Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Cannot get past the blue screen


  • Please log in to reply
2 replies to this topic

#1 luminossi

luminossi

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:07:41 PM

Posted 18 January 2009 - 12:52 PM

Yes I have done searches to try to figure out a fix to my problem, but all the ones that I have found contain users who were successfully get past the blue screen long enough to get online or do anything as a matter of fact.

on to my problem,

whenever I turn on my computer, it asks me what mode to start in, normal, safe mode, safe w/ networking, and safe w/ command prompt. No matter which one I choose, the blue screen pops up and then nothing happens. It doesn't begin physical memory dump or anything, it just sits there frozen. I do not want to do a full system restore because I foolishly did not back up my data. ANY help would be very much appreciated!

BC AdBot (Login to Remove)

 


#2 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,276 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:05:41 PM

Posted 18 January 2009 - 01:34 PM

Try using the Last Known Good Configuration.

To start your computer by using the Last Known Good Configuration feature, follow these steps:

1. Start your computer.
2. When you see the "Please select the operating system to start" message, press the F8 key.
3. When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.
4. If you are running other operating systems on your computer, use the ARROW keys to select Microsoft Windows XP, and then press ENTER.

http://support.microsoft.com/kb/307852

If this doesn't work and you have the installation CD for the operating system try using the Recovery Console.

Note: You may need to change the boot order in the BIOS so that the CD-ROM is the first device in the boot order to be able to boot from the Windows installation disk.

To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:

1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.

Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.

2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

3. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the]Recovery Console.

4. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

5. At the command prompt, type chkdsk /r , and then press ENTER.


6. To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 luminossi

luminossi
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:07:41 PM

Posted 18 January 2009 - 02:14 PM

Any way that I start the computer, it goes to blue screen, safe mode, normal, last known, etc. I do not know where my xp disk is.. thank you for the help though

here is the error code: 0x000000ED (0x8A7F3900, 0xC000009C, 0x00000000, 0x00000000)


Ive had the blue screen before but it would do a physical memory dump and a loud beep. then i could actually log in and have a few minutes to fix the problem, this time it just freezes at the blue screen.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users