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antiviral popups won't stop- used kapersky scanner and hijack this


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3 replies to this topic

#1 katamra

katamra

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Posted 20 January 2009 - 08:11 AM

Computer gone mad. I had to close 46 IE browser windows last night and 54 this morning. All say 'your computer is infected' 'scanning now' or something to that efffect. Can't figure out how to fix this. Please help.
I am posting the Kasperky scanner report first, then the Hijackthis report.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, January 20, 2009
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, January 20, 2009 01:39:51
Records in database: 1650775
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
H:\
M:\
N:\
T:\

Scan statistics:
Files scanned: 82941
Threat name: 5
Infected objects: 6
Suspicious objects: 0
Duration of the scan: 04:40:48


File name / Threat name / Threats count
C:\Deckard\System Scanner\backup\DOCUME~1\PAULA~1.TRE\LOCALS~1\Temp\e.exe Infected: Packed.Win32.NSAnti.ev 1
C:\Deckard\System Scanner\backup\DOCUME~1\PAULA~1.TRE\LOCALS~1\Temp\_A00F378699.exe Infected: Packed.Win32.NSAnti.ev 1
C:\Program Files\iWin Games\iWinGamesHookIE.dll Infected: not-a-virus:AdWare.Win32.AdMedia.g 1
C:\Program Files\Trend Micro\Client Server Security Agent\SUSPECT\A0039450.DLL Infected: Trojan-Dropper.Win32.Agent.aene 1
C:\WINDOWS\system32\egmjtoqg.dll Infected: Trojan.Win32.Monder.apxw 1
C:\WINDOWS\system32\~.exe Infected: Trojan-Dropper.Win32.Agent.aekv 1

The selected area was scanned.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:03:45 AM, on 1/20/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\EPSON Projector\EPSON USB Display V1.4\EMP_UDSA.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\system32\KADxMain.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\WINDOWS\system32\StacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\Client Server Security Agent\OfcPfwSvc.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\TEMP\IG28BB.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: LinkedIn Toolbar - {BB670D0B-5C46-40C7-B38B-40DD26987723} - C:\Program Files\LinkedIn\IE Toolbar\3.0.4.1100\LinkedinIEToolbar.dll
O3 - Toolbar: TrendProtect - {F83BE649-1CC3-48EE-B2E2-0826CEF3822A} - C:\Program Files\Trend Micro\TrendProtect\MSIE\wrs.dll
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
O4 - HKLM\..\Run: [EPSON_UD_START] "C:\Program Files\EPSON Projector\EPSON USB Display V1.4\EMP_UD.exe" -UDCONNECT
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [d862546c] rundll32.exe "C:\WINDOWS\system32\kwlmqjly.dll",b
O4 - HKLM\..\RunOnce: [iWinArcadeIECleanup] C:\DOCUME~1\PAULA~1.TRE\LOCALS~1\Temp\iWinArcadeAutocleanup.bat
O4 - HKLM\..\RunOnce: [TSC] "C:\Program Files\Trend Micro\Client Server Security Agent\tsc.exe" /HD
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [RIMDeviceManager] "C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe" -RunServer
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [A00F378699.exe] C:\DOCUME~1\PAULA~1.TRE\LOCALS~1\Temp\_A00F378699.exe
O4 - Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Linked&In Search - res://C:\Program Files\LinkedIn\IE Toolbar\3.0.4.1100\LinkedinIEToolbar.dll/ContextMenu.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - https://webmail.advisorcompass.com/dwa7W.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = trebic.local
O17 - HKLM\Software\..\Telephony: DomainName = trebic.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = trebic.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = trebic.local
O18 - Protocol: trendprotect - {BC3A5F6F-12A0-4B14-A184-32939F413823} - C:\Program Files\Trend Micro\TrendProtect\MSIE\wrs.dll
O20 - AppInit_DLLs: dtckaq.dll
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: EMP_UDSA - SEIKO EPSON CORPORATION - C:\Program Files\EPSON Projector\EPSON USB Display V1.4\EMP_UDSA.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Trend Micro Client/Server Security Agent RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
O23 - Service: Trend Micro Client/Server Security Agent Personal Firewall (OfcPfwSvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\OfcPfwSvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\StacSV.exe
O23 - Service: Trend Micro Client/Server Security Agent Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
O23 - Service: WaveEnrollmentService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Authentication Manager\WaveEnrollmentService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 11715 bytes


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please help. Thank you. If you need more information, just let me know.

BC AdBot (Login to Remove)

 


#2 Deacon10

Deacon10

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Posted 21 January 2009 - 10:39 AM

"Welcome to BleepingComputer.com"

I'm Deacon10 or Larry if you prefer and will be working with you to resolve your problems. I am reviewing your log which requires an amount of research, so please be patient.
Just a few notes I tell everybody I work with:
  • Please reply to this thread. Do not start a new topic.
  • If you have any questions or don't understand something please stop and ask before you proceed.
  • Please set aside enough time to complete all the steps in each post and follow these instructions in the order stated.
  • Please don't run any extra "scans or fix" programs not requested by me, it could change the results in the reports I request.
  • If you have circumstances that you are aware of that will delay your response, then please let me know. This is to insure that your topic remains open.
  • Please continue here with me until I tell you your system is free from malware. :thumbup2:
    Just because a symptom disappears does not mean your system is clean.
  • The following fix is specifically designed for this users post and this machine only!

Deacon10

"Hindsight explains the injury that foresight would have prevented”

#3 Deacon10

Deacon10

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Posted 22 January 2009 - 09:51 AM

Hello katamra,

I notice Deckard System Scanner on your computer and wanted to know if any other repair attempts have been made. Please advise me in your next post with the requested information below.

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

Please follow all the instructions completely and in the order stated.

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all antivirus and antispyware programs so they do not interfere with the running of ComboFix.

  • Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.
First, re-enable your antivirus and antispyware programs.
Next, include the following reports for further review, and so we may continue cleansing the system.

C:\ComboFix.txt
New HijackThis log.

Deacon10

"Hindsight explains the injury that foresight would have prevented”

#4 harrythook

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Posted 27 January 2009 - 08:14 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

Veni Vidi Vici
THE FIGHT AGAINST MALWARE

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