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Real AV After-effects


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18 replies to this topic

#1 TheMG

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Posted 18 January 2009 - 08:15 PM

Hi. I recently had an infection of Real AV. I initially tried to remove it with Malwarebytes; it worked at first, but the virus returned a week later, and MBAM was no longer able to find the virus. I tried downloading avast, but it wouldn't install, so I downloaded AVG free edition. AVG found Vondu (and a PSW) and removed it (this took two full scans for some reason). I then downloaded VonduFix and it didn't find anything. Finally, I changed the registry values that disabled my desktop and task manager, so I was back to normal.....almost. I still have some problems though. My computer will randomly restart after displaying the following error message - generic host processes has encountered an error and needs to close, we are sorry for the inconvenience (standard windows error window). After that, a message displays saying that NTLogon (something like that) is restarting the computer and displays a one-minute countdown, after which the computer restarts. I tried using system restore, but, even though the initial window opens, it doesn't actually do anything - when i click next to restore to a previous point, nothing happens. Just to check, I tried creating a restore point. That doesn't work either - system restore says it can't create a restore point, restart the computer and retry. Numerous restarts haven't helped a bit. Is it possible that some virus is still here disabling the system restore? Or maybe just a registry value that needs to be edited? I would appreciate any help you can give, this virus has been driving me crazy!

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#2 rigel

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Posted 18 January 2009 - 08:45 PM

Let's start with an Malwarebytes log. Please update and run malwarebytes according to the following instructions.

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 TheMG

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Posted 19 January 2009 - 02:37 AM

Here is the MBAM log. How could AVG miss so many viruses.....

Malwarebytes' Anti-Malware 1.33
Database version: 1654
Windows 5.1.2600 Service Pack 3

1/22/2009 2:18:31 AM
mbam-log-2009-01-22 (02-18-31).txt

Scan type: Full Scan (C:\|)
Objects scanned: 133595
Time elapsed: 40 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 2
Registry Data Items Infected: 4
Folders Infected: 0
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\iifgfwpj (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c578fe1f-e343-4837-9135-437d93f690dd} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c578fe1f-e343-4837-9135-437d93f690dd} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ufadaja (Trojan.Agent) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\iifgFWPJ.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qriagd.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mordechai\Desktop\94DDDF4E26582D1C\94DDDF4E26582D1C.x86 (Rootkit.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mordechai\Local Settings\Temp\seneka2564.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rn.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\seneka.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\senekarqhoyqqa.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\ocuxotum.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\senekajkdpamyq.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekaulrdhbob.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\senekadf.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekalog.dat (Trojan.Agent) -> Quarantined and deleted successfully.

#4 rigel

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Posted 19 January 2009 - 04:07 PM

Hi TheMG,

You do have a rootkit present so I recommend changing all online passwords - from a clean computer.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 TheMG

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Posted 20 January 2009 - 10:51 PM

Here is the SAS log:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/23/2009 at 04:26 AM

Application Version : 4.25.1012

Core Rules Database Version : 3716
Trace Rules Database Version: 1690

Scan type : Complete Scan
Total Scan Time : 03:43:40

Memory items scanned : 315
Memory threats detected : 0
Registry items scanned : 5432
Registry threats detected : 5
File items scanned : 77785
File threats detected : 2

Trojan.FakeAlert-GetSN
HKU\S-1-5-21-2719258902-4014835311-892901471-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{32FD16DC-537C-4186-9BD6-C718A308342B}

Rogue.XP AntiSpyware 2009
HKU\S-1-5-21-2719258902-4014835311-892901471-1006\Control Panel\don't load#wscui.cpl [ No ]

Rogue.RapidAntivirus
HKU\.DEFAULT\Software\Rapid Antivirus
HKU\S-1-5-18\Software\Rapid Antivirus

Rogue.Component/Trace
HKU\S-1-5-21-2719258902-4014835311-892901471-1006\Software\Microsoft\CS41275

Adware.Tracking Cookie
C:\WINDOWS\system32\config\systemprofile\Cookies\system@scanner.rapid-antivirus-2009[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@wmvmedialease[1].txt

#6 rigel

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Posted 21 January 2009 - 10:29 AM

Let's continue with SDFix..

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 TheMG

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Posted 22 January 2009 - 07:51 PM

Here's the SDFix report.


SDFix: Version 1.240
Run by Mordechai on Sun 01/25/2009 at 01:25 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\Temp\1cb\syscheck.log - Deleted



Folder C:\Temp\1cb - Removed
Folder C:\Temp\tn3 - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-25 01:35:35
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"="C:\\TOSHIBA\\ivp\\NetInt\\Netint.exe:*:Enabled:NIE - Toshiba Software Upgrade Engine"
"C:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"="C:\\TOSHIBA\\IVP\\ISM\\pinger.exe:*:Enabled:Toshiba Software Upgrades Pinger"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Application Loader"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe:*:Enabled:AOLTsMon"
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe:*:Enabled:AOLTopSpeed"
"C:\\Program Files\\Common Files\\AOL\\1156187317\\EE\\AOLServiceHost.exe"="C:\\Program Files\\Common Files\\AOL\\1156187317\\EE\\AOLServiceHost.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"="C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe"="C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe"="C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"="C:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe:*:Enabled:AOL"
"C:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe"="C:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe:*:Enabled:Yahoo! Music Engine"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\DNA\\btdna.exe"="C:\\Program Files\\DNA\\btdna.exe:*:Enabled:DNA"
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent"
"C:\\Program Files\\Sprint\\Sprint SmartView\\SwiApiMux.exe"="C:\\Program Files\\Sprint\\Sprint SmartView\\SwiApiMux.exe:*:Enabled:SwiApiMux"
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Mon 10 Apr 2006 54,872 A..H. --- "C:\Program Files\America Online 9.0\AOLphx.exe"
Mon 10 Apr 2006 31,832 A..H. --- "C:\Program Files\America Online 9.0\rbm.exe"
Sun 13 Apr 2008 1,695,232 ..SH. --- "C:\Program Files\Messenger\msmsgs.exe"
Sun 13 Apr 2008 60,416 A.SH. --- "C:\Program Files\Outlook Express\msimn.exe"
Wed 28 Jun 2006 4,900,464 A..H. --- "C:\Program Files\Picasa2\setup.exe"
Sun 13 Apr 2008 4,639 A.SH. --- "C:\Program Files\Windows Media Player\mplayer2.exe"
Wed 11 Aug 2004 73,728 A.SH. --- "C:\Program Files\Windows Media Player\wmplayer.exe"
Tue 7 Feb 2006 299,008 A..H. --- "C:\Program Files\Canon\MP Navigator 3.0\Maint.exe"
Mon 19 Dec 2005 61,440 A..H. --- "C:\Program Files\Canon\MP Navigator 3.0\uinstrsc.dll"
Sun 13 Apr 2008 30,154 A..H. --- "C:\WINDOWS\system32\uripums\getuxhex.dll"
Tue 9 Dec 2008 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\79e122a95a01a4aa6a35444ab9d160eb\BIT6.tmp"
Sat 20 Dec 2008 1,131,560 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\d8d19e7b16e1dafba6906abfdd61b4f9\BIT14.tmp"
Mon 12 Feb 2007 3,096,576 A..H. --- "C:\Documents and Settings\Mordechai\Application Data\U3\temp\Launchpad Removal.exe"

Finished!

#8 rigel

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Posted 22 January 2009 - 08:24 PM

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.

Then update and rerun malwarebytes. Post a new log - Thanks!

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 TheMG

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Posted 28 January 2009 - 01:19 AM

I tried twice to run the F-Secure Scanner. Each time, after the scanner components completed downloading, IE reported it had encountered an error and shutdown. What should I try next?

#10 rigel

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Posted 28 January 2009 - 07:41 AM

Please navigate to the download page of Avira AntiRootkit and click on Download to save it to your Destop.
  • You should now find a file called: antivir_rootkit.zip on your Desktop.
  • Extract the file to your Desktop (you may then delete the zip file).
  • You should now have a folder with Setup.exe and some other files within it on your Desktop.
  • Double-click Setup.exe.
  • Click Next.
  • Highlight the radio button to acceppt the license agreement and then click Next.
  • Then click Next and Install to finalise the installation process.
  • Click Finish (you may now also delete the folder with the extracted files from the zip archive)
You successfully installed Avira AntiRootkit!
  • Please now navigate to Start > All Programs > Avira RootKit Detection. Then select: Avira RootKit Detection
  • Click OK when a message window pops up
  • Click Start scan and let it run
  • Click View report and copy the entire contents into your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 TheMG

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Posted 28 January 2009 - 11:04 PM

Here's the Avira report.

Avira AntiRootkit Tool - Beta (1.0.1.17)

========================================================================================================
- Scan started Wednesday, January 28, 2009 - 22:56:38 PM
========================================================================================================

--------------------------------------------------------------------------------------------------------
Configuration:
--------------------------------------------------------------------------------------------------------
- [X] Scan files
- [X] Scan registry
- [X] Scan processes
- [ ] Fast scan
- Working disk total size : 74.53 GB
- Working disk free size : 54.09 GB (72 %)
--------------------------------------------------------------------------------------------------------

Scan task finished. No hidden objects detected!

--------------------------------------------------------------------------------------------------------
Files: 0/90433
Registry items: 0/286420
Processes: 0/71
Scan time: 00:06:17
--------------------------------------------------------------------------------------------------------
Active processes:
- ecxgrspq.exe (PID 5676) (Avira AntiRootkit Tool - Beta)
- System (PID 4)
- smss.exe (PID 472)
- csrss.exe (PID 520)
- winlogon.exe (PID 548)
- services.exe (PID 620)
- lsass.exe (PID 632)
- ati2evxx.exe (PID 804)
- svchost.exe (PID 828)
- svchost.exe (PID 892)
- svchost.exe (PID 932)
- svchost.exe (PID 1064)
- svchost.exe (PID 1136)
- spoolsv.exe (PID 1432)
- ati2evxx.exe (PID 1488)
- explorer.exe (PID 1572)
- aoltsmon.exe (PID 1708)
- AppleMobileDeviceService.exe (PID 1724)
- aoltpspd.exe (PID 1732)
- avgwdsvc.exe (PID 1780)
- CFSvcs.exe (PID 1876)
- DVDRAMSV.exe (PID 140)
- jqs.exe (PID 188)
- Mcdetect.exe (PID 320)
- McTskshd.exe (PID 360)
- svchost.exe (PID 1992)
- swupdtmr.exe (PID 196)
- TODDSrv.exe (PID 264)
- wdfmgr.exe (PID 368)
- avgrsx.exe (PID 1368)
- avgemc.exe (PID 1008)
- alg.exe (PID 2176)
- atiptaxx.exe (PID 2800)
- SynTPEnh.exe (PID 2820)
- NDSTray.exe (PID 2856)
- mcagent.exe (PID 712)
- Hotkey.exe (PID 2944)
- PadExe.exe (PID 2964)
- SmoothView.exe (PID 1400)
- TPSMain.exe (PID 2996)
- pinger.exe (PID 3156)
- MpfTray.exe (PID 3236)
- BJMYPRT.EXE (PID 3272)
- OpWareSE4.exe (PID 3288)
- TPSBattM.exe (PID 3388)
- MpfService.exe (PID 3572)
- RTHDCPL.exe (PID 3596)
- QTTask.exe (PID 3688)
- MpfAgent.exe (PID 3804)
- avgtray.exe (PID 3868)
- jusched.exe (PID 2444)
- TOSCDSPD.exe (PID 3924)
- GoogleUpdate.exe (PID 3728)
- ctfmon.exe (PID 3928)
- GoogleToolbarNotifier.exe (PID 3792)
- RAMASST.exe (PID 4024)
- soffice.exe (PID 4092)
- soffice.bin (PID 4064)
- iPodService.exe (PID 2264)
- drwtsn32.exe (PID 1244)
- drwtsn32.exe (PID 2768)
- drwtsn32.exe (PID 5320)
- drwtsn32.exe (PID 5040)
- SprintSV.exe (PID 4728)
- RcAppSvc.exe (PID 5004)
- SwiApiMuxCdma.exe (PID 508)
- unsecapp.exe (PID 1968)
- wmiprvse.exe (PID 5240)
- iexplore.exe (PID 5724)
- aAvgApi.exe (PID 5336)
- avirarkd.exe (PID 5264)
========================================================================================================
- Scan finished Wednesday, January 28, 2009 - 23:02:55 PM
========================================================================================================

#12 rigel

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Posted 28 January 2009 - 11:10 PM

Let me look through the log items, and I will post back in a bit.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#13 TheMG

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Posted 03 February 2009 - 01:40 AM

Hi. Thanks for your help so far. I was wondering if I should just go ahead and reformat my computer now to make sure it's entirely clean. The only problem I have is that there are some files on the computer that I don't have backed up. I would have to copy them either to CD or flash drive. Is there a chance that any remaining viruses / rootkits could be spread through those files?

#14 rigel

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Posted 03 February 2009 - 02:36 PM

Sorry for the delay...

Yes, there is always a chance of spread. The infection you have usually goes after the heart of windows - so it can monitor verses destroy. The problem is the extras the rootkits bring along with them.

Let's try a rescan of Superantispyware and update and rescan of Malwarebytes and see what that shows.

Please post the logs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#15 TheMG

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Posted 06 February 2009 - 04:05 PM

For some reason, I can't find the SAS log. I believe it found a bunch of tracing cookies and two files infected with Vundo. Here's the MBAM log.

Malwarebytes' Anti-Malware 1.33
Database version: 1654
Windows 5.1.2600 Service Pack 3

3/3/2009 12:47:59 AM
mbam-log-2009-03-03 (00-47-59).txt

Scan type: Quick Scan
Objects scanned: 1
Time elapsed: 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




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