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Random Crashes and Reboots after Transferring to Larger Boot Drive


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#1 mopac_man

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Posted 19 January 2009 - 11:27 AM

Computer system randomly goes blank and / or reboots reguardless whether it is running a program during the day or idle over night. In the morning the system will be at the username/password screen and after login it will sometime say an error had occurred and had to restart. This started several months ago after Norton Ghost 2002 was used to transfer the small Windows XP Pro SP2 boot drive C: data to a larger boot drive for increased disk space. I don't know if this is even related to the problem other than the timing. More recently, errors occur not being able to find or load dll's in the system32.... such as bazelkava.dll and dukovola.dll. WEBROOT is used for the antivirus and spyware protection. A large amount of catalogued graphics and pictures are stored on this drive that are impossible to recreate and / or restore.

Has anyone else experience anything like this and found a solution without formating, re-installing the OS and all the software programs and data structure?

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#2 dc3

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Posted 19 January 2009 - 11:58 AM

Hi mopac_man, and welcome to BleepingComputer.

First thing I would do is start backing up all those important files to a removable media like CDs, DVDs, Flash drives, or another HDD.

Try running the System File Checker.

Guide Overview

The purpose of this guide is to teach you how to use the System File Checker (SFC) to examine and repair corrupt operating system files.

In doing this, the SFC tool may replace some of your files that were updated by Windows Update. The only way to check this (and to update any of the files) is by visiting Windows Update and allowing it to check your system for updates and update as needed.

References

Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

Microsoft Windows XP - Repair overview


Instructions


1. Locate your Windows XP installation CD. If you don't have one, you'll need to locate a directory on your system that's named"i386" (without the quotes). This directory may be on a hidden partition on your hard drive.

2. Go to Start, then to Run, and type in "SFC.EXE /SCANNOW" (without the quotes - and with a space between the SFC.EXE and the /SCANNOW). Then press Enter. (For VISTA, go to Start and type in the above information, then go to the top of the box and right click on SFC.EXE /SCANNOW and select "Run As Administrator")

3. The program may (or it may not) ask you for your Windows XP installation CD - please insert it at the prompt. If it doesn't ask you for the CD this means that it wasn't necessary to replace any files.

4. In the event the the system asks you for the CD, you must visit Windows Update immediately after the scan is completed (Please note that there won't be any confirmation dialog - the program will just exit without telling you anything).

5. If this doesn't repair the problem with your system other troubleshooting procedures are required.

Edited by dc3, 23 January 2009 - 02:19 AM.

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