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My hijackthis log


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2 replies to this topic

#1 chal66

chal66

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Posted 18 January 2009 - 11:19 AM

Hi, i have Symantec Endpoint protection on my laptop.

Now it is not possible to connect the laptop wireless in internet and symantec virus control is not active and it's not possible di start it. Also for the firewall it's not possible to start the service (error #0x800704d).
Since 3 days ago al connectionsl were possible, but now not.

this is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17.12.13, on 18/01/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\InterVideo\RegMgr\iviRegMgr.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\File comuni\LightScribe\LSSrvc.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Programmi\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
C:\Programmi\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Programmi\Hewlett-Packard\IAM\bin\asghost.exe
C:\Programmi\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Programmi\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\PROGRA~1\HEWLET~1\Shared\HPQTOA~1.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Programmi\Analog Devices\Core\smax4pnp.exe
C:\Programmi\Ste\OmniPageSE4\OpwareSE4.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
C:\Programmi\Maginet\maginet.exe
C:\WINDOWS\system32\taskswitch.exe
C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe
C:\Programmi\Hp\HP Software Update\HPWuSchd2.exe
C:\Programmi\ste\Steganos Safe 2008\fredirstarter.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Ste\WALLPA~1.90\WALLPA~1.EXE
C:\Programmi\ste\East-Tec Eraser 2009\etRiskMon.exe
C:\Programmi\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Programmi\Ste\Fantastic Flame Screensaver\FantasticFlameAgent.exe
C:\Programmi\MagicDisc\MagicDisc.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\explorer.exe
C:\Programmi\File comuni\Symantec Shared\ccSvcHst.exe
C:\Documents and Settings\S.Tribuzio\Desktop\Prg\USB_Disk_Eject.exe
C:\Programmi\Microsoft Office\Office12\OUTLOOK.EXE
C:\Programmi\Mozilla Firefox\firefox.exe
C:\Programmi\Ste\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://portal.giunti.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Programmi\Orbitdownloader\orbitcth.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Ste\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programmi\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar2.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Programmi\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar2.dll
O3 - Toolbar: &TerraTec Home Cinema - {AD6E6555-FB2C-47D4-8339-3E2965509877} - C:\PROGRA~1\TerraTec\TERRAT~1\THCDES~1.DLL
O3 - Toolbar: Reasonable Antiphishing 2.0 - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SoundMAX] C:\Programmi\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [PTHOSTTR] C:\Programmi\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [Cpqset] C:\Programmi\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [HPWWANGSAssistant] c:\SWSetup\HPQWWAN\HPWWanGSAssistant.exe /TrayMode
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [WatchDog] C:\Programmi\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmi\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Programmi\Ste\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Programmi\File comuni\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Programmi\Ste\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v2] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe" /source=HKLM
O4 - HKLM\..\Run: [Maginet] C:\Programmi\Maginet\maginet.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Programmi\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SAFE2008 HotKeys] "C:\Programmi\ste\Steganos Safe 2008\SteganosHotKeyService.exe"
O4 - HKLM\..\Run: [SAFE2008 File Redirection Starter] "C:\Programmi\ste\Steganos Safe 2008\fredirstarter.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DU Meter] C:\WINDOWS\system32\DUMeter.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Ste\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\S.Tribuzio\Impostazioni locali\Dati applicazioni\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Tunebite] C:\Programmi\ste\Tunebite\Tunebite.exe -tray
O4 - HKCU\..\Run: [WallPaper] C:\PROGRA~1\Ste\WALLPA~1.90\WALLPA~1.EXE /h
O4 - HKCU\..\Run: [Eraser RiskMonitor] "C:\Programmi\ste\East-Tec Eraser 2009\Launch.exe" "C:\Programmi\ste\East-Tec Eraser 2009\etRiskMon.exe"
O4 - HKCU\..\Run: [drvsyskit] C:\Documents and Settings\S.Tribuzio\Dati applicazioni\drivers\winupgro.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - S-1-5-18 Startup: Collegamento a USB_Disk_Eject.lnk = C:\Documents and Settings\S.Tribuzio\Desktop\Prg\USB_Disk_Eject.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: MagicDisc.lnk = C:\Programmi\MagicDisc\MagicDisc.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: Ritaglio schermata e avvio di OneNote 2007.lnk = C:\Programmi\Microsoft Office\Office12\ONENOTEM.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Collegamento a USB_Disk_Eject.lnk = C:\Documents and Settings\S.Tribuzio\Desktop\Prg\USB_Disk_Eject.exe (User 'Default user')
O4 - .DEFAULT Startup: MagicDisc.lnk = C:\Programmi\MagicDisc\MagicDisc.exe (User 'Default user')
O4 - .DEFAULT Startup: Ritaglio schermata e avvio di OneNote 2007.lnk = C:\Programmi\Microsoft Office\Office12\ONENOTEM.EXE (User 'Default user')
O4 - Startup: Collegamento a USB_Disk_Eject.lnk = C:\Documents and Settings\S.Tribuzio\Desktop\Prg\USB_Disk_Eject.exe
O4 - Startup: MagicDisc.lnk = C:\Programmi\MagicDisc\MagicDisc.exe
O4 - Startup: Ritaglio schermata e avvio di OneNote 2007.lnk = C:\Programmi\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Programmi\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Programmi\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: Fantastic Flame Agent.lnk = C:\Programmi\Ste\Fantastic Flame Screensaver\FantasticFlameAgent.exe
O4 - Global Startup: MozyHome Status.lnk = C:\Programmi\Ste\MozyHome\mozystat.exe
O8 - Extra context menu item: &Download by Orbit - res://C:\Programmi\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Programmi\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Programmi\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Programmi\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Invia a periferica &Bluetooth... - C:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\Ste\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\Ste\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{51F36DBB-4BA8-49BC-AF05-033EE0022724}: NameServer = 151.99.0.100,151.99.125.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{DDB5F3BF-1560-45D0-962D-E1CA1F78EA2B}: NameServer = 151.99.0.100,151.99.125.1
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programmi\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: OneCard - C:\Programmi\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Unknown owner - C:\Programmi\Lavasoft\Ad-Aware 2007\aawservice.exe (file missing)
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSvcHst.exe
O23 - Service: DU Meter Service (DUMeterSvc) - Unknown owner - C:\Programmi\ste\DU Meter\DUMeterSvc.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Programmi\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Programmi\File comuni\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Programmi\File comuni\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Programmi\File comuni\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MozyHome Backup Service (mozybackup) - Unknown owner - C:\Programmi\ste\MozyHome\mozybackup.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: Client di gestione Symantec (SmcService) - Symantec Corporation - C:\Programmi\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Programmi\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Programmi\File comuni\SureThing Shared\stllssvr.exe
O23 - Service: SWIHPWMI - Sierra Wireless Inc. - C:\Programmi\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Programmi\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 15055 bytes


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#2 teacup61

teacup61

    Bleepin' Texan!


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Posted 30 January 2009 - 12:25 AM

Hello chal66,

Posted Image

Sorry about the delay.:thumbup2: If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#3 teacup61

teacup61

    Bleepin' Texan!


  • Malware Response Team
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  • Gender:Female
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  • Local time:06:28 AM

Posted 07 February 2009 - 11:15 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?




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