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XP won't recognise disk - no reason!


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10 replies to this topic

#1 luclancy

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Posted 20 January 2009 - 02:09 AM

I have a new music software that I need to install on my PC, windows xp SP3. The PC is not recognising the disk, and yet, a computer which is identicle recognised it a few days ago and a vista will recognise it right now??? Is there a file missing from my PC??

The software is called Cubase Le4.

Hope someone can help...can't use my recording equipment until it works :thumbsup:

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#2 garmanma

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Posted 20 January 2009 - 12:18 PM

The easiest way to rule the CD/DVD player out of the equation is to go into the BIOS and set the drive first in the boot order. Then try a bootable disk. If it works, then you now the drive is OK and it's a setting in the computer
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why won't my laptop work?

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#3 luclancy

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Posted 20 January 2009 - 05:18 PM

Thanks garmanma.

Yes that seems fine, so I assume it's a setting on my PC...Any ideas where I should look for this setting???

Thanks again.

#4 garmanma

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Posted 20 January 2009 - 08:30 PM

I would try installing in safemode or, seeing how you have the CD, disconnect from the internet, disable you AV and firewall, And make sure no other programs are running
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#5 luclancy

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Posted 20 January 2009 - 10:42 PM

I have tried all of the above! Strange thing is...it recognised the disk briefly in normal mode with all security switched off, but error message saying windows can not install came up when I clicked on install!! Now it's back to not recognising it???
Any more ideas??
Thanks

#6 garmanma

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Posted 21 January 2009 - 12:20 PM

Dirty lens or scratch CD?
Try the install on another computer to see if it finishes.
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#7 luclancy

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Posted 21 January 2009 - 07:57 PM

Garmanma..
It has completely installed on another pc with no problems at all???? Am I fighting a loosing battle here????

thanks.

#8 luclancy

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Posted 21 January 2009 - 10:37 PM

K, I've got a small update....right now, I don't know why, my PC has recognised the disk. It is displaying the title on the driver in MyComputer.. (Cubase LE 4 (E)) but when I click on it, it asks what program I want to open it with, but none of them work.
If I go into Start, explore. It gives the 'disk may be corrupt' message again....is there a specific driver I may need to download to read it maybe?? I have tried updating my current one but it is fully up to date and working properly!
Thanks.

#9 luclancy

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Posted 25 January 2009 - 11:57 PM

Garmanma, any more suggestions?

#10 dc3

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Posted 26 January 2009 - 02:59 AM

This could be a corrupted driver, try uninstalling the drive in the Device Manager and reboot the computer. The installation wizard will recognize it as new hardware and will reinstall the drive and find native drivers for it.

Edited by dc3, 26 January 2009 - 03:02 AM.

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#11 Bone Idol

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Posted 27 January 2009 - 10:38 PM

luclancy - I've had the same problem since I bought a second PC with Windows XP H/E SP3 installed.

I have to insert and remove a CD or DVD 4 or 5 times before the PC will recognise it's in the drive.

I'll give your advice a try, dc3.

Thanks.




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