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AV 2009 removal


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3 replies to this topic

#1 DSFD505

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Posted 20 January 2009 - 12:57 AM

Our work computer has gotten infected by this antivirus 2009 malware. We have scanned and scanned this pc using MBAM and it finds nothing on here. Yet we still get the bar at the top of the window and the google message. This pc is used by 10 other people which none are admins and have limited functions. Even if we click install on any program, it will not install the program. Can this be why the pc is not picking anything up ? We're to the point now where we will just re-image this pc. Any help would be appreciated.

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#2 garmanma

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Posted 20 January 2009 - 03:07 PM

You're running the scans as Administrator. correct?
-------------------------------
Please reboot the computer
Open MBAM and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan
After scan click Remove Selected, Post new scan log for review

So we can see what we're dealing with
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 DSFD505

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Posted 26 January 2009 - 12:04 AM

Sorry for the late post. We were running them as admins and never found anything. Since then they have given us a brand new dell. We've went through and put actual virus protection since the only thing the state gives us is Symantec Antivirus.

#4 garmanma

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Posted 26 January 2009 - 02:25 PM

Good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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