Posted 19 January 2009 - 03:06 PM
Hi-thank you for allowing me to post.
I got a virus that redirected me to phony websites, and would not allow me to go to any real malaware or spyware removal website. My computer was then unable to run Super anti-spyware, which had been on my computer. I had a friend give me a usb drive with super Anti spyware and Malaware Bytes, I renamed it as I have seen you recommend. I had to reinstall super anti spyware and open in alternate start mode. That worked so I restarted my computer and tried to run Malaware in safe mode. That didn't work and I got a strange error message. All I had to do though, was uninstall and reinstall and then it worked (in regular start up mode) So I ran Super anti spyware and malaware at the same time. After they were both done malaware said it had removed certain problems, but that it was unable to remove other objects, but that I needed to restart my computer and it would remove them. Ever since I've been having this issue:
Trying to start in safe mode, safe mode with networking, or last known good configuration, I get to the screen where I should be able to click on a user name, but the screen just comes up with windows logo and won't go to the option where you click on the user name-it just stays stuck.
And at one point the computer just turned off by itself. I would like to send you the Malaware report but I cannot even log in to my computer. I do remember seeing various trojans on there.