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Virtumonde/TDSS Problems


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5 replies to this topic

#1 Friars

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Posted 19 January 2009 - 09:48 PM

Good evening. This is my first post so please be patient. I could really use a hand. I had contracted a strain of Virtumonde that Symantec caught. I had to reformat my machine thinking this would kill it. However, after getting my machine back it still has a TDSS problem similar to the one that Buckeye_Sam dealt with here: http://www.bleepingcomputer.com/forums/lof...hp/t188580.html

My DSS dds.txt file reads as follows:


DDS (Ver_09-01-18.01) - NTFSx86
Run by Mobile Student at 19:44:03.77 on Sun 01/18/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.95 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Software Secure, Inc\SSIRuntimeService\SSIRuntimeService.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\WebUpdateSvc4.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\DOCUME~1\MOBILE~1\LOCALS~1\Temp\Temporary Directory 5 for gmer.zip\gmer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Documents and Settings\Mobile Student\Desktop\dds.scr
C:\WINDOWS\system32\SearchProtocolHost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.business.uconn.edu/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: einstruction.com
Trusted Zone: uconn.edu
Trusted Zone: uconn.edu\*.business
Trusted Zone: uconn.edu\webct
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mobile~1\applic~1\mozilla\firefox\profiles\scotr2e5.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.business.uconn.edu

============= SERVICES / DRIVERS ===============

R0 atiide;ATI SATA Controller IDE mode;c:\windows\system32\drivers\atiide.sys [2008-6-19 3456]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-1-13 99376]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090116.004\naveng.sys [2009-1-16 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090116.004\navex15.sys [2009-1-16 876112]
R3 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
S3 RkHit;RkHit;c:\windows\system32\drivers\RKHit.sys [2009-1-16 28672]

=============== Created Last 30 ================

2009-01-18 17:24 345 a------- c:\windows\gmer.ini
2009-01-16 23:14 <DIR> --d----- c:\docume~1\mobile~1\applic~1\Malwarebytes
2009-01-16 22:44 28,672 a------- c:\windows\system32\drivers\RKHit.sys
2009-01-16 21:58 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-16 21:58 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-16 21:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-16 21:58 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-16 18:39 <DIR> --d----- c:\program files\Exterminate It!
2009-01-16 18:04 149 a------- c:\windows\wininit.ini
2009-01-16 14:45 51,812 a------- c:\windows\Sysvxd.exe
2009-01-16 13:02 <DIR> --d----- c:\program files\EsetOnlineScanner
2009-01-16 12:20 <DIR> --d----- c:\docume~1\mobile~1\applic~1\Windows Search
2009-01-16 12:04 441 a------- c:\windows\system32\TDSSosvd.dat
2009-01-13 09:06 <DIR> --d----- c:\docume~1\mobile~1\applic~1\Windows Desktop Search
2009-01-13 09:05 <DIR> --d----- c:\program files\Windows Desktop Search
2009-01-13 09:05 <DIR> --d----- c:\windows\system32\GroupPolicy
2009-01-13 09:00 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-01-13 08:58 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-01-13 08:58 2,189,184 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-01-13 08:58 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-01-13 08:58 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-01-13 08:47 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-13 08:35 0 a------- c:\windows\vpc32.INI
2009-01-13 06:28 139,264 a------- c:\windows\system32\igfxres.dll
2009-01-11 07:25 6,272 a------- c:\windows\system32\drivers\splitter.sys
2009-01-11 07:25 60,800 a------- c:\windows\system32\drivers\sysaudio.sys
2009-01-11 07:23 61,696 a------- c:\windows\system32\drivers\ohci1394.sys
2009-01-11 07:23 6,400 a------- c:\windows\system32\drivers\enum1394.sys
2009-01-11 07:23 53,376 a------- c:\windows\system32\drivers\1394bus.sys
2009-01-11 07:22 <DIR> --d----- c:\program files\Sigmatel
2009-01-11 07:22 146,048 a------- c:\windows\system32\drivers\portcls.sys
2009-01-11 07:22 129,536 a------- c:\windows\system32\ksproxy.ax
2009-01-11 07:22 60,160 a------- c:\windows\system32\drivers\drmk.sys
2009-01-11 07:22 4,096 a------- c:\windows\system32\ksuser.dll
2009-01-11 07:21 <DIR> --d----- c:\program files\CONEXANT

==================== Find3M ====================

2008-12-11 05:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-10-23 07:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-06-19 10:12 2,580,480 a------- c:\windows\inf\uiu\a12\igdumd32.dll
2008-06-19 10:11 488,992 a------- c:\windows\inf\uiu\a5\ar5211.sys
2008-06-19 10:10 67,960 a------- c:\windows\inf\uiu\a1\btwusb.sys
2008-06-19 10:09 1,085,216 a------- c:\windows\inf\uiu\lvuvc.sys
2008-06-19 10:08 307,200 a------- c:\windows\inf\uiu\b_23862\atiiiexx.dll
2008-06-19 10:07 1,245,184 a------- c:\windows\inf\uiu\a6\igfxress.dll
2008-06-19 10:06 462,919 a------- c:\windows\inf\uiu\a21\nvshell.dll
2008-06-19 10:05 294,912 a------- c:\windows\inf\uiu\b_19926\atiiiexx.dll

============= FINISH: 19:46:02.52 ===============

I've also attached the attach doc. I'd really appreciate some guidance from a pro

Thanks,
C

Attached Files



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#2 Hoov

Hoov

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  • Location:Mikado Michigan
  • Local time:06:03 PM

Posted 30 January 2009 - 09:52 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.
Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scans:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.



* Download DDS by sUBs from one of the following links. Save it to your desktop.
DDS.com
DDS.scr
DDS.pif

* Double click on the DDS icon, allow it to run.
* A small box will open, with an explaination about the tool. No input is needed, the scan is running.
* Notepad will open with the results, click no to the Optional_Scan
* Follow the instructions that pop up for posting the results.
* Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 Friars

Friars
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Posted 31 January 2009 - 01:12 PM

Thanks for responding

While I was waiting I kept reading the forums and I ran the SDfix program. i think this helped a bit. I also have the malwarebytes and DDR logs below to see if it really did work.

Malwarebytes:

Malwarebytes' Anti-Malware 1.33
Database version: 1712
Windows 5.1.2600 Service Pack 3

1/30/2009 1:01:18 PM
mbam-log-2009-01-30 (13-01-18).txt

Scan type: Full Scan (C:\|)
Objects scanned: 102433
Time elapsed: 49 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


DDR text file


DDS (Ver_09-01-18.01) - NTFSx86
Run by Mobile Student at 13:02:17.34 on Fri 01/30/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.241 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Software Secure, Inc\SSIRuntimeService\SSIRuntimeService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\WebUpdateSvc4.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Mobile Student\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.business.uconn.edu/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: einstruction.com
Trusted Zone: uconn.edu
Trusted Zone: uconn.edu\*.business
Trusted Zone: uconn.edu\webct
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mobile~1\applic~1\mozilla\firefox\profiles\scotr2e5.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.business.uconn.edu

============= SERVICES / DRIVERS ===============

R0 atiide;ATI SATA Controller IDE mode;c:\windows\system32\drivers\atiide.sys [2008-6-19 3456]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-1-13 99376]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090130.003\naveng.sys [2009-1-29 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090130.003\navex15.sys [2009-1-29 876112]
R3 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R4 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2007-5-29 192104]
R4 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2007-5-29 169576]
R4 SSIRuntimeService;SSIRuntimeService;c:\program files\software secure, inc\ssiruntimeservice\SSIRuntimeService.exe [2007-9-11 45056]
R4 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-10-7 1822648]
R4 WebUpdate4;Web Update Wizard Service V4;c:\windows\system32\WebUpdateSvc4.exe [2007-5-18 229856]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-10-7 116664]

=============== Created Last 30 ================

2009-01-21 21:50 <DIR> --d----- c:\windows\ERUNT
2009-01-21 21:43 <DIR> --d----- C:\SDFix
2009-01-18 20:31 161,792 a------- c:\windows\SWREG.exe
2009-01-18 20:31 98,816 a------- c:\windows\sed.exe
2009-01-18 20:30 389,120 a------- c:\windows\system32\CF28455.exe
2009-01-18 20:30 389,120 a------- c:\windows\system32\CF28451.exe
2009-01-18 20:30 <DIR> --d----- C:\ComboFix
2009-01-18 17:24 345 a------- c:\windows\gmer.ini
2009-01-16 23:14 <DIR> --d----- c:\docume~1\mobile~1\applic~1\Malwarebytes
2009-01-16 21:58 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-16 21:58 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-16 21:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-16 21:58 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-16 18:39 <DIR> --d----- c:\program files\Exterminate It!
2009-01-16 18:04 149 a------- c:\windows\wininit.ini
2009-01-16 14:45 51,812 a------- c:\windows\Sysvxd.exe
2009-01-16 13:02 <DIR> --d----- c:\program files\EsetOnlineScanner
2009-01-16 12:20 <DIR> --d----- c:\docume~1\mobile~1\applic~1\Windows Search
2009-01-13 09:06 <DIR> --d----- c:\docume~1\mobile~1\applic~1\Windows Desktop Search
2009-01-13 09:05 <DIR> --d----- c:\program files\Windows Desktop Search
2009-01-13 09:05 <DIR> --d----- c:\windows\system32\GroupPolicy
2009-01-13 09:00 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-01-13 08:58 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-01-13 08:58 2,189,184 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-01-13 08:58 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-01-13 08:58 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-01-13 08:47 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-13 08:35 0 a------- c:\windows\vpc32.INI
2009-01-13 06:28 139,264 a------- c:\windows\system32\igfxres.dll
2009-01-11 07:25 6,272 a------- c:\windows\system32\drivers\splitter.sys
2009-01-11 07:25 60,800 a------- c:\windows\system32\drivers\sysaudio.sys
2009-01-11 07:23 61,696 a------- c:\windows\system32\drivers\ohci1394.sys
2009-01-11 07:23 6,400 a------- c:\windows\system32\drivers\enum1394.sys
2009-01-11 07:23 53,376 a------- c:\windows\system32\drivers\1394bus.sys
2009-01-11 07:22 <DIR> --d----- c:\program files\Sigmatel
2009-01-11 07:22 146,048 a------- c:\windows\system32\drivers\portcls.sys
2009-01-11 07:22 129,536 a------- c:\windows\system32\ksproxy.ax
2009-01-11 07:22 60,160 a------- c:\windows\system32\drivers\drmk.sys
2009-01-11 07:22 4,096 a------- c:\windows\system32\ksuser.dll
2009-01-11 07:21 <DIR> --d----- c:\program files\CONEXANT

==================== Find3M ====================

2008-12-11 05:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-06-19 10:12 2,580,480 a------- c:\windows\inf\uiu\a12\igdumd32.dll
2008-06-19 10:11 488,992 a------- c:\windows\inf\uiu\a5\ar5211.sys
2008-06-19 10:10 67,960 a------- c:\windows\inf\uiu\a1\btwusb.sys
2008-06-19 10:09 1,085,216 a------- c:\windows\inf\uiu\lvuvc.sys
2008-06-19 10:08 307,200 a------- c:\windows\inf\uiu\b_23862\atiiiexx.dll
2008-06-19 10:07 1,245,184 a------- c:\windows\inf\uiu\a6\igfxress.dll
2008-06-19 10:06 462,919 a------- c:\windows\inf\uiu\a21\nvshell.dll
2008-06-19 10:05 294,912 a------- c:\windows\inf\uiu\b_19926\atiiiexx.dll

============= FINISH: 13:03:10.97 ===============


I'm attaching the DDR attach file as well.

Thanks again for helping me out with this

#4 Hoov

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Posted 31 January 2009 - 01:33 PM

The file didn't get attached.

How is your computer working? If you are are having problems the more details the better. So far you look good.
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#5 Friars

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Posted 04 February 2009 - 10:01 PM

I think it is finally running normally again. I am not getting any more strange messages and my after i made a switch to my symantec to start it on boot i don't see any more odd messages like before.

I'm goingt o try to attach that file from ddr one more time.

Attached Files



#6 Hoov

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Posted 04 February 2009 - 11:00 PM

Well if you have not had any problems in the last couple days, I think you are clean. If you have an always on internet connection, then it is best to make sure that your security software is starting with windows.

Now there are something's you need to do to fully clean your system and keep it secure.

Cleaning out Temporary Files etc. There are several different products that you can use for this. You can go thru the Internet Options in the windows Control Panel. There are several programs that also do the job better than windows does it, in my opinion. There is System Security Suite, EasyCleaner, Ccleaner. Also sometimes other program sometimes do it as well as what you originally got it for like ZoneAlarm Security Suite. Just make sure to keep them updated and use them regularly.

Disable and Enable System Restore.
If you are using Windows Vista or XP, then I recommend you turn off System restore, and then turn it back on so that you will not be able to restore your problems to a clean computer.

Here are some good tutorials for that.
Windows Vista Restore Guide
or
Windows XP System Restore Guide
Reboot
Re-enable system restore with instructions from tutorial above

Create a System Restore Point
Go to all programs, then to accessories, then to system tools, then to system restore. Check the box for create restore point (not select a restore point), then click next and follow the instructions.

Make your Internet Explorer more secure - This can be done by following these simple instructions: (unless you are using ZoneAlarm Security Suite or something similar, then you would secure the browser thru the firewall).

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Also see the following: Internet Explorer Privacy & Security Settings
Working with Internet Explorer 6 Security

Use a different browser other than IE (most exploits are pointed towards IE). One of them is
Firefox.
It is also worth trying Thunderbird for controlling spam in your e-mail.


Always use an UPDATED anti-virus program Make sure you update this at least weekly, if not more often. This is one thing that may Ave you more than anything else.

Run malware scanners. Three free ones are Spybot Search and Destroy, and AdAware and Malwarebytes' Anti-Malware


Always use a firewall.
Any firewall is better than none, and you should pick a firewall that you will use, as even the best firewall is worthless if you turn it off.

Learn how to use your firewall Only programs that need it should have access to the net. But these are specific to the firewall you use, so you will need to learn how. Several firewalls have support forums here. My page will help you with ZoneAlarm if that is what you choose.


Never run two Antivirus programs or two Firewalls at the same time. They can interfere with each other and cause problems. Some people swear that more protection is provided, but the reverse is true. They tend to argue amongst themselves and end up leaving holes. Now I have more than 1 AV installed on my computer, and I keep them up to date. I only run one at a time, but each program has weakness's, so I keep a backup in case my computer starts acting up.


MOST IMPORTANT : Windows and IE, and whatever other software that you have that connects to the net, needs to be kept updated. The reason is, these programs connect to the net, and if there is an internal security problem, you have already told your firewall to allow the communication, and thus you will have allowed a hole. UPDATES are important. I suggest that you make sure that Windows Updates and the updates for your antivirus and antimalware programs are set for automatic updates.

Don't ever use P2P or filesharing software Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

Before using any malware detection / removal software Check with Rogue/Suspect Spyware List and Rogue Applications List That way you will know if the program you are looking at is on the up and up. If you want to know how it stacks up against other programs check out SpywareWarrior

We have a good guide here at Spyware Hammer on how to prevent Malware in the Future. You might want to peruse this and follow the recommendations in there.
PLEASE READ IT AND FOLLOW THE RECOMMENDATIONS TO PROTECT YOURSELF.

Let us know if you have any more problems, either new or old.
Have a good time surfing the net, but stay safe.
If you have no more problems, let me know and I will mark this as resolved. Or if you have more questions, ask away, that is why I am here.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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