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Trojan in System Restore


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#1 daazndrgon

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Posted 17 January 2009 - 09:05 PM

My CA antivirus just found a trojan in the system restore folder. I rescanned my entire computer with Kaspersky and it found 5 infections. Any help would be appreciated.

Here is the Kaspersky log i copied and pasted:

Saturday, January 17, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, January 17, 2009 22:44:13
Records in database: 1638841


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics
Files scanned 103044
Threat name 2
Infected objects 5
Suspicious objects 0
Duration of the scan 02:06:23

File name Threat name Threats count
C:\WINDOWS\system32\drivers\TDSSmqlt.sys Infected: Packed.Win32.Krap.e 1

D:\I386\APPS\APP16911\src\CompaqPresario_Spring06.exe Infected: not-a-virus:AdWare.Win32.WeatherBug.a 2

D:\I386\APPS\APP16911\src\HPPavillion_Spring06.exe Infected: not-a-virus:AdWare.Win32.WeatherBug.a 2

The selected area was scanned.

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#2 boopme

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Posted 17 January 2009 - 09:15 PM

Hello,hope you're well.
Please run these two tools and post the reports.

SDFix:
Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

MBam:From regular user account and normal mode
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#3 daazndrgon

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Posted 17 January 2009 - 10:25 PM

Hey boopme here are the logs you requested :

SDFix Log:

SDFix: Version 1.240
Run by Compaq_Administrator on Sat 01/17/2009 at 06:44 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-17 19:04:04
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe"="C:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe:*:Enabled:Compaq Connections"
"C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"="C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe:*:Enabled:Earthlink"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Disabled:Yahoo! Messenger"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\DISC\\DISCover.exe"="C:\\Program Files\\DISC\\DISCover.exe:*:Enabled:DISCover Drop & Play System"
"C:\\Program Files\\DISC\\DiscStreamHub.exe"="C:\\Program Files\\DISC\\DiscStreamHub.exe:*:Enabled:DISCover Stream Hub"
"C:\\Program Files\\DISC\\myFTP.exe"="C:\\Program Files\\DISC\\myFTP.exe:*:Enabled:DISCover FTP"
"C:\\WINDOWS\\system32\\fxsclnt.exe"="C:\\WINDOWS\\system32\\fxsclnt.exe:*:Enabled:Microsoft Fax Console"
"C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Enabled:AIM"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe"="C:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe:*:Enabled:Compaq Connections"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Mon 29 May 2006 211 A.SHR --- "C:\BOOT.BAK"

Finished!

-----------------------------------------------------------------------------------------------------------
Malwarebytes Log:

Malwarebytes' Anti-Malware 1.33
Database version: 1663
Windows 5.1.2600 Service Pack 3

1/17/2009 7:18:54 PM
mbam-log-2009-01-17 (19-18-54).txt

Scan type: Quick Scan
Objects scanned: 56009
Time elapsed: 4 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SecurityProviders (Broken.SecurityProviders) -> Bad: (msapsspc.dll schannel.dll digest.dll msnsspc.dll) Good: (msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\All Users\Application Data\svhost.exe (Trojan.Agent) -> Quarantined and deleted successfully.

#4 boopme

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Posted 17 January 2009 - 10:44 PM

OK, this looks pretty good. To be certain,as we don't want that infection left anywhere, we'll run these.

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Now run SAS,from safe mode and your regular user account
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 daazndrgon

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Posted 18 January 2009 - 03:18 AM

Hello again boopme. Is it normal for it to take 3.5 hours to scan? Here's the SuperAntiSpyware log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/18/2009 at 00:10 AM

Application Version : 4.24.1004

Core Rules Database Version : 3714
Trace Rules Database Version: 1689

Scan type : Complete Scan
Total Scan Time : 03:36:51

Memory items scanned : 177
Memory threats detected : 0
Registry items scanned : 6745
Registry threats detected : 0
File items scanned : 100690
File threats detected : 0

#6 DaChew

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Posted 18 January 2009 - 08:18 AM

Is it normal for it to take 3.5 hours to scan?


On an older computer that uses Pata hard drives(not sata) safe mode disables dma and a complete scan goes very slowly.

Your cpu had to do all the work when PIO mode is used.
Chewy

No. Try not. Do... or do not. There is no try.

#7 boopme

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Posted 18 January 2009 - 02:10 PM

Well you look good now. Any issues on your side?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 daazndrgon

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Posted 23 January 2009 - 03:53 PM

Everything seems to be working fine now. Thank you for all your help.

#9 boopme

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Posted 23 January 2009 - 04:01 PM

Great now you can deal with the topic of your post...
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 daazndrgon

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Posted 23 January 2009 - 10:03 PM

The virus seemed to have come back. My antivirus found it in C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP257\. And it said the file name is A0021728.exe. The name of the infection is called win32/fakeav!generic. What should i do now? I didnt make the new restore point yet.

#11 DaChew

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Posted 23 January 2009 - 10:40 PM

Follow Boopme's instructions for system restore, the new one will not be infected and then you will delete the infection in the old one
Chewy

No. Try not. Do... or do not. There is no try.

#12 daazndrgon

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Posted 23 January 2009 - 10:46 PM

Follow Boopme's instructions for system restore, the new one will not be infected and then you will delete the infection in the old one

Are you sure because it says "Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state". But since it came back that means it isn't cleaned right?

#13 DaChew

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Posted 23 January 2009 - 10:58 PM

It hasn't come back, your scan

My antivirus found it in C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP257\. And it said the file name is A0021728.exe.


just shows it in an old restore point

:thumbsup:
Chewy

No. Try not. Do... or do not. There is no try.

#14 boopme

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Posted 23 January 2009 - 11:04 PM

Thanks Chewy, great explanation.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 daazndrgon

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Posted 23 January 2009 - 11:09 PM

Okay I've made the new restore point. What should i do now?




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