In Safe mode the graphics uses native drivers for the graphics which usually mean that the icons are larger than normal and look grainy. The real give away though is that the background behind the icons is black. If your desktop appears normal with its normal background then you aren't in Safe Mode. I suspect that you aren't running in Safe Mode, you would have noticed the difference.
Microsoft suggest the following as potential causes of this problem.This issue may occur when both the following conditions are true:
* You are using Windows XP in Normal mode.
* The Windows Installer Service that is included with Windows XP is unregistered or damaged.
Microsoft goes on to suggest a resolution for this, I would suggest that you copy this and print it so that you have the instruction to work from as you go through the process. The link below will take you to this site.http://support.microsoft.com/kb/315353
This procedure will make changes in the registry, for this reason you should back up the registry before making any changes.
Backing up the Registry with ERUNTBackup Your Registry with ERUNT
- Please use the following link and scroll down to ERUNT and download it.
- For version with the Installer:
Use the setup program to install ERUNT on your computer
- For the zipped version:
Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.
Note: to restore your registry, go to the folder and start ERUNT.exe
If you have any question or need help with this please don't hesitate to ask.
Edited by dc3, 20 January 2009 - 12:11 PM.