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5 replies to this topic

#1 HKooi

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Posted 19 January 2009 - 12:56 AM

My sister-in-law's Yahoo email account has been hacked. She's not sure if the hack came from malware or not. I've attached her DDS log for your examination.

Attached Files

  • Attached File  DDS.txt   7.7KB   25 downloads


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#2 kahdah

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Posted 30 January 2009 - 07:59 AM

Hello HKooi

Welcome to BleepingComputer :thumbup2:
========================
If you are still in need of assistance please post a new dds log.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#3 HKooi

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Posted 31 January 2009 - 12:16 AM

This is still the latest DDS log.

Attached Files

  • Attached File  DDS.txt   7.7KB   1 downloads


#4 kahdah

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Posted 31 January 2009 - 08:36 AM

Hi that log is the same you posted on the 18th it is now the 31st.
In order to correctly assess your computer I need an updated log.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#5 HKooi

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Posted 31 January 2009 - 12:39 PM

Attached is a current DDS log file from my sister-in-law's computer.

Attached Files

  • Attached File  DDS.txt   7.52KB   5 downloads


#6 kahdah

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Posted 31 January 2009 - 09:27 PM

Please download ATF Cleaner by Atribune.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.
==============================================
Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image




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