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Infected with Malware -- Possibly from "Antivius Plus"


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3 replies to this topic

#1 bleim

bleim

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  • 2 posts
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  • Local time:11:34 PM

Posted 17 January 2009 - 04:42 PM

Any advice here would be appreciated.

Infestation of Antivirus Plus caused continuous popups, etc. This seemed to go away after running Malwarebytes.

However, still am unable to access mail.google.com, bleepingcomputer.com and other sites. Both IE and Firefox are redirected to commercial sites such as yellowpages.com.

Ran AVG, Spypbot and Malwarebytes in safe mode. Detected no further problems.

System is a Dell 6400 running Vista Business (Service Pack 1 installed)
Affected browsers IE 7 and Firefox 3.0.5


DDS (Ver_09-01-07.01) - NTFSx86
Run by Elizabeth at 16:31:19.63 on Sat 01/17/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11
Microsoft® Windows Vista™ Business 6.0.6001.1.1252.1.1033.18.2046.1190 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Real\RealPlayer\realplay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\sttray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wbem\wmiprvse.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Elizabeth\Desktop\dds.scr

============== Pseudo HJT Report ===============

uWindow Title = Internet Explorer provided by Dell
uInternet Settings,ProxyOverride = *.local
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: c:\windows\system32\rwhbfb873unjdfdg.dll: {c5bf49a2-94f3-42bd-f434-3604812c8955} - c:\windows\system32\rwhbfb873unjdfdg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [Aim6]
uRun: [Steam]
uRun: [swg] c:\program files\google\googletoolbarnotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [Corel Photo Downloader] c:\program files\corel\corel snapfire plus\PhotoDownloader.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SigmatelSysTrayApp] sttray.exe
StartupFolder: c:\users\elizab~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\windows\installer\{53a01cc6-14b0-4512-a2e7-10d39bf83dc4}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL,avgrsstx.dll
STS: c:\windows\system32\rwhbfb873unjdfdg.dll: {c5bf49a2-94f3-42bd-f434-3604812c8955} - c:\windows\system32\rwhbfb873unjdfdg.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\elizab~1\appdata\roaming\mozilla\firefox\profiles\h116idqm.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/home.php?ref=home
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\users\elizabeth\appdata\roaming\mozilla\firefox\profiles\h116idqm.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-11 97928]
R4 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-11 231704]
R4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-12-6 24652]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2008-7-27 31592]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-3-6 29744]

=============== Created Last 30 ================

2009-01-17 13:00 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-01-17 12:28 <DIR> --d----- C:\PerfLogs
2009-01-17 08:32 <DIR> --d----- c:\program files\Trend Micro
2009-01-16 19:39 <DIR> --d----- C:\16ca471138776ff7d8ed3324690d1f
2009-01-16 19:36 351,232 a------- c:\windows\system32\WSDApi.dll
2009-01-16 19:36 779,800 a------- c:\windows\system32\PresentationNative_v0300.dll
2009-01-16 19:36 28,672 a------- c:\windows\system32\TsWpfWrp.exe
2009-01-16 19:36 33,304 a------- c:\windows\system32\PresentationHostProxy.dll
2009-01-16 19:36 350,744 a------- c:\windows\system32\PresentationHost.exe
2009-01-16 19:36 106,520 a------- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2009-01-16 19:36 248,832 a------- c:\windows\system32\msshsq.dll
2009-01-16 19:36 100,043 a------- c:\windows\system32\StructuredQuerySchema.bin
2009-01-16 19:34 225,792 a------- c:\windows\system32\cewmdm.dll
2009-01-16 19:33 612,864 a------- c:\windows\system32\rdpencom.dll
2009-01-16 19:32 574,976 a------- c:\windows\system32\sysmain.dll
2009-01-16 19:31 669,696 a------- c:\windows\system32\netprof.dll
2009-01-16 19:30 30,208 a------- c:\windows\system32\drivers\tcpipreg.sys
2009-01-16 19:29 147,439 a------- c:\windows\system32\gpedit.msc
2009-01-16 19:28 450,048 a------- c:\windows\system32\comdlg32.dll
2009-01-16 19:27 68,096 a------- c:\windows\system32\fdSSDP.dll
2009-01-16 19:27 67,072 a------- c:\windows\system32\fdWSD.dll
2009-01-16 19:27 13,312 a------- c:\windows\system32\fdPHost.dll
2009-01-16 19:27 616,448 a------- c:\windows\system32\dsuiext.dll
2009-01-16 19:27 137,728 a------- c:\windows\system32\dsprop.dll
2009-01-16 19:27 258,048 a------- c:\windows\system32\srchadmin.dll
2009-01-16 19:27 81,408 a------- c:\windows\system32\ACW.exe
2009-01-16 19:27 1,405,952 a------- c:\windows\system32\ActiveContentWizard.dll
2009-01-14 12:21 288,768 a------- c:\windows\system32\drivers\srv.sys
2009-01-12 18:57 <DIR> --d----- c:\programdata\Spybot - Search & Destroy
2009-01-12 18:57 <DIR> --d----- c:\progra~2\Spybot - Search & Destroy
2009-01-12 00:08 <DIR> --d----- c:\users\elizab~1\appdata\roaming\Malwarebytes
2009-01-12 00:08 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-12 00:08 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-12 00:08 <DIR> --d----- c:\programdata\Malwarebytes
2009-01-12 00:08 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-12 00:08 <DIR> --d----- c:\progra~2\Malwarebytes
2009-01-11 22:52 <DIR> --d----- c:\program files\Enigma Software Group
2009-01-11 21:41 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-01-11 21:35 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-11 21:34 97,928 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-11 21:34 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-01-11 21:34 <DIR> --d----- c:\programdata\avg8
2009-01-11 21:34 <DIR> --d----- c:\program files\AVG
2009-01-11 21:34 <DIR> --d----- c:\progra~2\avg8
2009-01-11 18:36 51 a------- c:\windows\system32\work.ini
2009-01-11 18:36 57 a------- c:\windows\system32\dmns.cfg
2009-01-11 18:35 5 a------- c:\windows\system32\avp.id
2009-01-11 18:35 <DIR> --d----- c:\temp\tn3
2009-01-11 18:35 <DIR> --d----- c:\users\elizab~1\appdata\roaming\cogad
2009-01-11 18:35 63 a------- c:\windows\system\cmd
2009-01-11 18:35 182 a------- c:\windows\system32\delme.bat
2009-01-11 18:35 227 a------- c:\windows\system32\hgset.ini
2009-01-11 18:35 <DIR> --d----- c:\windows\system32\tp2
2009-01-11 18:35 <DIR> --d----- c:\windows\system32\enUZ
2009-01-11 18:35 <DIR> --d----- c:\windows\system32\m3V02
2009-01-11 18:35 <DIR> --d----- c:\temp\tmp90
2009-01-11 18:35 <DIR> --d----- C:\Temp
2009-01-11 18:27 <DIR> --d----- c:\users\elizab~1\appdata\roaming\Acoustica
2009-01-11 18:18 57,344 a------- c:\windows\system32\Wnaspint.dll
2009-01-11 18:18 <DIR> --d----- c:\program files\Acoustica Shared Effects
2009-01-11 18:08 <DIR> --d----- c:\programdata\Acoustica
2009-01-11 18:08 <DIR> --d----- c:\progra~2\Acoustica
2009-01-11 18:07 <DIR> --d----- c:\program files\Acoustica Mixcraft 4

==================== Find3M ====================

2009-01-17 12:42 174 a--sh--- c:\program files\desktop.ini
2009-01-17 12:38 51,200 a------- c:\windows\inf\infpub.dat
2009-01-17 12:38 143,360 a------- c:\windows\inf\infstrng.dat
2009-01-17 12:38 86,016 a------- c:\windows\inf\infstor.dat
2009-01-17 12:28 665,600 a------- c:\windows\inf\drvindex.dat
2009-01-17 12:13 101,888 a------- c:\windows\system32\ifxcardm.dll
2009-01-17 12:13 82,432 a------- c:\windows\system32\axaltocm.dll
2009-01-01 21:04 410,984 a------- c:\windows\system32\deploytk.dll
2008-10-31 22:44 52,736 a------- c:\windows\apppatch\iebrshim.dll
2008-10-31 22:44 2,154,496 a------- c:\windows\apppatch\AcGenral.dll
2008-10-31 22:44 541,696 a------- c:\windows\apppatch\AcLayers.dll
2008-10-31 22:44 460,288 a------- c:\windows\apppatch\AcSpecfc.dll
2008-10-31 22:44 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2008-10-31 22:44 28,672 a------- c:\windows\system32\Apphlpdm.dll
2008-10-31 20:21 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2008-10-29 01:29 2,927,104 a------- c:\windows\explorer.exe
2008-10-21 20:22 2,048 a------- c:\windows\system32\tzres.dll
2008-10-21 00:25 296,960 a------- c:\windows\system32\gdi32.dll
2008-10-05 16:40 56 a---h--- c:\programdata\ezsidmv.dat
2008-10-05 16:40 56 a---h--- c:\progra~2\ezsidmv.dat
2007-08-18 20:11 60,968 a------- c:\users\elizabeth\GoToAssistDownloadHelper.exe
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2007-03-07 02:27 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 16:33:25.40 ===============

Attached Files



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#2 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
  •  
  • Location:Mikado Michigan
  • Local time:12:34 AM

Posted 29 January 2009 - 11:48 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.
Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scans:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.


If you have a router, then when the computer is restarting, unhook the router from the internet, then do a reset of the router, and then when the computer and router are back up, make sure you change the default password with a strong password. If you have just an external modem, just unplug the power from it, wait 2 minutes, then plug it back in.


* Download DDS by sUBs from one of the following links. Save it to your desktop.
DDS.com
DDS.scr
DDS.pif

* Double click on the DDS icon, allow it to run.
* A small box will open, with an explaination about the tool. No input is needed, the scan is running.
* Notepad will open with the results, click no to the Optional_Scan
* Follow the instructions that pop up for posting the results.
* Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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Tilting at windmills hurts you more than the windmills.
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#3 bleim

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Posted 30 January 2009 - 09:33 AM

Hi Hoov -- thanks for the response. However, just yesterday -- in view of these and other problems I detected -- I decided to do a clean install of Vista. I appreciate your offer to help though. For what it's worth, I learned a lot from browsing the other threads with similar problems. I must have had a very nasty Google redirect problem -- could not detect with virtually every anti-virus or anti-malware software recommended here. It was similar to some of the others mentioned. Thanks again, bleim.

#4 Hoov

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Posted 30 January 2009 - 10:08 AM

Sorry you had to do a reinstall, but thanks for letting us know.
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Tilting at windmills hurts you more than the windmills.
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