Infected with Troj/Rustok-N

This is what came in result from the DDS Log "

DDS (Ver_09-01-07.01) - NTFSx86
Run by Owner at 17:48:46.23 on Sat 01/17/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.247.98 [GMT -8:00]

AV: Norton AntiVirus *On-access scanning disabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_15\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton AntiVirus\Engine\16.0.0.125\ccSvcHst.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Norton AntiVirus\Engine\16.0.0.125\ccSvcHst.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_15\bin\jucheck.exe
C:\Documents and Settings\Owner\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = localhost;*.local
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Click-to-Call BHO: {5c255c8a-e604-49b4-9d64-90988571cecb} - c:\program files\windows live\messenger\wlchtc.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\16.0.0.125\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_15\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_15\bin\jusched.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0015-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_15\bin\ssv.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\njap7jzf.default\
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\owner\application data\mozilla\firefox\profiles\njap7jzf.default\extensions\piclens@cooliris.com\components\piclensstub.dll
FF - component: c:\program files\mozilla firefox\components\iamfamous.dll
FF - plugin: c:\documents and settings\owner\application data\mozilla\firefox\profiles\njap7jzf.default\extensions\solidstateion@solidstatenetworks.com\plugins\npssn.dll
FF - plugin: c:\program files\java\jre1.5.0_15\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_15\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_15\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_15\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_15\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_15\bin\NPJPI150_15.dll
FF - plugin: c:\program files\java\jre1.5.0_15\bin\NPOJI610.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1000000.07d\SymEFA.sys [2009-1-17 309296]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nav\1000000.07d\BHDrvx86.sys [2009-1-17 254512]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1000000.07d\ccHPx86.sys [2009-1-17 362544]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20080826.006\IDSxpx86.sys [2009-1-17 274808]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-1-17 99376]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\NAVENG.SYS [2009-1-17 89104]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\NAVEX15.SYS [2009-1-17 873552]
R3 trid3d;trid3d;c:\windows\system32\drivers\trid3dm.sys [2008-6-17 222336]
R4 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-1-8 55136]
R4 Norton AntiVirus;Norton AntiVirus;c:\program files\norton antivirus\engine\16.0.0.125\ccSvcHst.exe [2009-1-17 115560]
R4 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2008-12-4 226640]
S3 dump_wmimmc;dump_wmimmc;\??\c:\ijji\english\u_sf\gameguard\dump_wmimmc.sys --> c:\ijji\english\u_sf\gameguard\dump_wmimmc.sys [?]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2008-12-8 533344]
S3 XDva164;XDva164;\??\c:\windows\system32\xdva164.sys --> c:\windows\system32\XDva164.sys [?]

=============== Created Last 30 ================

2009-01-17 15:44 <DIR> --d--r-- c:\program files\Norton Support
2009-01-17 15:30 35,888 a----r-- c:\windows\system32\drivers\SymIM.sys
2009-01-17 15:29 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-17 15:29 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-01-17 15:29 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-01-17 15:29 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-01-17 15:29 <DIR> --d----- c:\program files\Symantec
2009-01-17 15:24 <DIR> --d----- c:\windows\system32\drivers\NAV
2009-01-17 15:24 <DIR> --d----- c:\program files\Norton AntiVirus
2009-01-17 15:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Norton
2009-01-17 15:21 <DIR> --d----- c:\program files\NortonInstaller
2009-01-17 15:21 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-01-17 12:52 <DIR> --d----- c:\program files\AVG
2009-01-16 20:12 <DIR> --d----- c:\docume~1\owner\applic~1\NetMedia Providers
2009-01-16 19:55 255 a------- C:\autorun.inf
2009-01-16 19:55 <DIR> --dshr-- C:\resycled
2009-01-16 19:23 <DIR> --d----- c:\program files\Sony Setup
2009-01-08 17:54 <DIR> --d----- c:\program files\Microsoft Office Outlook Connector
2009-01-08 17:53 55,136 a------- c:\windows\system32\drivers\fssfltr_tdi.sys
2009-01-08 17:34 3,426,072 a------- c:\windows\system32\d3dx9_32.dll
2009-01-08 17:34 <DIR> --d----- c:\program files\Microsoft SQL Server Compact Edition
2009-01-08 17:26 <DIR> --d----- c:\program files\Microsoft
2009-01-08 17:24 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-01-07 20:03 <DIR> --d----- c:\program files\LimeWire
2008-12-25 11:40 107,368 a------- c:\windows\system32\GEARAspi.dll
2008-12-25 11:40 15,464 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2008-12-25 11:39 <DIR> --d----- c:\program files\iPod
2008-12-25 11:37 <DIR> --d----- c:\program files\iTunes
2008-12-25 11:37 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-12-25 11:34 <DIR> --d----- c:\program files\Bonjour
2008-12-25 11:30 32,000 a------- c:\windows\system32\drivers\usbaapl.sys

==================== Find3M ====================

2009-01-17 17:36 1,744 a------- c:\windows\system32\d3d9caps.dat
2008-12-11 03:57 333,184 a------- c:\windows\system32\drivers\srv.sys
2008-12-04 22:55 307,560 a------- c:\windows\WLXPGSS.SCR
2008-12-03 20:58 1,632 a------- c:\windows\system32\d3d8caps.dat
2008-12-02 22:37 49,480 a------- c:\windows\system32\sirenacm.dll
2008-11-20 12:44 42,320 a------- c:\windows\system32\xfcodec.dll
2008-10-25 18:43 171,206 a------- c:\windows\pchealth\helpctr\config\cache\Professional_32_1033.dat
2008-10-23 05:01 283,648 a------- c:\windows\system32\gdi32.dll

============= FINISH: 17:49:32.00 ===============

Actual Problem ... Error message from video website :

"Your computer (IP: xx.xxx.xxx.xxx) generates an attacking DOS requests at our servers. This attack was provoked by the spyware/virus named 'Troj/Rustok-N'

We cannot provide you with an access to our content for browsing purposes as it will lead to the inevitable crush of our website.

We strongly recommend you to run your antivirus edition and, if necessary, check it for the latest updates available.

You may also download recommended software, which has been approved by a number of our surfers who encountered the same problem and used this software to overcome it.

Make sure your computer is protected before continue browsing. Without this antivirus software your computer becomes a pushover for hackers.

Leaving computer unprotected may lead to:
- Computer performance slowdown and operating system crash
- Serious drop of traffic caused by hidden advertising
- Leak of personal and credit card information
- The inappropriate use of your personal photos by web sites
- Using you machine as a source for spam spreading
- Infection spreading to other removable devices such as memory cards, writable CD and DVD disks
- Getting your cell phone infected through USB. The first sign of infection in your cell phone device will appear as sms-messages sent to paid numbers
- etc
"

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.
Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scans:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself.
• Press the OK button to close that box and continue.
• If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

On the Scanner tab:

• Make sure the "Perform Full Scan" option is selected.
• Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.



* Download DDS by sUBs from one of the following links. Save it to your desktop.
DDS.com
DDS.scr
DDS.pif

* Double click on the DDS icon, allow it to run.
* A small box will open, with an explaination about the tool. No input is needed, the scan is running.
* Notepad will open with the results, click no to the Optional_Scan
* Follow the instructions that pop up for posting the results.
* Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

This thread is closed due to inactivity.
If you need this topic reopened, please send me a PM. This applies to the thread originator only, all others start a new thread.