Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

[Help] Missing/Corrupt Windows/System File + More


  • Please log in to reply
5 replies to this topic

#1 harry569

harry569

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:04:17 PM

Posted 20 January 2009 - 04:03 PM

I'll try and put in as much detail as possible, so it's easier to solve the problem.

Computer Specs

Intel Duo 6200 2.something ghz
2gb DDR Ram
Sata Hard Drive
2 x SLI Nvidia GTs

Computer is about 2-3 years old, faily good condition, been reformatted a few times, never had any real problems before (apart from occasional virus).

Basically, past few days one of the graphics card had a slight over heating problem, reaching about 80 degrees at some points and cuasing games to lag a tiny bit every few mins, not too bad. Fans all worked properly, everything else ok, computer showed no sign of impending doom lol.


This morning, I was basically using my computer and a few odd things happened. Firstly, the mouse stopped working and the red light on the mouse dissapeared ( i assume loss of power), then the keyboard stopped working and then after that the screen/pc froze for about 20 seconds. Then some kind of BSOD, and my pc tried to dump physical memory or something. I let it do this, then it restarted itself. Unfortunately, it came up with this message

"Windows could not start up because the following file is missing or corrupt:
WINDOW\SYSTEM32\CONFIG\SYSTEM"

It also said, that I could press R to try and repair file from Disk/Setup files

However,

every time i press/pressed R, it hung for a few seconds on a black screen, then computer restarted itself.

I tried safe mode etc, but literally cannot get past that screen, computer restarts itself afterwards. Its not over heating or anything, and It hasnt had any real problems before so I'm quite unsure of what it is.

Any ideas ? and/or how can I get round this ( I dont mind reformatting etc)

(p.s : I'm decent with computers, e.g I can reformat a computer, but im not an expert so please try and explain answers / instructions in a little detail )


Thanks in advanced.

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,740 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:17 PM

Posted 20 January 2009 - 04:47 PM

Hi :thumbsup:.

Seems to be varied ideas of how to fix.

Do you have an XP install CD or a Recovery Console bootable CD? Recovery/restore CDs will not do the job, IMO.

Louis

#3 I.T. Works

I.T. Works

  • Members
  • 48 posts
  • OFFLINE
  •  
  • Local time:04:17 PM

Posted 20 January 2009 - 08:56 PM

Sounds like your video card finally went belly up. Now the OS is looking for a critical piece of hardware that isn't there because it's fried and is causing this problem. Like hamluis said if you can get an XP install cd, we can do a OS repair and that should fix it if the video card is indeed the problem. Oh, and btw, make sure you take the suspect video card out of the system prior to a repair just to be sure. We can always put it back if it turns out it works.
-Nelson

#4 harry569

harry569
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:04:17 PM

Posted 21 January 2009 - 02:36 AM

***Update***

Ok, so I found apparently its the graphics card, I'm gonna reinstall windows xp, etc all later today, however I've always liked SLI and will take this opportunity if possible, to upgrade the fried graphics card.

I have no idea what graphics card will work with my system, I've uploaded an
EVEREST Ultimate Edition Pc report. Could someone be kind enough to read it and point me in the direction of a card that would work with my system, is good and is between 100-200.

http://rapidshare.com/files/186977411/PC_Report.txt.html

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type ACPI Multiprocessor PC
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
Internet Explorer 7.0.5730.11 (IE 7.0)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HARRY (HARRY)
User Name Harry
Logon Domain HARRY
Date / Time 2008-12-01 / 13:08

Motherboard:
CPU Type DualCore Intel Core 2 Duo E6300, 1866 MHz (7 x 267)
Motherboard Name Asus P5N-E SLI (2 PCI, 1 PCI-E x1, 2 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN, IEEE-1394)
Motherboard Chipset nVIDIA nForce 650i SLI
System Memory 2048 MB (DDR2-667 DDR2 SDRAM)
DIMM2: Nanya M2Y1G64TU8HB4B-3C 1 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM4: Nanya M2Y1G64TU8HB4B-3C 1 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type Award (12/25/06)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce 7800 GT (256 MB)
Video Adapter NVIDIA GeForce 7800 GT (256 MB)
3D Accelerator nVIDIA GeForce 7800 GT
Monitor Dell E173FP [17" LCD] (U494154F1H9L)

Multimedia:
Audio Adapter Realtek ALC883 @ nVIDIA nForce 430i (MCP51) - High Definition Audio Controller

Storage:
IDE Controller NVIDIA nForce 430/410 Serial ATA Controller
IDE Controller NVIDIA nForce 430/410 Serial ATA Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Storage Controller D347PRT SCSI Controller
Storage Controller JMicron JMB36X Controller
Floppy Drive Floppy disk drive
Disk Drive MAXTOR STM3250820AS (250 GB, 7200 RPM, SATA-II)
Disk Drive Seagate FreeAgentDesktop USB Device (465 GB, USB)
Optical Drive Generic DVD-ROM SCSI CdRom Device
Optical Drive TSSTcorp CD/DVDW TS-H552U (DVD+R9:5x, DVD+RW:16x/4x, DVD-RW:12x/4x, DVD-ROM:16x, CD:40x/32x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 232.9 GB (132.1 GB free)
E: (NTFS) 465.8 GB (459.4 GB free)
Total Size 698.6 GB (591.5 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse

Network:
Primary IP Address 5.38.166.164
Primary MAC Address 7A-79-05-26-A6-A4 (user-defined)
Network Adapter Hamachi Network Interface (5.38.166.164)
Network Adapter NVIDIA nForce Networking Controller - Packet Scheduler Miniport

Peripherals:
FireWire Controller VIA VT6306/6307 Fire II IEEE1394 Host Controller (PHY: VIA VT6307)
USB1 Controller nVIDIA nForce 430i (MCP51) - OHCI USB 1.1 Controller
USB2 Controller nVIDIA nForce 430i (MCP51) - EHCI USB 2.0 Controller
USB Device USB Human Interface Device
USB Device USB Mass Storage Device

DMI:
DMI BIOS Vendor Phoenix Technologies, LTD
DMI BIOS Version ASUS P5N-E SLI ACPI BIOS Revision 0307
DMI System Manufacturer System manufacturer
DMI System Product System Product Name
DMI System Version System Version
DMI System Serial Number System Serial Number
DMI System UUID E4A0D1CE-837ADA11-8F724B5B-321B829F
DMI Motherboard Manufacturer ASUSTeK Computer INC.
DMI Motherboard Product P5N-E SLI
DMI Motherboard Version 1.XX
DMI Motherboard Serial Number 123456789000
DMI Chassis Manufacturer Chassis Manufacture
DMI Chassis Version Chassis Version
DMI Chassis Serial Number EVAL
DMI Chassis Asset Tag 123456789000
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 4 / 2




Thanks again,
Harrison

Edited by harry569, 21 January 2009 - 03:01 AM.


#5 harry569

harry569
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:04:17 PM

Posted 21 January 2009 - 03:48 PM

Sounds like your video card finally went belly up. Now the OS is looking for a critical piece of hardware that isn't there because it's fried and is causing this problem. Like hamluis said if you can get an XP install cd, we can do a OS repair and that should fix it if the video card is indeed the problem. Oh, and btw, make sure you take the suspect video card out of the system prior to a repair just to be sure. We can always put it back if it turns out it works.

Ok so I tried booting from my XP Cd, and it starting working, but then it got the bit where it says


"Setup is starting windows"

It hung on this for about 2 minutes, then it said this


"STOP: C0000221 Unknown hard error

\SYSTEMROOT\SYSTEM32\ntdll.dll

I tried a few times to boot from the cd and every time i got this error

Hard Drive corrupted maybe ? Any ideas ?? What I can do

Thanks

#6 hamluis

hamluis

    Moderator


  • Moderator
  • 55,740 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:17 PM

Posted 21 January 2009 - 04:09 PM

One guide you can try: http://pcsupport.about.com/od/fixtheproblem/a/ntdlldll.htm

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users