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Infected please help

  • This topic is locked This topic is locked
2 replies to this topic

#1 jab416171


  • Members
  • 87 posts
  • Local time:11:53 PM

Posted 17 January 2009 - 03:24 PM

DDS (Ver_09-01-07.01) - NTFSx86
Run by dell at 15:19:17.48 on Sat 01/17/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.446.85 [GMT -5:00]

FW: Norton Internet Worm Protection *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Documents and Settings\All Users\Application Data\OneStepSrch\onestep210.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\OneStepSrch\onestep.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\DriveCleaner Freeware\dcsm.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Sync Manager\agent\syncagent.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Documents and Settings\dell\Application Data\gadcom\gadcom.exe
C:\Documents and Settings\dell\Application Data\SpeedRunner\SpeedRunner.exe
C:\Documents and Settings\dell\Application Data\Microsoft\Windows\kjwllki.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\dell\Desktop\bc\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5070110
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/ymj/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - c:\program files\alot\bin\alot.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: {6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} - c:\windows\system32\xxyvttQI.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: {4e1e300e-925c-615a-7fd4-cc8569c6f7cb}: {bc7f6c96-58cc-4df7-a516-c529e003e1e4} - c:\windows\system32\uhjvhn.dll
BHO: {c8daab23-3509-4909-bdcf-25e5826e1160} - c:\windows\system32\bcsprsr.dll
BHO: {d62f9df3-e777-42ed-8460-5e1b63754359} - c:\windows\system32\byXPJDsp.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - c:\program files\alot\bin\alot.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {B7D3E479-CC68-42B5-A338-938ECE35F419} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: &Discuss: {bdeade7f-c265-11d0-bced-00a0c90ab50f} - shdocvw.dll
EB: SpeedRunner Bar: {cafb2180-ba09-11dc-95ff-0800200c9a66} - %SystemRoot%\system32\shdocvw.dll
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MsnMsgr] "c:\program files\msn messenger\MsnMsgr.Exe" /background
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
uRun: [DW4]
uRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
uRun: [gadcom] "c:\documents and settings\dell\application data\gadcom\gadcom.exe" 61A847B5BBF72815308B2B27128065E9C084320161C4661227A755E9C2933154389A
uRun: [SpeedRunner] c:\documents and settings\dell\application data\speedrunner\SpeedRunner.exe
uRun: [SfKg6wIP] c:\documents and settings\dell\application data\microsoft\windows\kjwllki.exe
uRun: [uzru] c:\progra~1\common~1\uzru\uzrum.exe
uRun: [A00F259EEB.exe] c:\docume~1\dell\locals~1\temp\_A00F259EEB.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Salestart] "c:\program files\common files\drivecleaner freeware\dcsm.exe"
mRun: [Synchronization Agent] c:\program files\sync manager\agent\syncagent.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: &AIM Toolbar Search - c:\documents and settings\all users\application data\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\dell\start menu\programs\imvu\Run IMVU.lnk
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: xxyvttQI - xxyvttQI.dll
Notify: __c00CC1C4 - c:\windows\system32\__c00CC1C4.dat
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL uhjvhn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} - c:\windows\system32\xxyvttQI.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\byXPJDsp

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dell\applic~1\mozilla\firefox\profiles\g2w8rcyh.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\mozilla firefox\components\srff.dll
FF - plugin: c:\documents and settings\dell\application data\mozilla\firefox\profiles\g2w8rcyh.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R4 OneStepSrch Service;OneStepSrch Service;c:\documents and settings\all users\application data\onestepsrch\onestep210.exe [2009-1-7 4608]
R4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-2-15 24652]
S3 EraserUtilDrvI4;EraserUtilDrvI4;\??\c:\program files\common files\symantec shared\eengine\eraserutildrvi4.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrvI4.sys [?]

=============== Created Last 30 ================

2009-01-17 13:51 129,024 a------- c:\windows\system32\uhjvhn.dll
2009-01-17 13:51 129,024 a------- c:\windows\system32\aoyjqkqq.dll
2009-01-17 13:51 72,704 a------- c:\windows\system32\bnckunwk.dll
2009-01-17 13:51 1,402,999 ---sh--- c:\windows\system32\kwnukcnb.ini
2009-01-16 22:34 95,744 a------- c:\windows\system32\bcsprsr.dll
2009-01-16 22:34 123,392 a------- c:\windows\system32\__c00C7CA2.exe
2009-01-16 09:32 1,383,642 ---sh--- c:\windows\system32\ceihbtiv.ini
2009-01-16 09:32 129,024 a------- c:\windows\system32\wwhwdp.dll
2009-01-16 09:32 129,024 a------- c:\windows\system32\vkslwohb.dll
2009-01-16 09:32 72,704 -------- c:\windows\system32\vitbhiec.dll
2009-01-16 09:29 1,383,624 ---sh--- c:\windows\system32\tkoenqad.ini
2009-01-16 09:29 72,704 a------- c:\windows\system32\daqneokt.dll
2009-01-16 09:29 129,024 a------- c:\windows\system32\idskrp.dll
2009-01-16 09:29 129,024 a------- c:\windows\system32\eybnlmfm.dll
2009-01-16 00:05 269 a------- C:\xcrashdump.dat
2009-01-15 23:07 129,024 a------- c:\windows\system32\wetpjggb.dll
2009-01-15 23:07 129,024 a------- c:\windows\system32\ftzdin.dll
2009-01-15 23:04 1,375,234 ---sh--- c:\windows\system32\oliwdvnj.ini
2009-01-15 16:05 25,088 a------- c:\windows\system32\__c00CC1C4.dat
2009-01-14 23:05 129,024 a------- c:\windows\system32\rntotj.dll
2009-01-14 23:05 129,024 a------- c:\windows\system32\tirsurud.dll
2009-01-14 23:03 1,369,268 ---sh--- c:\windows\system32\txwgufas.ini
2009-01-14 23:03 72,704 a------- c:\windows\system32\safugwxt.dll
2009-01-13 22:17 1,369,259 ---sh--- c:\windows\system32\hocqhwed.ini
2009-01-13 22:16 129,024 a------- c:\windows\system32\hvfnep.dll
2009-01-13 22:16 129,024 a------- c:\windows\system32\gmvdhilt.dll
2009-01-13 00:31 129,024 a------- c:\windows\system32\lwfonb.dll
2009-01-13 00:31 129,024 a------- c:\windows\system32\wnkexuuf.dll
2009-01-13 00:28 1,268,985 ---sh--- c:\windows\system32\loiaisap.ini
2009-01-13 00:28 72,704 a------- c:\windows\system32\pasiaiol.dll
2009-01-11 17:35 143 a------- c:\windows\system32\mcrh.tmp
2009-01-11 10:50 129,024 a------- c:\windows\system32\cwevap.dll
2009-01-11 10:50 129,024 a------- c:\windows\system32\kraptmvi.dll
2009-01-11 10:49 1,268,738 ---sh--- c:\windows\system32\vqlenwjf.ini
2009-01-11 03:03 <DIR> --d----- c:\program files\common files\uzru
2009-01-11 03:03 127,578 a------- c:\windows\system32\tsuninst.exe
2009-01-11 03:03 <DIR> --d----- c:\windows\uzru
2009-01-11 03:01 <DIR> --d----- c:\program files\InetGet2
2009-01-10 22:58 129,024 a------- c:\windows\system32\qgtsdu.dll
2009-01-10 22:58 129,024 a------- c:\windows\system32\vkspbcfy.dll
2009-01-10 22:53 1,256,329 ---sh--- c:\windows\system32\wkuwwapa.ini
2009-01-10 22:52 72,704 a------- c:\windows\system32\apawwukw.dll
2009-01-09 22:54 129,024 a------- c:\windows\system32\xhpxgy.dll
2009-01-09 22:54 129,024 a------- c:\windows\system32\mwinwdkn.dll
2009-01-09 22:51 1,256,329 ---sh--- c:\windows\system32\yhuxaedj.ini
2009-01-09 22:21 1,248,432 ---sh--- c:\windows\system32\uwajavlh.ini
2009-01-09 22:21 72,704 a------- c:\windows\system32\hlvajawu.dll
2009-01-09 22:21 129,024 a------- c:\windows\system32\ffwdyp.dll
2009-01-09 22:21 129,024 a------- c:\windows\system32\iwfbadud.dll
2009-01-08 22:13 72,704 a------- c:\windows\system32\bwkqwirl.dll
2009-01-08 22:13 1,326,815 ---sh--- c:\windows\system32\lriwqkwb.ini
2009-01-08 22:06 129,024 a------- c:\windows\system32\xkfklf.dll
2009-01-08 22:06 129,024 a------- c:\windows\system32\nrdnrxnq.dll
2009-01-07 21:58 129,024 a------- c:\windows\system32\sezgqu.dll
2009-01-07 21:58 129,024 a------- c:\windows\system32\oicjgosl.dll
2009-01-07 21:51 1,320,839 ---sh--- c:\windows\system32\eyxmmnth.ini
2009-01-07 21:42 <DIR> --d----- c:\docume~1\alluse~1\applic~1\OneStepSrch
2009-01-06 14:54 129,024 a------- c:\windows\system32\eqwgfu.dll
2009-01-06 14:54 129,024 a------- c:\windows\system32\mwwldjwg.dll
2009-01-06 14:50 72,704 a------- c:\windows\system32\ynxhjvqa.dll
2009-01-06 14:50 1,322,965 ---sh--- c:\windows\system32\aqvjhxny.ini
2009-01-05 20:31 <DIR> --d----- c:\docume~1\dell\applic~1\SpeedRunner
2009-01-05 16:56 <DIR> --d----- c:\program files\Webtools
2009-01-05 16:52 <DIR> --d----- c:\program files\Mjcore
2009-01-05 14:38 1,307,410 ---sh--- c:\windows\system32\awkdwhpv.ini
2009-01-05 14:35 129,024 a------- c:\windows\system32\scqkgt.dll
2009-01-05 14:35 129,024 a------- c:\windows\system32\xiskylba.dll
2009-01-04 14:31 1,307,392 ---sh--- c:\windows\system32\utbwusvm.ini
2009-01-04 14:29 129,024 a------- c:\windows\system32\bcdoyz.dll
2009-01-04 14:29 129,024 a------- c:\windows\system32\ebqskorb.dll
2009-01-04 14:27 1,721,519 a--sh--- c:\windows\system32\psDJPXyb.ini2
2009-01-04 14:27 1,725,786 a--sh--- c:\windows\system32\psDJPXyb.ini
2009-01-04 14:27 302,592 a------- c:\windows\system32\byXPJDsp.dll
2009-01-04 14:22 <DIR> --d----- c:\docume~1\dell\applic~1\gadcom
2009-01-04 14:22 72,192 a------- c:\windows\system32\mlJYrspp.dll
2009-01-04 14:22 34,816 a------- c:\windows\system32\xxyvttQI.dll
2008-12-27 23:00 <DIR> --d----- c:\program files\Bonjour
2008-12-27 22:58 <DIR> --d----- c:\program files\iPod
2008-12-27 22:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-12-27 22:58 <DIR> --d----- c:\program files\iTunes
2008-12-24 00:42 22,016 a------- c:\windows\system32\~.exe
2008-12-22 19:47 <DIR> --d----- c:\program files\Spyware Guard 2008
2008-12-22 19:47 29,701 a------- c:\docume~1\alluse~1\applic~1\svhost.exe
2008-12-18 23:14 <DIR> --d----- c:\program files\OneStepSrch

==================== Find3M ====================

2009-01-17 13:48 16,896 a------- c:\windows\system32\Rpcnetp.exe
2009-01-17 13:48 47,104 a------- c:\windows\system32\rpcnet.dll
2008-12-13 01:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-12 11:18 87,336 a------- c:\windows\system32\dns-sd.exe
2008-12-12 11:11 61,440 a------- c:\windows\system32\dnssd.dll
2008-12-05 22:41 0 a------- c:\docume~1\dell\applic~1\wklnhst.dat
2008-10-24 06:10 453,632 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 08:01 283,648 a------- c:\windows\system32\gdi32.dll
2008-10-23 08:01 283,648 -------- c:\windows\system32\dllcache\gdi32.dll
2007-02-08 20:09 32 a----r-- c:\documents and settings\all users\hash.dat
2008-08-29 09:28 88 ---shr-- c:\windows\system32\C4BB1DEF09.sys
2008-08-29 09:28 2,828 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 15:20:43.92 ===============

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#2 Hoov


  • Malware Response Team
  • 3,519 posts
  • Location:Mikado Michigan
  • Local time:11:53 PM

Posted 29 January 2009 - 11:45 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.
Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scans:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

* Download DDS by sUBs from one of the following links. Save it to your desktop.

* Double click on the DDS icon, allow it to run.
* A small box will open, with an explaination about the tool. No input is needed, the scan is running.
* Notepad will open with the results, click no to the Optional_Scan
* Follow the instructions that pop up for posting the results.
* Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 Hoov


  • Malware Response Team
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Posted 07 February 2009 - 09:54 PM

This thread is closed due to inactivity.
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Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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