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removed aurora, me thinks; result...choppy scrolling.


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13 replies to this topic

#1 rustedgrayspectre

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Posted 24 May 2005 - 12:41 PM

hey guys, i recently aquired some nasty malware i attempted to remove with an execution of a file called "nail.exe" in windows' safe mode; i then ran ewido....getting rid of a number of questionable files, though i've noticed windows shuts the program down 90% or more into a scan. while this is a little unsettling, my main concern/annoyance is with my internet/windows performance; the speed has not been affected, though the scrolling up and down is super choppy and has no flow whatsoever. if anybody has any insight, you'd make my day. here's my "hijackthis" log:

Logfile of HijackThis v1.99.1
Scan saved at 11:54:57 AM, on 5/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ohb - {999A06FF-10EF-4A29-8640-69E99882C26B} - C:\WINDOWS\system32\nsv86.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [RSync] C:\WINDOWS\system32\netsync.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [p2pnetwork] p2pnetwork.exe
O4 - HKCU\..\RunServices: [p2pnetwork] p2pnetwork.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.av.aol.com/molbin/shared/m...77/mcinsctl.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.av.aol.com/molbin/shared/m...,18/mcgdmgr.cab
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

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#2 OldTimer

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Posted 24 May 2005 - 11:20 PM

Hello rustedgrayspectre and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O2 - BHO: ohb - {999A06FF-10EF-4A29-8640-69E99882C26B} - C:\WINDOWS\system32\nsv86.dll (file missing)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [RSync] C:\WINDOWS\system32\netsync.exe
O4 - HKCU\..\Run: [p2pnetwork] p2pnetwork.exe
O4 - HKCU\..\RunServices: [p2pnetwork] p2pnetwork.exe

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\system32\nsv86.dll
C:\WINDOWS\system32\netsync.exe

Now search for these files and delete all instances. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.p2pnetwork.exe
Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner
Make sure that you choose "fix" or "clean".

Step #7

AdAware SE

Download, install, update, configure and run a scan with Ad-aware SE:
  • Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Save the log file when it asks and then click ‘Finish’
  • REBOOT to complete the removal of what Ad-Aware SE found.
Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 rustedgrayspectre

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Posted 25 May 2005 - 01:49 PM

alright, thanks for all work so far, you rule...
i hope this as intensive as it gets; most everything was able to be executed and nothing was skipped. i did however face a few questionables:
1) under step #4, i didn't find either of those two "system32" files in the WINDOWS folder.
2) when i did a search in XP, it didn't locate anything as "p2pnetwork.exe".
3) ad-aware located two files it couldn't delete: c:\WINDOWS\system32\msxl3.dll
c:\WINDOWS\system32\msxl3r.dll

here is the log from the ad-aware scan:

ArchiveData(auto-quarantine- 2005-05-25 14-05-18.bckp)
Referencefile : SE1R47 24.05.2005
======================================================

BEGIN2SEARCH
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[0]=Regkey : interface\{57cb9b97-9ff9-4c87-88a4-56a867ffc95e}
obj[1]=RegValue : interface\{57cb9b97-9ff9-4c87-88a4-56a867ffc95e} ""
obj[2]=Regkey : trfdsk.amo
obj[3]=RegValue : trfdsk.amo ""
obj[4]=Regkey : trfdsk.amo.1
obj[5]=RegValue : trfdsk.amo.1 ""
obj[6]=Regkey : trfdsk.iiittt
obj[7]=RegValue : trfdsk.iiittt ""
obj[8]=Regkey : trfdsk.iiittt.1
obj[9]=RegValue : trfdsk.iiittt.1 ""
obj[10]=Regkey : trfdsk.momo
obj[11]=RegValue : trfdsk.momo ""
obj[12]=Regkey : trfdsk.momo.1
obj[13]=RegValue : trfdsk.momo.1 ""
obj[14]=Regkey : trfdsk.ohb
obj[15]=RegValue : trfdsk.ohb ""
obj[16]=Regkey : trfdsk.ohb.1
obj[17]=RegValue : trfdsk.ohb.1 ""
obj[18]=Regkey : typelib\{227d1e33-ead4-4ace-be32-4acfaad072dd}
obj[19]=Regkey : var3.rsynchlpr
obj[20]=RegValue : var3.rsynchlpr ""
obj[21]=Regkey : var3.rsynchlpr.1
obj[22]=RegValue : var3.rsynchlpr.1 ""
obj[23]=Regkey : clsid\{0962da67-db64-465c-8cd7-cbb357caf825}
obj[24]=RegValue : clsid\{0962da67-db64-465c-8cd7-cbb357caf825} ""
obj[25]=Regkey : clsid\{356b2bd0-d206-4e21-8c85-c6f49409c6a9}
obj[26]=RegValue : clsid\{356b2bd0-d206-4e21-8c85-c6f49409c6a9} ""
obj[27]=Regkey : clsid\{52add86d-9561-4c40-b561-4204dbc139d1}
obj[28]=RegValue : clsid\{52add86d-9561-4c40-b561-4204dbc139d1} ""
obj[29]=Regkey : clsid\{978c4ec7-60d1-4005-8ce0-d6a7169e36ea}
obj[30]=RegValue : clsid\{978c4ec7-60d1-4005-8ce0-d6a7169e36ea} ""
obj[31]=RegValue : clsid\{978c4ec7-60d1-4005-8ce0-d6a7169e36ea} "InfoTip"
obj[32]=Regkey : interface\{018c5406-aee6-4a68-980f-2ceb1e9416fb}
obj[33]=RegValue : interface\{018c5406-aee6-4a68-980f-2ceb1e9416fb} ""
obj[34]=Regkey : interface\{0a7fc040-f84a-4ad7-9439-798b6c0f861e}
obj[35]=RegValue : interface\{0a7fc040-f84a-4ad7-9439-798b6c0f861e} ""
obj[36]=Regkey : interface\{32a9d21f-f510-44dc-9ea6-0456eda04668}
obj[37]=RegValue : interface\{32a9d21f-f510-44dc-9ea6-0456eda04668} ""
obj[38]=Regkey : interface\{4562b6f3-daf8-464e-87b7-5464575f0d6a}
obj[39]=RegValue : interface\{4562b6f3-daf8-464e-87b7-5464575f0d6a} ""
obj[40]=Regkey : interface\{c93cc79d-02d5-45b0-be39-7f5b0e5dda31}
obj[41]=RegValue : interface\{c93cc79d-02d5-45b0-be39-7f5b0e5dda31} ""
obj[42]=Regkey : interface\{da4b919f-b757-4e32-8d79-dec5c2704c4b}
obj[43]=RegValue : interface\{da4b919f-b757-4e32-8d79-dec5c2704c4b} ""
obj[44]=Regkey : typelib\{da15c9a2-c30a-4761-922a-5dfe7c9a1f67}
obj[45]=Regkey : software\rsyncmon
obj[46]=RegValue : software\rsyncmon "DistId"
obj[47]=RegValue : software\rsyncmon "CrpId"
obj[48]=RegValue : software\rsyncmon "Uninstall"
obj[49]=RegValue : software\rsyncmon "VolId"
obj[67]=Regkey : software\microsoft\windows\currentversion\app paths\netsync
obj[68]=RegValue : software\microsoft\windows\currentversion\app paths\netsync ""
obj[69]=RegValue : software\microsoft\windows\currentversion\app paths\netsync "Path"
obj[70]=Regkey : software\microsoft\windows\currentversion\app paths\rsyncmon
obj[71]=RegValue : software\microsoft\windows\currentversion\app paths\rsyncmon ""
obj[72]=RegValue : software\microsoft\windows\currentversion\app paths\rsyncmon "Path"
obj[73]=Regkey : software\microsoft\downloadmanager
obj[77]=File : C:\WINDOWS\system32\InstallerV36.exe
obj[80]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP129\A0027106.exe
obj[81]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP129\A0027107.exe
obj[83]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP133\A0028152.DLL
obj[84]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP133\A0028154.exe
obj[85]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP133\A0028161.dll
obj[87]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP134\A0028252.exe
obj[88]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP135\A0028373.exe
obj[91]=File : C:\WINDOWS\system32\dice21.ico
obj[92]=File : C:\WINDOWS\system32\msxml3.dll
obj[93]=File : C:\WINDOWS\system32\msxml3a.dll
obj[94]=File : C:\WINDOWS\system32\msxml3r.dll
obj[95]=File : C:\WINDOWS\system32\vh e2331.ico
obj[96]=File : C:\WINDOWS\ISSM0064.DAT
obj[97]=File : C:\Program Files\internet explorer\dbghelp.dll

POSSIBLE BROWSER HIJACK ATTEMPT
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[50]=Regkey : Software\Microsoft\Windows\CurrentVersion\Uninstall\Luxor
obj[51]=RegValue : Software\Microsoft\Windows\CurrentVersion\Uninstall\Luxor "DisplayName"
obj[52]=RegValue : Software\Microsoft\Windows\CurrentVersion\Uninstall\Luxor "UninstallString"
obj[53]=RegValue : Software\Microsoft\Windows\CurrentVersion\Uninstall\Luxor "HelpLink"
obj[54]=RegValue : Software\Microsoft\Windows\CurrentVersion\Uninstall\Luxor "Publisher"
obj[55]=RegValue : Software\Microsoft\Windows\CurrentVersion\Uninstall\Luxor "URLInfoAbout"
obj[56]=RegValue : Software\Microsoft\Windows\CurrentVersion\Uninstall\Luxor "Contact"
obj[57]=RegValue : Software\Microsoft\Windows\CurrentVersion\Uninstall\Luxor "Comments"
obj[58]=RegValue : Software\Microsoft\Windows\CurrentVersion\Uninstall\Luxor "DisplayIcon"

TRACKING COOKIE
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[59]=IECache Entry : Cookie:kyle@realmedia.com/
obj[60]=IECache Entry : C:\Documents and Settings\leanna k. bush\Cookies\leanna k. bush@centrport[1].txt
obj[61]=IECache Entry : C:\Documents and Settings\leanna k. bush\Cookies\leanna k. bush@trafficmp[2].txt
obj[62]=IECache Entry : C:\Documents and Settings\leanna k. bush\Cookies\leanna k. bush@questionmarket[1].txt
obj[63]=IECache Entry : C:\Documents and Settings\leanna k. bush\Cookies\leanna k. bush@2o7[2].txt
obj[64]=IECache Entry : C:\Documents and Settings\NerdRock\Cookies\nerdrock@live365[1].txt
obj[65]=IECache Entry : C:\Documents and Settings\NerdRock\Cookies\nerdrock@apmebf[2].txt
obj[66]=IECache Entry : C:\Documents and Settings\NerdRock\Cookies\nerdrock@ads.pointroll[2].txt

IMISERVER IEPLUGIN
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[74]=Regkey : remove
obj[78]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP128\A0027063.exe
obj[79]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP129\A0027072.dll
obj[89]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP135\A0028376.exe
obj[98]=File : C:\WINDOWS\redir.txt

VX2
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[75]=RegValue : software\microsoft\internet explorer\toolbar\webbrowser "{0E5CBF21-D15F-11D0-8301-00AA005B4383}"
obj[76]=RegValue : software\microsoft\internet explorer\main\featurecontrol\feature_window_restrictions "iexplore.exe"
obj[82]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP132\A0028150.EXE
obj[86]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP133\A0028162.exe
obj[90]=File : C:\System Volume Information\_restore{66DF9616-2AF0-4D68-909B-9F14B86C175B}\RP135\A0028398.dll


lastly, this is the "hijackthis" log i made as the last step in your 8 step process:

Logfile of HijackThis v1.99.1
Scan saved at 2:30:55 PM, on 5/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.av.aol.com/molbin/shared/m...77/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.av.aol.com/molbin/shared/m...,18/mcgdmgr.cab
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

thanks again, OT!

:thumbsup:

#4 OldTimer

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Posted 25 May 2005 - 01:54 PM

Hi rustedgrayspectre. Your log is clean. Good job! how are things running? Any problems?

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall. Here are 3 free ones available for personal use:and a good antivirus like the one you are currently using. It is critical to have both a firewall and an anti-virus application and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
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#5 rustedgrayspectre

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Posted 25 May 2005 - 02:16 PM

alright, everything is functioning properly except for one MAJOR ANNOYANCE...the scrolling is still horrendously choppy! i still don't know what caused it, but it started with all the malware problems. please help me one last time!

#6 OldTimer

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Posted 26 May 2005 - 10:22 AM

Hi rustedgrayspectre. Scrolling in what?

OT
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#7 rustedgrayspectre

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Posted 26 May 2005 - 11:04 AM

well, originally i thought the choppy scrolling was limited to my internet, but it prevails in windows as well...it isn't smooth like it normally should be. i'm sorry to keep bothering you(the "email" message and everything), but i don't know where to go.
thanks a million.

#8 OldTimer

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Posted 26 May 2005 - 04:20 PM

Hi rustedgrayspectre. Since we know that the malware is gone let's check a couple of other things and if that doesn't show anything then I'll have you go over and post in the XP forum.

What type of mouse/connection is it (wireless by chance)? Also, Let's see if there are any services hogging the cpu.

Press the Ctrl-Alt-Del keys at the same time and click on the Task Manager button. Now click on the Processes tab and then the CPU column heading. This will arrange the running process by what percentage of the CPU they are using. What process(s) are at the top of the list showing the most cpu usage?

Post the information back here and we can go from there.

Cheers.

OT
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#9 rustedgrayspectre

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Posted 27 May 2005 - 01:17 AM

well, the mouse seems like a regular mouse connected by a line to the computer.
as far as the task manager goes, the only ones at the top of the long list are "system idle process"(fluctuating between 85 and 97), then "task manager"(2-10), "firefox"(2), "system"(2). it's all changing rather quickly, but "system idle process" remains at the top of the list. thanks.

#10 OldTimer

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Posted 27 May 2005 - 12:39 PM

Hey rustedgrayspectre. If it's a roller ball mouse it probably needs cleaning. Over time dust and lint will build-up on the rollers inside. When doing a computer checkup I routinely clean the mouse out.

Here is a pretty good artiice on how to clean a mouse:

How to Clean a Mouse

Cheers.

OT
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#11 rustedgrayspectre

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Posted 27 May 2005 - 01:33 PM

it doesn't have a ball...but what it does have is a laser!

#12 OldTimer

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Posted 27 May 2005 - 04:49 PM

Hi rustedgrayspectre. With optical mice the problems are different. Problems can occur due to the type of surface the mouse is on. Smooth, reflective surfaces are bad for optical mice. If you are not currently suing one try a mouse pad.

Something else to check is the mouse settings inthe control panel. Slow things down so the mouse is not accelerting to quickly for the amount of physical movement that it is being moved.

Also, make sure that the laser light is clean of dust and lint.

If all the above do not help then the mouse might be bad. Try it in another computer or try a different mouse in your computer. Mice are like any other piece of hardware. They can go bad.

Cheers.

OT
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#13 rustedgrayspectre

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Posted 28 May 2005 - 11:45 AM

Ot,
i really don't think the problem is with the mouse...anytime i use the scroll bar on the right of the screen or the "wheel" in the center of the mouse(to scroll down on a page), this choppiness occurs; it's like everything slows down and can't process fast enough. the movement of the cursor if perfectly fine, when i'm not attempting to scroll; there's no reason for me to believe the mouse is malfunctioning when the scrollbars are failing in the operation as well. i'm as puzzled as you are. thanks, again.

#14 OldTimer

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Posted 28 May 2005 - 10:01 PM

Hi rustedgrayspectre. I fyou really don't think there is a problem with the mouse then the only other thing it could be is the video drivers. go the your card manufacturer's site and get the latest drivers for your card and install them. If that doesn't do the trick then I suggest posting your question in the XP forum and see what those people have to say.

Cheers.

OT
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