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malware/adware Pop ups


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4 replies to this topic

#1 elixirgene

elixirgene

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  • Local time:08:36 PM

Posted 19 January 2009 - 07:02 PM

Hi I am having a serious pop up trouble. I am using windows xp professional.
50 -100 pop windows pop up all a once untill i fight them back by clicking on "close group".

I dont how i got this infection.

I tried to use hijack this and manually remove some unwanted .exe and .dll files after i confirmed they were adware. There was one unknown program getpack27.exe which i was unable to delete erlier but finally managed to delete it. But still the system is slow and windows pop up randomly.

Elixirgene.


Here is the DDS.txt



DDS (Ver_09-01-18.01) - NTFSx86
Run by NG at 18:44:05.78 on Mon 01/19/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2039.1498 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)
FW: COMODO Firewall Pro *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Documents and Settings\NG\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {42ec1852-3cf5-4654-8a73-766dd422547e} - c:\windows\system32\wvUkkiHw.dll
BHO: {5774a0af-fa42-f4cb-b0d4-c931bab61556}: {65516bab-139c-4d0b-bc4f-24affa0a4775} - c:\windows\system32\bgbrvm.dll
BHO: {6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} - c:\windows\system32\qoMebaXP.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
uRun: [swg] c:\program files\google\googletoolbarnotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [LManager] c:\progra~1\launch~1\LManager.exe
mRun: [COMODO Firewall Pro] "c:\program files\comodo\firewall\CPF.exe" /background
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Notify: igfxcui - igfxsrvc.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: qoMebaXP - qoMebaXP.dll
SEH: {6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} - c:\windows\system32\qoMebaXP.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\wvUkkiHw

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-1-14 99376]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090116.004\naveng.sys [2009-1-16 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090116.004\navex15.sys [2009-1-16 876112]
R4 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R4 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R4 CmdAgent;Comodo Application Agent;c:\program files\comodo\firewall\cmdagent.exe [2009-1-14 361040]
R4 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
S3 Airgo3P;Wireless-G Notebook Adapter with SRX400 Driver;c:\windows\system32\drivers\TMIMO31P.sys [2009-1-14 780288]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]

=============== Created Last 30 ================

2009-01-19 12:08 129,024 a------- c:\windows\system32\jwnana.dll
2009-01-19 12:08 1,403,048 ---sh--- c:\windows\system32\enttofcn.ini
2009-01-19 12:08 129,024 a------- c:\windows\system32\gwbauxmj.dll
2009-01-19 12:08 72,704 a------- c:\windows\system32\ncfottne.dll
2009-01-18 12:59 31,768 a------- c:\windows\system32\wucltui.dll.mui
2009-01-18 12:59 23,576 a------- c:\windows\system32\wuaucpl.cpl.mui
2009-01-18 12:59 18,456 a------- c:\windows\system32\wuaueng.dll.mui
2009-01-18 12:59 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2009-01-18 05:24 <DIR> --d----- c:\program files\Trend Micro
2009-01-18 02:39 <DIR> --ds---- c:\documents and settings\ng\UserData
2009-01-17 19:18 1,403,048 ---sh--- c:\windows\system32\erccwwvd.ini
2009-01-17 19:18 129,024 a------- c:\windows\system32\bgbrvm.dll
2009-01-17 19:18 129,024 a------- c:\windows\system32\ohatqian.dll
2009-01-17 19:17 72,704 a------- c:\windows\system32\dvwwccre.dll
2009-01-17 19:17 1,704,008 a--sh--- c:\windows\system32\wHikkUvw.ini2
2009-01-17 19:17 1,704,008 a--sh--- c:\windows\system32\wHikkUvw.ini
2009-01-17 19:17 302,592 a------- c:\windows\system32\wvUkkiHw.dll
2009-01-17 18:32 191,103 a------- c:\windows\system32\wpv601232083525.cpx
2009-01-17 18:32 36,352 a------- c:\windows\system32\qoMebaXP.dll
2009-01-17 18:31 22,528 a------- c:\windows\system32\digeste.dll
2009-01-16 19:49 <DIR> --d----- c:\program files\DivX
2009-01-14 23:39 21,504 ac------ c:\windows\system32\dllcache\hidserv.dll
2009-01-14 23:39 21,504 a------- c:\windows\system32\hidserv.dll
2009-01-14 23:38 9,600 ac------ c:\windows\system32\dllcache\hidusb.sys
2009-01-14 23:38 9,600 a------- c:\windows\system32\drivers\hidusb.sys
2009-01-14 23:38 59,264 ac------ c:\windows\system32\dllcache\usbaudio.sys
2009-01-14 23:38 59,264 a------- c:\windows\system32\drivers\USBAUDIO.sys
2009-01-14 23:38 31,744 ac------ c:\windows\system32\dllcache\usbccgp.sys
2009-01-14 23:38 31,744 a------- c:\windows\system32\drivers\usbccgp.sys
2009-01-14 22:30 <DIR> --d----- c:\windows\pss
2009-01-14 22:23 100,992 ac------ c:\windows\system32\dllcache\bthpan.sys
2009-01-14 22:23 100,992 a------- c:\windows\system32\drivers\bthpan.sys
2009-01-14 22:23 59,648 ac------ c:\windows\system32\dllcache\rfcomm.sys
2009-01-14 22:23 17,024 ac------ c:\windows\system32\dllcache\bthenum.sys
2009-01-14 22:23 59,648 a------- c:\windows\system32\drivers\rfcomm.sys
2009-01-14 22:23 17,024 a------- c:\windows\system32\drivers\BthEnum.sys
2009-01-14 21:22 376 a------- c:\windows\ODBC.INI
2009-01-14 21:22 17,920 a------- c:\windows\system32\mdimon.dll
2009-01-14 21:22 <DIR> --d----- c:\program files\Microsoft ActiveSync
2009-01-14 21:21 <DIR> --d----- c:\windows\SHELLNEW
2009-01-14 21:19 <DIR> --d----- c:\program files\VideoLAN
2009-01-14 21:15 <DIR> --d----- c:\docume~1\ng\applic~1\Comodo
2009-01-14 21:15 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Comodo
2009-01-14 21:13 211 a------- C:\boot.ini.comodofirewall
2009-01-14 21:13 <DIR> --d----- c:\program files\Comodo
2009-01-14 21:12 26,368 ac------ c:\windows\system32\dllcache\usbstor.sys
2009-01-14 21:10 <DIR> --d----- c:\program files\Cisco-Linksys LLC
2009-01-14 21:09 <DIR> --d----- c:\program files\WordWeb
2009-01-14 21:09 1,050,296 -------- c:\windows\wweb32.dll
2009-01-14 20:57 83 a------- c:\windows\LManager.UNI
2009-01-14 20:56 <DIR> --d----- c:\program files\Launch Manager
2009-01-14 20:30 0 a------- c:\windows\vpc32.INI
2009-01-14 19:40 <DIR> --d----- c:\windows\system32\LogFiles
2009-01-14 19:34 109,744 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-14 19:34 48,816 a------- c:\windows\system32\S32EVNT1.DLL
2009-01-14 19:34 <DIR> --d----- c:\program files\Symantec
2009-01-14 19:34 <DIR> --d----- c:\program files\Symantec AntiVirus
2009-01-14 19:34 <DIR> --d----- c:\program files\common files\Symantec Shared
2009-01-14 19:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec
2009-01-14 11:19 274,304 a------- c:\windows\system32\drivers\bthport.sys
2009-01-14 11:19 18,944 a------- c:\windows\system32\drivers\BTHUSB.SYS
2009-01-14 11:12 3,222,784 a----r-- c:\windows\system32\drivers\w29n51.sys
2009-01-14 11:12 458,752 a----r-- c:\windows\system32\w29NCPA.dll
2009-01-14 11:12 1,654,784 a----r-- c:\windows\system32\W29MLRES.DLL
2009-01-14 11:12 13 a----r-- c:\windows\system32\drivers\verfile.tic
2009-01-14 04:16 <DIR> --d----- c:\program files\Realtek Sound Manager
2009-01-14 04:16 <DIR> --d----- c:\program files\AvRack
2009-01-14 04:16 164 -------- c:\windows\avrack.ini
2009-01-14 04:16 2,300,928 a------- c:\windows\system32\drivers\ALCXWDM.SYS
2009-01-14 04:16 156,672 a------- c:\windows\system32\RTLCPAPI.dll
2009-01-14 04:16 77,824 a------- c:\windows\SOUNDMAN.EXE
2009-01-14 04:16 40,960 -------- c:\windows\system32\ChCfg.exe
2009-01-14 04:16 9,324,032 a------- c:\windows\system32\RTLCPL.EXE
2009-01-14 04:16 141,016 a------- c:\windows\system32\ALSNDMGR.WAV
2009-01-14 04:16 16,166,912 a------- c:\windows\system32\ALSNDMGR.CPL
2009-01-14 04:16 208,896 -------- c:\windows\alcupd.exe
2009-01-14 04:16 139,264 -------- c:\windows\alcrmv.exe
2009-01-14 04:16 1,048 -------- c:\windows\system32\drivers\alcxinit.dat
2009-01-14 04:16 192 -------- c:\windows\system32\drivers\alcxhweq.dat
2009-01-14 04:15 163,840 a----r-- c:\windows\system32\igfxres.dll
2009-01-14 04:15 <DIR> --d----- C:\Intel
2009-01-14 04:13 66,013 a----r-- c:\windows\system32\igfxhkor.lhp
2009-01-14 04:11 <DIR> --d----- c:\windows\system32\ReinstallBackups
2009-01-14 04:10 6 a------- C:\ISACER.ID
2009-01-14 04:09 <DIR> --d----- c:\documents and settings\NG
2009-01-14 04:08 <DIR> --ds---- c:\windows\system32\Microsoft
2009-01-14 03:42 8,192 a------- c:\windows\REGLOCS.OLD
2009-01-14 03:39 7,680 ac------ c:\windows\system32\dllcache\migregdb.exe
2009-01-14 03:38 24,064 ac------ c:\windows\system32\dllcache\compfilt.dll
2009-01-14 03:37 2,577 a------- c:\windows\system32\CONFIG.NT
2009-01-14 03:37 0 a------- c:\windows\control.ini
2009-01-14 03:37 23,392 a------- c:\windows\system32\nscompat.tlb
2009-01-14 03:37 16,832 a------- c:\windows\system32\amcompat.tlb
2009-01-14 03:37 316,640 a------- c:\windows\WMSysPr9.prx
2009-01-14 03:36 <DIR> --dsh--- c:\documents and settings\all users\DRM
2009-01-14 03:36 488 a---hr-- c:\windows\system32\WindowsLogon.manifest
2009-01-14 03:36 488 a---hr-- c:\windows\system32\logonui.exe.manifest
2009-01-14 03:36 <DIR> --ds---- c:\windows\Downloaded Program Files
2009-01-14 03:36 <DIR> --d--r-- c:\windows\Offline Web Pages
2009-01-14 03:35 <DIR> --d-h--- c:\program files\WindowsUpdate
2009-01-14 03:34 <DIR> --d----- c:\program files\common files\MSSoap
2009-01-14 03:33 <DIR> --d----- c:\program files\Online Services
2009-01-14 03:32 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-01-14 03:32 <DIR> --d----- c:\program files\Messenger
2009-01-14 03:32 <DIR> --d----- c:\program files\MSN Gaming Zone
2009-01-14 03:32 <DIR> --d----- c:\program files\Windows NT
2009-01-13 17:14 <DIR> --d----- c:\program files\common files\ODBC
2009-01-13 17:14 <DIR> --d----- c:\program files\common files\SpeechEngines
2009-01-13 17:13 <DIR> --d--r-- c:\documents and settings\all users\Documents

==================== Find3M ====================

2009-01-17 00:34 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-01-14 21:10 20,747 a------- c:\windows\system32\drivers\AegisP.sys
2009-01-14 21:10 32,036 a--s---- c:\windows\system32\WNIPROT5.SYS
2009-01-14 03:33 21,640 a------- c:\windows\system32\emptyregdb.dat
2008-11-06 11:35 1,044,480 a------- c:\windows\system32\libdivx.dll
2008-11-06 11:35 200,704 a------- c:\windows\system32\ssldivx.dll

============= FINISH: 18:45:13.40 ===============

Edited by elixirgene, 19 January 2009 - 07:16 PM.


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#2 thewall

thewall

  • Malware Response Team
  • 6,425 posts
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  • Gender:Male
  • Location:Florida
  • Local time:09:36 PM

Posted 20 January 2009 - 01:41 PM

Hello elixirgene :thumbup2: Welcome to the BC HijackThis Log and Analysis forum. I will be assisting you and will need some time to look over your log.

I ask that you refrain from running tools other than those we suggest to you while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.





Thanks,


thewall
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#3 thewall

thewall

  • Malware Response Team
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  • Location:Florida
  • Local time:09:36 PM

Posted 22 January 2009 - 08:57 AM

We need to back up your registry before starting
  • Go HERE and download ERUNT
    (ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)
  • Install ERUNT by following the prompts
    (use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)
  • Start ERUNT
    (either by double clicking on the desktop icon or choosing to start the program at the end of the setup)
  • Choose a location for the backup
    (the default location is C:\WINDOWS\ERDNT which is acceptable).
  • Make sure that at least the first two check boxes are ticked
  • Press OK
  • Press YES to create the folder.
For detailed instruction on how to back-up registry via ERUNT, please visit HERE






Next we will execute an OTMoveIt3 script
  • Please download OTMoveIt3 by OldTimer and save it to your desktop.
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{42ec1852-3cf5-4654-8a73-766dd422547e}]
    [-HKEY_CLASSES_ROOT\CLSID\{42ec1852-3cf5-4654-8a73-766dd422547e}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5774a0af-fa42-f4cb-b0d4-c931bab61556}]
    [-HKEY_CLASSES_ROOT\CLSID\{5774a0af-fa42-f4cb-b0d4-c931bab61556}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{65516bab-139c-4d0b-bc4f-24affa0a4775}]
    [-HKEY_CLASSES_ROOT\CLSID\{65516bab-139c-4d0b-bc4f-24affa0a4775}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c}]
    [-HKEY_CLASSES_ROOT\CLSID\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c}]
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
    "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
    "Authentication Packages"=hex(7):"msv1_0"
    
    :Files
    c:\windows\system32\wvUkkiHw.dll
    c:\windows\system32\bgbrvm.dll
    c:\windows\system32\qoMebaXP.dll
    c:\windows\system32\jwnana.dl
    c:\windows\system32\enttofcn.ini
    c:\windows\system32\gwbauxmj.dll
    c:\windows\system32\ncfottne.dll
    c:\windows\system32\erccwwvd.ini
    c:\windows\system32\bgbrvm.dll
    c:\windows\system32\ohatqian.dll
    c:\windows\system32\dvwwccre.dll
    c:\windows\system32\wHikkUvw.ini2
    c:\windows\system32\wHikkUvw.ini
    c:\windows\system32\wpv601232083525.cpx
    c:\windows\system32\digeste.dll
    
    :Commands
    [Reboot]
  • Push the large Posted Image button.
  • OTMI3 may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.





Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.



  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)





When completed please post the following:
  • OTMoveit3 log
  • MBAM log
  • RSIT log(there will be two)

If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#4 thewall

thewall

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Posted 26 January 2009 - 09:50 AM

Hello again. :thumbup2: I need to hear from you if you still need help or we will be closing the topic down.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

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Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#5 harrythook

harrythook


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Posted 28 January 2009 - 07:45 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

Veni Vidi Vici
THE FIGHT AGAINST MALWARE

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