Click that and if there are drivers there install them.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool





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