Antivirus 2010

I have tried the recommended Malawarebyte Anti-Malware download and it failed to remove it, citing no infections found. However, every time I boot up a Antivirus 2010 window appears in the middle of the screen, and later a fake Windows Security Window appears, along with fake problem infections, and then the Antivirus 2010 program is automatically added to my programs, including an icon.


DDS (Ver_09-01-07.01) - NTFSx86
Run by Sinclair at 21:55:39.31 on Sat 01/17/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Ultimate 6.0.6001.1.1252.1.1033.18.3071.1693 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\rundll32.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\providerComcast\bin\tgsrvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\D-Link\D-Link DWA-556 Xtreme N PCIe Desktop Adapter\wirelesscm.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Windows\system32\vssvc.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Sinclair\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Rapportexe] "c:\program files\trusteer\rapport\bin\RapportService.exe" -start -after_boot
uRun: [Monitor calibrator] c:\programdata\qw2010\QW2010i.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LVCOMSX] "c:\program files\common files\logishrd\lcommgr\LVComSX.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Skytel] Skytel.exe
mRun: [VolPanel] "c:\program files\creative\sound blaster x-fi\volume panel\VolPanlu.exe" /r
mRun: [P17RunE] RunDll32 P17RunE.dll,RunDLLEntry
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [basicsmssmenu] "c:\program files\seagate\basics\basics status\MaxMenuMgrBasics.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\logite~2.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wirele~1.lnk - c:\program files\d-link\d-link dwa-556 xtreme n pcie desktop adapter\wirelesscm.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
AppInit_DLLs: avgrsstx.dll
STS: Windows DreamScene: {e31004d1-a431-41b8-826f-e902f9d95c81} - %SystemRoot%\System32\DreamScene.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\sinclair\appdata\roaming\mozilla\firefox\profiles\0n9k3glr.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\users\sinclair\appdata\roaming\mozilla\firefox\profiles\0n9k3glr.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-7-26 97928]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2008-10-29 69224]
R3 RapportKE;RapportKE;c:\program files\trusteer\rapport\bin\RapportKE.sys [2008-10-29 106472]
R4 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-7-26 231704]
R4 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-1-17 356920]
R4 tgsrvc_providercomcast;SupportSoft Repair Service (providercomcast);c:\program files\providercomcast\bin\tgsrvc.exe [2008-5-2 148768]
S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;c:\program files\common files\creative labs shared\service\AL6Licensing.exe [2008-8-30 79360]
S3 WSIMD;wsimd Service;c:\windows\system32\drivers\wsimd.sys [2008-7-26 55840]

=============== Created Last 30 ================

2009-01-17 14:20 <DIR> --d----- c:\users\sinclair\DoctorWeb
2009-01-17 13:54 <DIR> --d----- c:\programdata\SUPERAntiSpyware.com
2009-01-17 13:54 <DIR> --d----- c:\progra~2\SUPERAntiSpyware.com
2009-01-17 13:54 <DIR> --d----- c:\users\sinclair\appdata\roaming\SUPERAntiSpyware.com
2009-01-17 13:54 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-01-17 11:02 81,288 a------- c:\windows\system32\drivers\iksyssec.sys
2009-01-17 11:02 66,952 a------- c:\windows\system32\drivers\iksysflt.sys
2009-01-17 11:02 42,376 a------- c:\windows\system32\drivers\ikfilesec.sys
2009-01-17 11:02 29,576 a------- c:\windows\system32\drivers\kcom.sys
2009-01-17 11:02 <DIR> --d----- c:\users\sinclair\appdata\roaming\PC Tools
2009-01-17 11:02 <DIR> --d----- c:\program files\Spyware Doctor
2009-01-17 10:29 <DIR> -cd-h--- c:\programdata\~0
2009-01-17 10:29 <DIR> -cd-h--- c:\progra~2\~0
2009-01-17 09:41 <DIR> --d----- c:\users\sinclair\appdata\roaming\Malwarebytes
2009-01-17 09:41 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-17 09:41 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-17 09:41 <DIR> --d----- c:\programdata\Malwarebytes
2009-01-17 09:41 <DIR> --d----- c:\progra~2\Malwarebytes
2009-01-17 09:41 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-17 09:01 <DIR> a-d----- c:\programdata\TEMP
2009-01-16 20:40 <DIR> --d----- c:\programdata\QW2010
2009-01-16 20:40 <DIR> --d----- c:\progra~2\QW2010
2009-01-14 20:05 288,768 a------- c:\windows\system32\drivers\srv.sys
2009-01-11 01:10 <DIR> --d----- c:\program files\common files\PX Storage Engine
2009-01-11 01:09 <DIR> --d----- c:\program files\DivX
2009-01-07 22:11 14,061 a------- c:\windows\system32\Config.MPF
2009-01-07 22:10 143,360 a------- c:\windows\system32\dunzip32.dll
2009-01-07 22:09 33,832 a------- c:\windows\system32\drivers\mferkdk.sys
2009-01-07 22:09 201,320 a------- c:\windows\system32\drivers\mfehidk.sys
2009-01-07 22:09 79,304 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-01-07 22:09 40,488 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-01-07 22:09 35,240 a------- c:\windows\system32\drivers\mfebopk.sys
2009-01-07 22:08 125,728 a------- c:\windows\system32\drivers\Mpfp.sys
2009-01-07 22:08 <DIR> --d----- c:\program files\McAfee.com
2009-01-07 22:08 <DIR> --d----- c:\program files\common files\McAfee
2009-01-07 22:08 <DIR> --d----- c:\program files\McAfee
2009-01-07 22:03 <DIR> --d----- c:\programdata\McAfee
2009-01-06 20:53 <DIR> --d----- c:\programdata\Launcher
2009-01-06 20:53 <DIR> --d----- c:\progra~2\Launcher
2009-01-06 20:49 <DIR> --d----- c:\programdata\Graboid Inc
2009-01-06 20:49 <DIR> --d----- c:\progra~2\Graboid Inc
2009-01-06 20:48 <DIR> --d----- c:\users\sinclair\appdata\roaming\MozillaControl
2009-01-06 20:48 <DIR> --d----- c:\program files\VideoLAN
2009-01-06 20:48 <DIR> --d----- c:\program files\Graboid

==================== Find3M ====================

2008-12-10 18:33 200,704 a------- c:\windows\system32\dtu100.dll
2008-12-10 18:33 86,016 a------- c:\windows\system32\dpl100.dll
2008-11-08 00:05 143,360 a------- c:\windows\inf\infstrng.dat
2008-11-08 00:05 51,200 a------- c:\windows\inf\infpub.dat
2008-11-08 00:05 86,016 a------- c:\windows\inf\infstor.dat
2008-10-31 21:44 52,736 a------- c:\windows\apppatch\iebrshim.dll
2008-10-31 21:44 2,154,496 a------- c:\windows\apppatch\AcGenral.dll
2008-10-31 21:44 541,696 a------- c:\windows\apppatch\AcLayers.dll
2008-10-31 21:44 460,288 a------- c:\windows\apppatch\AcSpecfc.dll
2008-10-31 21:44 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2008-10-31 21:44 28,672 a------- c:\windows\system32\Apphlpdm.dll
2008-10-31 19:21 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2008-10-29 00:29 2,927,104 a------- c:\windows\explorer.exe
2008-10-21 21:57 241,152 a------- c:\windows\system32\PortableDeviceApi.dll
2008-10-21 19:22 2,048 a------- c:\windows\system32\tzres.dll
2008-10-20 23:25 296,960 a------- c:\windows\system32\gdi32.dll
2008-10-20 23:25 1,645,568 a------- c:\windows\system32\connect.dll
2008-07-29 12:58 174 a--sh--- c:\program files\desktop.ini
2008-07-28 21:53 665,600 a------- c:\windows\inf\drvindex.dat
2006-11-02 06:40 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 06:40 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 06:40 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 06:40 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 03:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 03:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 03:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 03:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 21:56:51.52 ===============

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.
Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scans:

Please update Malwarebytes' Anti-Malware and run a full scan and post the logs with the DDS log.

* Download DDS by sUBs from one of the following links. Save it to your desktop.
DDS.com
DDS.scr
DDS.pif

* Double click on the DDS icon, allow it to run.
* A small box will open, with an explaination about the tool. No input is needed, the scan is running.
* Notepad will open with the results, click no to the Optional_Scan
* Follow the instructions that pop up for posting the results.
* Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

This thread is closed due to inactivity.
If you need this topic reopened, please send me a PM. This applies to the thread originator only, all others start a new thread.